8/10 Good
Rachel
Travelled with partner
8 June 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and the beds extremely comfy. The bartender made awesome drinks and we felt extremely safe here. The ONLY complaint we had was when we arrived we were told the pool hours and that kids had to be out by 10:00pm. This was a huge selling point for us because there is hardly ever adult only hotels, so having a cut off for having to be around kids was nice. Until we get down to the pool at 10:15pm and there was a kid in the pool. For the most part if they were just quietly swimming we wouldn’t have minded. But at 10:00pm we want to enjoy our drinks and sit in the hot tub without being sprayed by water toys and cannon balls. A staff member came into clean up the towels and said nothing to them about kids curfew in the pool. Several couples walked in to swim and saw the kid playing and they walked out. There are cameras all inside the pool area, a staff member should be coming in at 10:00 to give the parents warning it’s time to get kids out of the area. We will definitely be back, but next time I would probably say something to the staff about asking the kid to leave. It definitely ruined the vibes of wanting to relax in the hot tub and pool without being disturbed. Other than that, clean hotel and very friendly staff.