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Pan Pacific Melbourne
5.0 star property

Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Pan Pacific Melbourne

Exterior
Executive lounge
Exterior detail
Panoramic Suite (Pacific Club Access)
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
    • Restaurant
    • BarBar
    • Air conditioningAir conditioning
    • Breakfast availableBreakfast available
    • Room serviceRoom service
    • Free WiFiFree WiFi
The price is AU$335
includes taxes & fees
8 Sept - 9 Sept
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Two Bedroom Bay View Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom City Skyline Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

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Exterior
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The price is AU$220
includes taxes & fees
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About the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪Rice Workshop - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury family-friendly hotel near Melbourne Convention and Exhibition Centre
Located close to DFO South Wharf and Crown Casino, Pan Pacific Melbourne provides a corner/local shop, a terrace and a shopping centre on-site. The on-site restaurant, Dock 37 Bar and Kitchen, offers breakfast and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A 24-hour front desk, tour/ticket information and 8 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 396 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 46 for adults and AUD 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Building
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.00 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 46 for adults and from AUD 23 for children
  • Covered self-parking fee: AUD 35 per day
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.00 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Is Pan Pacific Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pan Pacific Melbourne?

As of 7 Sept 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 8 Sept 2024 start from AU$335.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pan Pacific Melbourne?

Self-parking is available for AUD 35 per day. Valet parking is available for AUD 65 per night.

What time is check-in at Pan Pacific Melbourne?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific Melbourne located?

This family-friendly Melbourne hotel is located on the riverwalk, just steps away from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 16 minutes by foot and Flinders Street Station is 22 minutes.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .
Stayed 1 night in Aug 2024

8/10 Good

Apurva

Travelled with family
Liked: Amenities
Amazing
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked it was close to tradefair, eateries and nice river walk. Didn’t like $100 per night deposit for bar fridge in room. If you cant trust people then we Should have the option to have bar removed from room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for a week for our anniversary. From the moment we arrived till the day we left everything was perfect. The lovely lady at the checking, the housekeeping, the lovely staff at the restaurant, maintenance staff, concierge and all other staff that we came across in the elevator were very friendly, cheerful and happy to help. Our room was clean and well appointed and had a cozy feeling. The bed was comfortable and so were the pillows. Although our room was facing the motorway, it was very quiet and we had no issues sleeping. The bathroom was nice, spacious and clean. After reading a few reviews about issues with the cleaning, I was a bit reluctant. I believe the management does take on board all the feedback as the housekeeping did a great job at cleaning our room. The breakfast was great and there were lots of options to choose from. They even had a fruit juicer, which is something I didn't come across before. Will definitely stay here again on our next trip to Melbourne!! Thank you team @ Pan Pacific 😊
Stayed 7 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay 👍
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always on hand to assist your every need
Stayed 3 nights in Jul 2024

6/10 Okay

FRANK

Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Staff were excellent and highly recommend this hotel. Will come again.
Stayed 1 night in Jul 2024

10/10 Excellent

Dylan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly convenient for shopping and restaurants. Staff were exceptionally friendly and accommodating for me, my wife and 5yo child. They also threw in upgrades and free hot chocolate and activity books for our daughter
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, excellent staff comfortable stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firmer oilkows would be nice 👍
Stayed 1 night in Jul 2024

8/10 Good

Chun Kit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jun 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from the minute we walked in thank you so much for a lovely time breakfast was also great lots to choose from keep up the great work and Thank you again
Stayed 1 night in Jun 2024

6/10 Okay

Luuk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was great, hotel was nice. Service was severely lacking all around.
Stayed 4 nights in Jun 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The car parking was a major issue on Sunday as Montague Street backlog meant a half hour wait to get into the precinct. Pity the motel didn’t advise that the long weekend is one of the busiest of the year with things on at Jeff’s Shed. Had to resort to the valet parking at an extra $65 Would only stay again if using public transport. Booked a twin room with only one robe and slippers, needed more of a pillow choice, no blankets/extra bedding supplied. Otherwise staff excellent, property very clean. breakfast was a lovely surprise.
Stayed 1 night in Jun 2024

10/10 Excellent

Yalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with impeccable customer service. All the staff went over and beyond to assist. All with a smile. The room overlooked the gorgeous river and city lights which was amazing and the atmosphere was fantastic. A short walk to the city centre as well. Thank you for a wonderful stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities
More milk
Stayed 2 nights in May 2024

10/10 Excellent

Emelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jason

Stayed 3 nights in May 2024

8/10 Good

Bob, Bairnsdale

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
If there for a something in Melbourne Convention centre then it's a must
Stayed 2 nights in May 2024

10/10 Excellent

Melinda, Morwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual beautiful stay, place is immaculate. Bath was the best! Would be good to see bottled water in rooms.
Stayed 1 night in May 2024

10/10 Excellent

Manda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great second trip. Bar service is disjointed, not enough staff perhaps. Otherwise great
Stayed 6 nights in May 2024

10/10 Excellent

Phil, Winmalee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. As it should be for the 5 star rating and price
Stayed 1 night in May 2024

10/10 Excellent

Daniele, Enmore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0