3 outdoor pools, a heated pool, pool umbrellas, pool loungers
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Reviews of Ivory Palms Resort

4 out of 5
Ivory Palms Resort
73 Hilton Terrace, Noosaville, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 669 reviews" "
Rating 8 - Good. 259 out of 669 reviews" "
Rating 6 - Okay. 40 out of 669 reviews" "
Rating 4 - Poor. 26 out of 669 reviews" "
Rating 2 - Terrible. 12 out of 669 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sue

Quiet and affordable
Stayed 3 nights in May 2024

8/10 Good

Sheridan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Darran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property with awesome staff. Very helpful and knowledgeable. Will be staying there again. Perfect for the grandkids and even though the resort was full it didn’t feel like it. Great place to go.
Stayed 3 nights in Mar 2024
Response from Ivory Palms Team on 15 Apr 2024
Thank you for your beautiful review! We hope to welcome you back to the resort in the future.

10/10 Excellent

Mangini Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place! Very chill! Comfy apparment and cool facilities!
Stayed 2 nights in Mar 2024
Response from Ivory Palms Team on 26 Mar 2024
Thank for the 5 star review, The team here at Ivory are glad you enjoyed your surroundings. All the best with your adventures!

8/10 Good

Peter

Business traveller, Travelled with partner
Liked: Amenities
Mould in AC unit.
Stayed 3 nights in Jan 2024
Response from Ivory Palms Team on 6 Feb 2024
Thank you for your response Peter, we have just booked it in for a clean thank again.

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Great place - very clean. Staff on resort were super friendly.
Stayed 3 nights in Jan 2024
Response from Reservations Team on 3 Feb 2024
Thanks so much for the great feedback Alison! The staff are very appreciative for the positive feedback and we all hope to see you again on your next holiday :)

4/10 Poor

Paul

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ivory Palms Team on 29 Jan 2024
Sorry that you thought the accommodation was poor.You actually never gave us the chance to fix the issue. Hope you have a lovely year!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this resort a few times and it never dissapoints. The restaurant is excellent as well.
Stayed 3 nights in Jan 2024
Response from Ivory Palms Team on 29 Jan 2024
It's great to hear that you've had consistently positive experiences at the resort! A reliable and enjoyable stay can certainly enhance the overall travel experience. If the resort's restaurant consistently impresses you, it adds an extra layer of satisfaction to your visit. If you have any specific highlights or aspects of the resort or restaurant that you particularly enjoy, feel free to share them. Positive reviews and feedback can be valuable for both the establishment and potential future guests. If you have any questions or if there's anything specific you'd like to know or discuss about the resort or your experiences there, feel free to let me know!

10/10 Excellent

Nathan

Stayed 4 nights in Jan 2024
Response from Ivory Palms Team on 20 Mar 2024
Thanks Nathan!

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here, and were so pleasantly surprised given the very affordable price. The reviews don’t lie. Fantastic for kids - it rained a lot whilst we were away but they were constantly entertained. Can’t fault it for a comfortable stay.
Stayed 3 nights in Jan 2024
Response from Ivory Palms Resort on 18 Jan 2024
Thanks so much Jess! We are so happy to hear you enjoyed your stay and we look forward to seeing you again :)

10/10 Excellent

Jana

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Ivory Palms Team on 29 Jan 2024
Thank you for your amazing review Jana.All the best for this new year!!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So much room really happy with the place only thing was miner things wrong cause people check out and dont say anything not hard to let people know anyway didn't affect our awesome time there.
Stayed 7 nights in Jan 2024
Response from Ivory Palms Resort on 18 Jan 2024
Thanks so much for the great review Stephen! We agree this is also frustrating for our front of house staff, but we are glad you didn't let this affect your trip! We look forward to seeing you again :)

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ivory Palms Team on 29 Jan 2024
Thank you for your 5/5 review glad we met your expectations.All the best for this new year :)

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, room comfort
Great family friendly place. A few things were missing, the floors and teatowels were wet when we arrived and the plug to the kitchen sink didn’t work properly. Other than that it was excellent, and we would stay again.
Stayed 2 nights in Jan 2024
Response from Ivory Palms Resort on 18 Jan 2024
Thanks so much Amy! We look forward to seeing you again :)

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Ivory Palms Team on 10 Jan 2024
Thanks Katie

8/10 Good

Jamie

Stayed 2 nights in Jan 2024
Response from Ivory Palms Team on 29 Jan 2024
Thank you!

8/10 Good

Grandin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay, easy access to everything we could need. Would recommend if you have children as theirs lots of activities to keep them busy. Home away from home.
Stayed 2 nights in Jan 2024
Response from Ivory Palms Team on 10 Jan 2024
Thank you!!

8/10 Good

Negin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
awesome place ....good communication ....everything was perfect ....made beautiful memory for us....
Stayed 3 nights in Dec 2023
Response from Ivory Palms Team on 10 Jan 2024
Perfect, It's wonderful to hear that you had such a positive experience! Creating beautiful memories is truly special, and it sounds like you enjoyed an awesome place with good communication. Cherishing those moments can bring a lot of joy and happiness. If there's anything specific you'd like to share or discuss about your experience, feel free to let me know!

4/10 Poor

Marisia

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Ivory Palms Team on 4 Jan 2024
Super sorry you did not enjoy your stay here at Ivory Palms Resort, If you would like to call and advise what made your stay so poor, we can try and rectify the issue.Kind Regards

8/10 Good

andrew

Stayed 3 nights in Dec 2023
Response from Ivory Palms Team on 29 Jan 2024
Thank you!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ivory Palms Team on 4 Jan 2024
Thanks Michael

8/10 Good

Peter, Waterloo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great week’s stay at Ivory Palms Resort. Its definitely family friendly and is in a very convenient location for Noosaville shops and restaurants, staff were very helpful and all in all great value for money. The apartments are a little tired but very clean on arrival so didn’t detract from the overall enjoyment.
Stayed 7 nights in Dec 2023
Response from Ivory Palms Team on 4 Jan 2024
Thank you so much Peter, Glad you enjoyed your stay and I will pass this information onto the owner!

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023
Response from Rochelle on 11 Dec 2023
Thank you!

10/10 Excellent

garry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need very clean and affordable thank you close for waterfront walks and eateries local Sunday market would stay again and would recommend
Stayed 5 nights in Nov 2023
Response from Ivory Palms Team on 11 Dec 2023
Thank you!

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Loved the stay
Stayed 2 nights in Nov 2023
Response from Rochelle on 28 Nov 2023
Thanks Mark!

8/10 Good

Vera

Business traveller
Liked: Cleanliness, amenities
Was a nice place to stay, unit a little outdated but the place was quiet and clean. You get what you pay for.
Stayed 2 nights in Nov 2023
Response from Ivory Palms Team on 20 Nov 2023
Thank you for your review!

10/10 Excellent

Scott Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great pleasure to enjoy the relaxing atmosphere and the best way to make the most of the best of the best of all the way you have been given a very good quality and excellent service to help you with whatever you require to be able to get your all out of your personal and holiday expenses and to be honest I have no questions or anything else that I can think of to make sure you get the best of the best of your life and the way it is possible to get your all out of the way you have been given a very special place to stay 😀
Stayed 10 nights in Oct 2023
Response from Ivory Palms Team on 20 Nov 2023
Thanks so very much for your review Scott!

8/10 Good

Liz

Liked: Cleanliness, room comfort
Visit to Noosa
We enjoyed our short stay at Noosa. The accommodation was comfortable. Terrace to enjoy breakfast and pond life fab. Shower & laundry great. Kitchen not really set up for food prep. Late check was a challenge due to miscommunication but we eventually got in.
Stayed 2 nights in Oct 2023
Response from Ivory Palms Team on 20 Nov 2023
Thank you!

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay, friendly staff, large rooms three pools to choose from and the PKs cafe have great food with a woodfired pizza oven, they also make one of the best cappuccino’s I’ve ever had. Dan
Stayed 2 nights in Oct 2023
Response from Ivory Palms Team on 26 Oct 2023
Thank you Daniel!

8/10 Good

chloe

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice area and beautiful resort
Stayed 5 nights in Oct 2023
Response from Ivory Palms Team on 26 Oct 2023
Thank you!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ticked every box. Will happily go there again.
Stayed 13 nights in Oct 2023
Response from Ivory Palms Team on 19 Oct 2023
Thank you!

10/10 Excellent

Jacqui

Stayed 2 nights in Oct 2023
Response from Ivory Palms Team on 20 Nov 2023
Thank you!

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ivory Palms Team on 19 Oct 2023
Thank you!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the water feature / pond with running waters sound. Very tranquil and relaxing. Would be great to hear this 24 hours a day.
Stayed 7 nights in Sep 2023
Response from Rochelle on 2 Oct 2023
Thank you for your 5 star review

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, great facilities and helpful friendly staff
Stayed 4 nights in Sep 2023
Response from Rochelle on 2 Oct 2023
Thank you For your 5 star review Troy.

6/10 Okay

jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was advertised as having high speed internet. There was barely any internet at all. Unable to watch internet related television. Eg. Kayo, Netflix. Very poor. Paid for something that wasn't available. When it was raised at reception nothingvwas done. No fixing, no discount. Advertising was a con job.
Stayed 3 nights in Sep 2023
Response from Ivory Palms Team on 24 Sept 2023
Thank you for your review, you told us about the internet on your departure sorry we couldn't justify this for you.

10/10 Excellent

Neal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort for families with children. The 3 pools, play are and inflated trampoline are perfect for the kids whilst the immaculate grounds provide a beautiful resort feel. 2 story townhouse backing onto one of the ponds was great. Everything was clean and tidy. PK’s cafe & bar does some amazing wood fired pizzas. Will definitely be back.
Stayed 10 nights in Aug 2023
Response from Ivory Palms Team on 28 Aug 2023
Thank you for your amazing review, we look forward to having you back!!

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If i was to nit pick i would say that the couch in the appartement needed a steam clean. Otherwise comfortable and well facilated. Loved the space. The waterfall pond view outside our deck was supperb. Also the caulking in some areas of the bathroom atound spa window could fo with a freshwhite cleaner look. Bed was comfy carpet was new and tv was big enough although preffered a bigger screen as we loke to watch our sports in the evening. The wi fi was barely available. The breakfaston site had lots of agg dishes and no refreshing breakfast choices. Dinner was good and personal was pleasant and the setting eas lovely. The spa near the pool had a missing tile which spoiled my photography of a 4 star resort. The layout of the grounds and appartememts were beautifully desighned and gardens and ponds were well kept. Overal lovely . Just overlooking some finer details needed a little attending. Towel hire was reasonably priced. I would come here again as the value for price is very reasonable and fair. Very happy.
Stayed 6 nights in Aug 2023
Response from Rochelle on 21 Aug 2023
Thank you for your wonderful review, we cant wait to have you back to stay!

10/10 Excellent

Joanne

Liked: Amenities, property conditions & facilities
This place was AWESOME !! couldn’t recommend it enough The room was lovely large balcony looking over all the pools tennis court etc It has its own cafe on site you could eat there or takeaway to your room & reasonably priced !! Definitely would stay again
Stayed 3 nights in Jul 2023
Response from Ivory Palms Team on 27 July 2023
Thanks for your amazing review! We hope to see you again.

8/10 Good

Fiona

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Really great property with lots to do for the children, would book again. My only personal negative was that the sheets in the double room were a bit scratchy but they were fine in the other room
Stayed 2 nights in Jul 2023
Response from Ivory Palms Team on 24 July 2023
Thank you for leaving a review , we hope to welcome you back to the resort another time. :)

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so lovely Rochelle on the desk a lovely girl an Tam the day or night manager were extremely helpful
Stayed 1 night in Jul 2023
Response from Ivory Palms Team on 20 July 2023
Thank you so much for your wonderful words! We pride ourself in being the best we can for all our guest, Glad you enjoyed your stay. We hope to welcome you back again.

6/10 Okay

Dean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ivory Palms Team on 7 July 2023
Sorry for the poor stay Dean. We hope to have you back in the future!

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful, facilities were good & the locality worked well for us
Stayed 2 nights in Jun 2023
Response from Rochelle on 1 July 2023
Thank you! Glad you enjoyed your stay!

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t exactly quiet from the neighbours but great place to stay.
Stayed 2 nights in Jun 2023
Response from Rochelle on 21 June 2023
Thanks

8/10 Good

James

Stayed 1 night in May 2023
Response from Rochelle on 31 May 2023
Thank you!

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Rochelle on 31 May 2023
Thank you!

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation, in a good location, and within walking distance to Gympie Tce and the Marina.
Stayed 2 nights in May 2023
Response from Rochelle on 30 May 2023
Wonderful, so happy you enjoyed your stay!

6/10 Okay

Karen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The resort itself had lots to offer to families. The room we stayed in could have been cleaned to a higher standard.
Stayed 3 nights in Apr 2023
Response from Rochelle on 3 May 2023
Thank you!! Thank you for advising sorry the apartment was not up to the standard it should be. We hope to welcome you back.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position and amenities
Stayed 4 nights in Apr 2023
Response from Rochelle on 3 May 2023
Wonderful!!

10/10 Excellent

Jann

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from Rochelle on 21 Apr 2023
Thank you, Glad you enjoyed your stay.