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Emirates Palace Mandarin Oriental, Abu Dhabi

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emirates Palace Mandarin Oriental, Abu Dhabi

Interior
View from room
Front of property
11 restaurants, lunch, dinner served; Middle Eastern cuisine
Premium bedding, minibar, in-room safe, individually decorated
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
The price is AU$1,293
includes taxes & fees
11 Dec - 12 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 330 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 470 sq m
  • Partial sea view
  • Sleeps 9
  • 3 King Beds

View all photos for Room, 2 Single Beds (Vegan)

Room amenity

Room, 2 Single Beds (Vegan)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Vegan)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Vegan)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 165 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 110 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace (Garden)

Highlights

Terrace
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 275 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Room, 2 Single Beds, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Terrace (Garden)

Highlights

Terrace
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Terrace (Deluxe Garden)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Terrace (Deluxe Garden)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 165 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Sea View (Club Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Club Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 275 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, City View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, City View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Garden View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Garden View (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Separate bathtub and shower, designer toiletries, hair dryer

Deluxe Room, 2 Single Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
West Corniche Road, Abu Dhabi, GRB 104

What's nearby

  • Etihad Towers - 8 min walk - 0.7 km
  • Abu Dhabi Corniche - 8 min walk - 0.7 km
  • Corniche Beach - 19 min walk - 1.7 km
  • beach - 6 min drive - 2.8 km
  • Marina Mall - 6 min drive - 3.9 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 35 min drive

Restaurants

  • ‪Lexx - ‬11 min walk
  • ‪Pearl Lounge - ‬11 min walk
  • ‪Observation Deck at 300 - ‬11 min walk
  • ‪Sahha - ‬11 min walk
  • ‪Club Lounge - ‬11 min walk

About this property

Emirates Palace Mandarin Oriental, Abu Dhabi

Luxury hotel near Abu Dhabi Corniche
At Emirates Palace Mandarin Oriental, Abu Dhabi, you can look forward to a marina, 2 poolside bars and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining and scuba diving. Treat yourself to a manicure/pedicure, a body treatment or a facial at Emirates Palace Spa, the on-site spa. At the 11 on-site restaurants, enjoy lunch, dinner, Middle Eastern cuisine and ocean views. Fitness classes are offered at the health club; other things to do include snorkelling, basketball and volleyball. Free in-room WiFi is available to all guests, along with shopping on-site and 2 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, bike hire and 4 outdoor tennis courts
  • Express check-in, babysitting (surcharge) and newspapers in the reception
  • Guest reviews say great things about the helpful staff
Room features
All 394 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and eco-friendly cleaning products
  • Designer toiletries, separate baths/showers and bidets
  • LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges

Restaurants on site

  • Hakkkasan
  • Lebanese Terrace
  • Martabaan
  • Sand & Koal
  • Talea by Antonio Guida

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 650.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 8500
  • New Year's Eve (31 December) Gala Dinner per child: AED 4250 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AED 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's dress code is smart casual or traditional Arab national dress and excludes shorts, flip-flops, open shoes or any exposing garments. Guests may not bring their own food and beverages on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Abu Dhabi Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Abu Dhabi Hotel
Emirates Palace Hotel Abu Dhabi
Hotel Emirates Palace
Emirates Palace Hotel
Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Mandarin Oriental Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi Hotel
Emirates Palace Mandarin Oriental, Abu Dhabi Abu Dhabi

Frequently asked questions

Does Emirates Palace Mandarin Oriental, Abu Dhabi have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Emirates Palace Mandarin Oriental, Abu Dhabi?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Emirates Palace Mandarin Oriental, Abu Dhabi on 11 Dec 2024 start from AU$1,292.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emirates Palace Mandarin Oriental, Abu Dhabi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emirates Palace Mandarin Oriental, Abu Dhabi?

Self-parking and valet parking are free at this property.

What time is check-in at Emirates Palace Mandarin Oriental, Abu Dhabi?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Emirates Palace Mandarin Oriental, Abu Dhabi?

Checkout is at noon.

Where is Emirates Palace Mandarin Oriental, Abu Dhabi located?

Nestled on the beach, this Al Ras Al Akhdar hotel is within a 15-minute walk of Abu Dhabi Corniche and Etihad Towers. Corniche Beach and Al Khubeirah Garden are also within 1 mile (2 km).

Emirates Palace Mandarin Oriental, Abu Dhabi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 959 reviews" "
Rating 8 - Good. 96 out of 959 reviews" "
Rating 6 - Okay. 42 out of 959 reviews" "
Rating 4 - Poor. 18 out of 959 reviews" "
Rating 2 - Terrible. 22 out of 959 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true palace! The EP lounge is well worth it too - the standards are incredibly high. Daria was friendly and kind in particular. Also liked Broadway and I think I was there pretty much every night if my stay. Good food and service. 10/10
Stayed 4 nights in Nov 2024

10/10 Excellent

Selina

Stayed 2 nights in Oct 2024

8/10 Good

Krish, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not a mandarin oriental. Too large and not exclusive
Stayed 1 night in Nov 2024

10/10 Excellent

James, LONDON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience what a great stay!
Stayed 7 nights in Oct 2024

10/10 Excellent

kaif

Stayed 7 nights in Sep 2024

10/10 Excellent

Max

Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo, MIAMI LAKES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most luxurious and comfortable place I’ve ever been.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel!! Absolutely book this place. I wa solo but it’s also perfect tv for couples and families. My tip is book a club room if you can, it’s well worth the extra
Stayed 7 nights in Oct 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and grand hotel I have ever stayed in. The service was exceptional. The dining options and restaurants were all delicious. Lots to do for the whole family, traveled with young kids and everyone made them feel special and welcome
Stayed 3 nights in Oct 2024

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Highly over rated property compared to other 5* properties in Abu Dhabi and Dubai and not worth the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart James

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel, top class
Stayed 5 nights in Oct 2024

4/10 Poor

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a vacation that I had planned for my vip client who only looks for the best of service and quality. Of course with that being said, I had to pick the Mandarin Oriental. They executed wonderfully and left us feeling very welcomed and taken care of in every moment. A very special shout out to Frida as she definitely understands the art of service and hospitality. She maintained a very professional attitude while also being personable, she truly went above and beyond with any and all requests. She definitely deserves the best, and you guys should be grateful to have her as part of your team. Also wanted to mention Oussama who was the other butler that really amazed me! We ended up having long conversations and truly felt like he was one of my best friends. In the generation we live in, we need more people like Oussama. The club lounge staff was also impeccable. Unfortunately I don’t have the name of the lady who was taking care of us, but she was fridas friend. I believe she would do an amazing job as a butler or a higher position as well. Our whole group was beyond impressed by these 3 and that’s the key reason why my client, Mr. Viviano, will be returning to this immaculate property. I truly am a fan, and look forward to viewing more mandarin properties around the world. We will be sure to return to Abu Dhabi and only would ever think of staying in the Mandarin! Well done to the whole staff, you truly impacted us and gave special lifelong memories.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical hotel, somewhere where you can relax and unwind and feel like royalty
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a short drive to major sightseeing attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Pyru and Anna from Episodes were outstanding. Nothing was too much trouble. Everyone was so passionate about their job. The grounds were stunning, the facilities second to none, the rooms immaculate and the dining options were extremely varied - with 3 Michelin starred restaurants! The afternoon tea was also one of the best I have ever had with the best selection of tea, with an element of theatre and ritual bought to it. I couldn’t rate this hotel if I possibly tried! The beach, the pools, the breakfast… outstanding! Thank you for the perfect holiday!
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY A NICE PLACE TO STAY WITH ALL WE CAN EXPECT FROM A PALACE
Stayed 7 nights in Sep 2024

10/10 Excellent

ALEJANDRO, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, very luxurious and a lot of fine dinning options, of which our favorite one was Lebanese Terrace. Special thanks to the F&B manager Aristotle who helped us have an amazing last dinner.
Stayed 3 nights in Sep 2024

8/10 Good

Moulham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mansour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Norbert Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is second to none. Staff are very helpful and friendly and always willing to offer assistance. The friendly receptionists always made sure that we are well looked after and especially made our kids very happy with little touches. The kids really enjoyed and totally entertained with their water slides, the pool and the kids activities. We are planning our next trip to Abu Dhabi now.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maribel

Stayed 1 night in Aug 2024