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Reviews of George Williams Hotel Brisbane

4 out of 5
George Williams Hotel Brisbane
317 - 325 George Street, Brisbane, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 999 reviews" "
Rating 8 - Good. 385 out of 999 reviews" "
Rating 6 - Okay. 111 out of 999 reviews" "
Rating 4 - Poor. 46 out of 999 reviews" "
Rating 2 - Terrible. 19 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Louie

Liked: Cleanliness
Bye
Stayed 1 night in May 2024
Response from y on 21 May 2024
Hello Louie, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to walk everywhere from the hotel. The room was clean, quiet and the bed was very comfortable.
Stayed 2 nights in May 2024
Response from HGW on 20 May 2024
Hello Melissa, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Very quiet and central for exploring
Stayed 3 nights in May 2024
Response from GWH on 20 May 2024
Hello Cynthia, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Mar 2024
Response from GWH on 20 May 2024
Hello Chris, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little place to stay always stay due to everything you need is close by
Stayed 1 night in Apr 2024
Response from GWH on 20 May 2024
Hello Chris, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in: good Room: mostly good. Certainly fair for the price. Do note the walls are thin and we were woken up by a noisy neighbour coming home one night. We were happy with what we got for our money. The bad: hotel fire alarm at 4:30am on our last day. No communication or apology from any staff member (it was not a real fire). Had to wait for check out, no apology then for either that or us being up since 4:30. Overall not bad and I would have gone back but was very disappointed in communication on the last day. I expect the odd fire alarm etc in hotels but I also expect basic customer service to follow. Very sour end to an otherwise good stay.
Stayed 7 nights in May 2024
Response from GWH on 13 May 2024
Thank you for your feedback. We are sorry to hear about the communication regarding the fire alarm. We will ensure to follow this up. Thank you for staying with us at the George Williams Hotel. We wish you the best for your future travels. Kind Regards, GWH

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but suited our needs perfectly for our short stay. Great location.
Stayed 2 nights in Mar 2024
Response from bc on 4 May 2024
Thank you for your staying with us. We are glad you enjoyed your stay. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Clean and quiet
Stayed 1 night in Apr 2024
Response from bc on 4 May 2024
Thank you for your staying with us. We are glad you enjoyed your stay. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

Tim

Stayed 2 nights in Apr 2024
Response from GWH on 20 May 2024
Hello Tim, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

6/10 Okay

chaoran

Stayed 1 night in Apr 2024
Response from GWH on 20 May 2024
Hello Chaoran, We appreciate your review and wish you the best in your future travels, Kind Regards GWH :).

8/10 Good

Praveen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GWH on 29 Apr 2024
Thank you for you review. We are glad you enjoyed your stay with us. We wish you safe travels. Kind Regards, GWH

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HGW on 27 Apr 2024
Hi Chris,Thank you for sharing your thoughts with us. It is our pleasure to have you stayed at our hotel. We are glad to see you are happy with the location and the services offered by our lovely staff.We wish you all the best and hope too see you again soon,HGW

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Great stay
Stayed 2 nights in Apr 2024
Response from BC on 26 Apr 2024
Dear Guest,Thank you for your review. We are glad you have enjoyed your stay with us. We wish you the best for your future travels!Kind Regards,HGW

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wifi didn’t work and couldn’t be connected but apart from that it was great
Stayed 2 nights in Apr 2024
Response from GWH on 18 Apr 2024
Thank you for your review. We are sorry to hear that. Our Our Reception team are able to assist with any wifi issues. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for CBD Brisbane with clean room and sufficient amenities
Stayed 5 nights in Apr 2024
Response from GWH on 16 Apr 2024
Thank you for your review. We are glad you enjoyed your stay here. We wish you the best for future travels. Kind Regards, GWH

4/10 Poor

Merle

Stayed 2 nights in Apr 2024
Response from BC on 15 Apr 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives in the Centre of Town and Friendly staff. Has FOXTEL. Negative, Traffic noise
Stayed 3 nights in Mar 2024
Response from GWH on 9 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us in Brisbane. Kind Regards, GWH

10/10 Excellent

Elena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy of staying .
Stayed 1 night in Apr 2024
Response from GWH on 9 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us in Brisbane. Kind Regards, GWH

10/10 Excellent

Henrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from GWH on 4 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us. Kind Regards, GWH

10/10 Excellent

Sere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Mar 2024
Response from GWH on 2 Apr 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

6/10 Okay

Debra

Disliked: Staff & service
Good proximity to city. A little “tired” in general and staff not very inviting
Stayed 1 night in Mar 2024
Response from GWH on 2 Apr 2024
Thank you for your review. We will look into why this was the case. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

Norma

Stayed 1 night in Mar 2024
Response from GWH on 16 Apr 2024
Thank you for your review. We are glad you enjoyed your stay here. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GWH on 28 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GWH on 28 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

Ching-Mei

Stayed 4 nights in Mar 2024
Response from GWH on 15 Apr 2024
We are thrilled to hear you enjoyed your stay. We look forward to having you back, GWH.

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service
only complaint was the lip going in to the bathroom stubbed our toes on it
Stayed 1 night in Mar 2024
Response from GWH on 26 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean! And a lovely bed.
Stayed 1 night in Mar 2024
Response from GWH on 25 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH.

6/10 Okay

Chantal

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room could’ve been cleaner. Great location
Stayed 3 nights in Mar 2024
Response from GWH on 25 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH.

10/10 Excellent

Rachelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly need more frequent towel changes as things do not dry due to high humidity
Stayed 2 nights in Mar 2024
Response from BC on 20 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

Robin

Stayed 5 nights in Mar 2024
Response from Thank you for your review. We are glad you enjoyed on 8 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us! Kind Regards, GWH

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, lots of places to visit within walking distance, plus a range of food options. Room is equipped with kettle, small refrigerator and there are some snacks/drinks for purchase in the room. Good budget room, clean with basic amenities. Could do with some basic maintenance - faucet handle in shower fell off, toilet loud while tank refilling. Would recommend for a good budget option.
Stayed 2 nights in Mar 2024
Response from GWH on 18 Mar 2024
Thank you for your review. We wish you the best for future travels.

8/10 Good

Robert

Stayed 1 night in Mar 2024
Response from GWH on 3 Apr 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small. Not much room for luggage and to move around freely.
Stayed 1 night in Mar 2024
Response from GWH on 12 Mar 2024
Thank you for your review. We wish you the best for future travels.

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from BC on 8 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy location.
Stayed 4 nights in Mar 2024
Response from GWH on 6 Mar 2024
Thank you for your review. We wish you the best for future travels.

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room we had was a better configuration than the first one we had. The sink tap needs fixing. Not sure it will last much longer.
Stayed 1 night in Feb 2024
Response from bc on 2 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

6/10 Okay

Maureen

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from bc on 1 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

lisa

Stayed 1 night in Feb 2024
Response from GWH on 20 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

6/10 Okay

Amanda Rose

Travelled with partner
Liked: Staff & service
Big comfy bed with big tv close to queen Street mall for shopping and food options. The staff were friendly and helpful, car parking onsite was very tight and minimal parking so best to pay the bit extra to park on tank street. The room we found was damp. Was good to sleep in solved a purpose as we didn't spend much time in the room.
Stayed 3 nights in Feb 2024
Response from GWH on 29 Feb 2024
Thank you for your review, and thank you for staying at the George Williams Hotel.

8/10 Good

Jennifer

Travelled with group
Liked: Amenities
The hotel was clean and comfortable for a short stay. The only complaint would be that the plumbing was terrible in the room next door. It sounded like a plane coming into land in our room.
Stayed 3 nights in Feb 2024
Response from GWH on 27 Feb 2024
Thank you for your review. Thank you for staying at the George Williams Hotel.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Feb 2024
Response from GWH on 27 Feb 2024
Thank you for your review. Thank you for staying at the George Williams Hotel.

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was adequate but the walls are thin and we can hear everything!
Stayed 3 nights in Feb 2024
Response from GWH on 27 Feb 2024
Thank you for your review. Thank you for staying at the George Williams Hotel.

4/10 Poor

maria elisa

Disliked: Property conditions & facilities
Very small space bedroom
Stayed 2 nights in Feb 2024
Response from bc on 23 Feb 2024
Thank you for your review. We wish you the best for your future travels. Kind Regards, GWH

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly, professional service from the staff & the immaculate cleanliness of the room & bathroom. The motel is also very handy to the Queen Street Mall as well as the beautiful Roma Street Gardens. For such a minimal price Point had such a wonderful stay.
Stayed 1 night in Feb 2024
Response from bc on 23 Feb 2024
Thank you for your review. We wish you the best for your future travels. Kind Regards, GWH

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all facilities required
Stayed 1 night in Feb 2024
Response from GWH on 19 Feb 2024
Thank you for your review. We wish you the best for future travels.

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was quite and clean and close walk to hospital and Queen Street mall and shopping and good walk to South Bank and museums and entertainment centre etc Small room but adequate for a short visit.
Response from Reception on 18 Feb 2024
Thank you for taking the time to leave us a review about your stay. We wish you the best of luck in your future travels.

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Feb 2024
Response from GWH on 14 Feb 2024
Thank you for your review. We wish you the best for future travels.

6/10 Okay

Charmaine Princess

Stayed 3 nights in Feb 2024
Response from GWH on 20 Mar 2024
Thank you for your review. We wish you the best for future travels. Kind Regards, GWH

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GWH on 12 Feb 2024
Thank you for your review. We wish you the best for future travels.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
For a short stay, it is a very handy location. Room is tidy.
Stayed 2 nights in Feb 2024
Response from GWH on 12 Feb 2024
Thank you for your review. We wish you the best for future travels.