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CASTLE Hilo Hawaiian Hotel

3.5 star property
Bayside hotel with fitness centre and business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

CASTLE Hilo Hawaiian Hotel

Photo gallery for CASTLE Hilo Hawaiian Hotel

Exterior
View from room
Superior Room, Garden View
Lobby
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Overview of CASTLE Hilo Hawaiian Hotel

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is AU$355
Price available on 7/5/2024

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Popular LocationLiliuokalani Park and Gardens6 min walk
  • Popular LocationCoconut Island Park7 min walk
  • Popular LocationPort of Hilo6 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)7 min drive
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Room options

View all photos for Room, Garden View

Room, Garden View

Room, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Oceanfront

Premium Room, Oceanfront

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Hilo

CASTLE Hilo Hawaiian Hotel is located in Keaukaha, a neighborhood in Hilo, and is next to a golf course and by the ocean. Hilo Shopping Center and Hilo Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Kaumana Springs Wilderness. Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Hilo travel guideOpens in a new window

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • Verna's III Drive Inn - 11 min walk
  • Hula Hula's - 5 min walk
  • Ken's House Of Pancakes - 12 min walk
  • Don's Grill - 2 min drive
  • Hilo Bay Cafe - 10 min walk

About this property

CASTLE Hilo Hawaiian Hotel

Hotel located in Keaukaha
Located close to Port of Hilo, CASTLE Hilo Hawaiian Hotel provides 18 holes of golf, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and a lift
  • A front desk safe, ATM/banking services and a gift shop
  • Guest reviews say good things about the dining options, beach locale and convenient parking
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • Fridges, cable channels and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18 holes of golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7–25 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does CASTLE Hilo Hawaiian Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CASTLE Hilo Hawaiian Hotel?

As of 6 May 2024, prices found for a 1-night stay for 2 adults at CASTLE Hilo Hawaiian Hotel on 7 May 2024 start from AU$301.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CASTLE Hilo Hawaiian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at CASTLE Hilo Hawaiian Hotel?

Self-parking is free at this property.

CASTLE Hilo Hawaiian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1018 reviews" "
Rating 8 - Good. 317 out of 1018 reviews" "
Rating 6 - Okay. 144 out of 1018 reviews" "
Rating 4 - Poor. 50 out of 1018 reviews" "
Rating 2 - Terrible. 37 out of 1018 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Disliked: Staff & service, property conditions & facilities
Had a very noisy room next to the parking lot. Charged a “resort fee.” This hotel is nothing like a resort.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. This is the second time we have stayed here.
Stayed 2 nights in Apr 2024

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service
I will stay again.
Stayed 4 nights in Apr 2024

8/10 Good

Mark Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every time I go to Hilo. Very close drive from the airport. Beautiful park surrounds the hotel. Very convenient to downtown Hilo and shops to the south. Great service from staff and convenient parking also free wifi. Highly recommend the location when staying in Hilo
Stayed 4 nights in Apr 2024

8/10 Good

vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, nice breakfast, everything worked,hot water, laundry area, view in area is exceptional, quickly moved me to another room was across from elevators one elevator door was making noise as they passed and children getting off screaming.Next room quiet
Stayed 4 nights in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only minor thing is one free breakfast box per room per day no matter how many people are staying in the room. Otherwise the grounds are beautiful and the attached restaurant has great staff with great food. Service is fast & food is delivered fast. The location is great for doing things on that side of the island. I would definitely stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

Songx

Travelled with family
Liked: Staff & service, amenities
The fridge was smelly with rusted rack inside. The complimentary breakfast was bad (it was complimentary so I can’t say anything but I do expect a better one)
Stayed 1 night in Apr 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent
Stayed 3 nights in Apr 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and comfortable. We had a good view of Banyan Drive. The lobby area is very clean and welcoming. The only thing I didn't like too much was the continental breakfast. All the food offered is sweet (pastries, fruit, oatmeal), and I feel that something salty would make it perfect (hams, eggs, sausage, etc)
Stayed 3 nights in Apr 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The shower curtain barely touched the tub. As a result water occurred on the floor a lot. Check in process took too long and there was a long line. The staff as very nice and accommodating.
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5