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Arrow on Swanston

3.5 star property
Comfortable aparthotel, walk to Queen Victoria Market
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Arrow on Swanston

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment
Outdoor pool
Exterior
Premium Penthouse Apartment | Living area
Premium Penthouse Apartment | Private kitchen

Overview of Arrow on Swanston

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • GymGymGym

Check out the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Popular LocationQueen Victoria Market7 min walk
  • Popular LocationMelbourne Museum14 min walk
  • Popular LocationMelbourne Cricket Ground4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive
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Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
4 bedrooms
Blackout curtains
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

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About the area

Melbourne

Arrow on Swanston is located in Carlton, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, while Royal Exhibition Building is a notable landmark. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and rock climbing nearby.
Visit our Melbourne travel guideOpens in a new window
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Royal Melbourne Hospital - 18 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Captain Melville - 4 min walk
  • Hareruya Pantry - 4 min walk
  • Soul Soul Cafe - 2 min walk
  • The Curtin - 5 min walk
  • Loch & Key - 4 min walk

About this property

Entire place

Arrow on Swanston

Comfortable aparthotel, walk to Queen Victoria Market
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 4 meeting rooms
  • Business center
  • Laptop workspace
  • Conference center (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Vending machine
  • Corner/local shop

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 19 May 2024 start from AU$111.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

Arrow on Swanston Reviews

Reviews

6.8
Rating 10 - Excellent. 395 out of 1947 reviews" "
Rating 8 - Good. 684 out of 1947 reviews" "
Rating 6 - Okay. 390 out of 1947 reviews" "
Rating 4 - Poor. 251 out of 1947 reviews" "
Rating 2 - Terrible. 227 out of 1947 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Max

Travelled with family
Disliked: Property conditions & facilities
Room needs a lot of maintenance
Stayed 2 nights in Apr 2024

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Location was fine. Lifts were very dated/slow.
Stayed 5 nights in Feb 2024

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, amenities
Property is clean, good security in the rooms, readily available transport, Staff friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha, Hope Island

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great with everything in walking distance. Property is old and the pictures online are not what you get. Positives: Comfy bed, new air con, quiet, new kitchen. Negative: Mouldy, chipped cabinets and old bathroom. Dirty stained carpet. Broken, stained couch & blinds. Walls are chipped, stained. Our room was quiet as it was at the back but it had a view of the car park & loading dock. Hopefully they will continue to do it up as the location and price was great.
Stayed 3 nights in Apr 2024

6/10 Okay

Najmuddin

Suitable for budget travelers
Stayed 5 nights in Apr 2024

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay at arrow friendly staff just great
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Travelled with group
In the description of the property it was stated there was an on site coffee shop and restrauant but both were not open.. the rooms were clean but a lot smaller than we thought they would be going by the description
Stayed 5 nights in Apr 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic. Reception staff were fantastic. The bedrooms are tiny! Can just walk around it but definitely couldn't keep suitcase in there, they had to sit out in the little lounge. Good enough to rest your head at night.

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. We booked a four bedroom apartment and did not receive due to maintenance issues and our family of 4 was split between 2 rooms in different areas. The room we ended up with had a staircase directly near the bedroom door and I fell down this in the middle of the night and split my head open on a broken doorstop. The toilet seat was also broken as was the A/C. Room was dirty with handprints and stains on floor and walls and rotting wood and mold in the bathroom. We didn't even get a rubbish bin provided. Our other rooms they offered were no better condition and had their own safety hazards. No room had hand soap or hand towels, cutlery was unwashed. DO NOT stay here if you value your life. Other customers were overheard complaining of similar issues with their rooms not being available, lack of supplies and safety hazards. Some even had rooms with bedbugs
Stayed 3 nights in Mar 2024

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and not as advertised. The bathroom had black mould around the shower handle, the TV didn’t work, the air conditioner had a broken knob. The dishes in the cupboards were visibly dirty and I found rubbish under the sheets on the bed. Disgusting, wouldn’t recommend and will not be staying again.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Great Location
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5