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Helnan Phønix Hotel

4.0 star property
Hotel with a fitness centre, steps from Aalborg Historical Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Front of property
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Bar (on property)
Junior Room, 1 King Bed
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast available
  • Room service
  • Pet-friendly
  • Parking available
The price is AU$175
includes taxes & fees
17 Dec - 18 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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8.8 out of 10, Excellent, (1001)
The price is AU$166
includes taxes & fees
17 Dec - 18 Dec
Milling Hotel Gestus
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About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Congress and Culture Center - 7 min walk - 0.7 km
  • Aalborg Harbour - 8 min walk - 0.7 km
  • House of Music - 14 min walk - 1.2 km
  • Aalborg Zoo - 3 min drive - 2.1 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Upscale hotel near Jomfru Ane Gade
Located close to Aalborg Historical Museum and Budolfi Cathedral, Helnan Phønix Hotel provides a terrace, a gym and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A banquet hall, a ballroom and a lift
  • Smoke-free property, a water dispenser and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 224 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 150 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for DKK 100.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 150 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Is Helnan Phønix Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of DKK 200 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helnan Phønix Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Helnan Phønix Hotel on 17 Dec 2024 start from AU$175.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helnan Phønix Hotel?

Self-parking is available for DKK 150 per day. Limited spots are available.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helnan Phønix Hotel?

Checkout is at 11 AM.

Where is Helnan Phønix Hotel located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 9 minutes by foot and Aalborg Vestby Station is 10 minutes.

Helnan Phønix Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 717 out of 1638 reviews" "
Rating 8 - Good. 659 out of 1638 reviews" "
Rating 6 - Okay. 182 out of 1638 reviews" "
Rating 4 - Poor. 50 out of 1638 reviews" "
Rating 2 - Terrible. 30 out of 1638 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveller
Hotel is in poor condition and needs investment. Beds were Ok for sleeping however bathroomn drain had lots of flies, which is very off putting. The hotel is just lacking referbishment
Stayed 1 night in Nov 2024

6/10 Okay

Tina

Travelled with family
Fin beliggenhed. Medarbejderen i receptionen gav os ikke nogen oplysninger, virkede nærmest som om han ikke gad tage imod os. Vi måtte selv finde ud af hvor og hvornår der var morgenmad.
Stayed 1 night in Oct 2024

10/10 Excellent

kenneth, midwest city

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 3 nights in Sep 2024

6/10 Okay

Kerry

Travelled with group
Liked: Cleanliness
I didn’t like having to carry my luggage up stairs to enter the building from the car park. There should at least be a ramp.
Stayed 1 night in Sep 2024

10/10 Excellent

Claus

Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi ankom tidlig om morgen - for at høre om vores værelse var klart, da vi havde et arrangement vi gerne ville klæde om til - desværre kunne vi ikke komme ind og det er helt fint, da vi reelt ikke havde værelses - jeg ville dog sætte pris på at receptionen ville undersøge det, istedet for en kold afvisning - det er ikke kundevenligt. Vi skulle lige hurtigt tisse inden videre færd og jeg må sige vi blev noget overrasket over at se herrernes toiletfaciliteter ved receptionen, her kunne vi konstatere at der stod tomme flasker rundt omkring, samt var et pissoir fyldt op, det var noget ulækkert og lever ikke op til et 4 stjernet hotel, dette uagtet om der har været et arrangement. Vores værelse manglede generelt ventilation, og vi måtte åbne vinduet som lå ud til hovedvejen - hvilket resulterede i at vi allerede klokken 5 om morgen blev vækket af tung trafik. Badeværelsets ventilation var ikke eksisterende, og der var skimmel i fugerne, meget uhygiejnisk. Værelset mindede om et lille kammer, som har været i overskud hvor der lige kunne klemmes en seng ind, generel finish kunne lette værelset Morgenmaden var desværre også en lettere skuffelse, maden var generelt ikke særligt indbydende - brødet var i den grad tørt, hvorfor vi hurtigt forlod bordet for at finde en tank at få både kaffe og brød. Overordnet har det været en generel skuffelse at overnatte på hotellet, det var heldigvis kun 1 enkelt nat, jeg kan eller vil ikke anbefale jer.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Lone Hede

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Dorethe

Stayed 3 nights in Aug 2024

8/10 Good

Hans J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ole

Stayed 1 night in Aug 2024

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jesper

Business traveller
Liked: Cleanliness, staff & service, room comfort
The seagulls are really annoying makin noise early and late
Stayed 1 night in Aug 2024

10/10 Excellent

Leif

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elise Bender

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
4 stars is definately 1 too much here.
Quite old-fasion and not well cleaned - very dusty in corners etc. Breakfast was a chaos with no tables available - and very crouded buffet! When I finally found a table, placed my plate and went for a cup of coffee (took aprox 10 min!), it was removed when I came back, and once again did not had any place to sit. Staff were very friendly though.
Stayed 1 night in Aug 2024

8/10 Good

erick

Liked: Staff & service, room comfort
changed room due to black mold
black mold in bathroom. we changes room to a cleaner room. good beds. small TV
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building Shabby hall ways, elevator Shabby rooms The only good thing there was the receptionist- she was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Soren

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was average, but also very short stay.
Stayed 1 night in Aug 2024

4/10 Poor

Marie

Stayed 1 night in Aug 2024