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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly hotel with free valet parking and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Premium bedding, down duvets, in-room safe, desk
Daily buffet breakfast (MXN 350 per person)
Bar (on property)
Property amenity
Holiday Inn Acapulco La Isla offers a family-friendly atmosphere in La Poza. Enjoy drinks at the swim-up bar, international dishes at Ten bistro, and free WiFi. The property features a coffee shop, garden, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym
The current price is AU$158
includes taxes & fees
3 Oct - 4 Oct

Room options

Check availability for these dates

Tonight

Sept 26 - Sept 27
Check availability for tonight Sept 26 - Sept 27

Tomorrow

Sept 27 - Sept 28
Check availability for tomorrow Sept 27 - Sept 28
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 10 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in La Poza, a neighbourhood in Acapulco, Holiday Inn Acapulco La Isla by IHG is in a shopping district and near a boardwalk. Acapulco Golf Club and Tres Vidas Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Naval History Museum and Botanical Gardens of Acapulco. Travelling with kids? Consider Campamento Tortuguero Playa Larga and Barco Palao.
Visit our Acapulco travel guideOpens in a new window
Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • La Isla Shopping Village - 2 min drive - 2.3 km
  • Forum de Mundo Imperial - 2 min drive - 2.6 km
  • Playa Revolcadero - 3 min drive - 4.2 km
  • Arena GNP Seguros - 4 min drive - 4.9 km
  • El Revolcadero - 5 min drive - 5.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 11 min drive

Restaurants

  • ‪Dos Olivos Café - ‬6 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪Los Tarascos - ‬16 min walk
  • ‪La Granja - ‬12 min walk
  • ‪Los Tarascos - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Family-friendly hotel located in La Poza
A swim-up bar, a poolside bar and a terrace are just a few of the amenities provided at Holiday Inn Acapulco La Isla by IHG. The on-site international cuisine bistro, Ten, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and a ballroom
  • 5 meeting rooms, coworking spaces and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 101 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar TEN
  • Pool Bar La Zanja
  • Ten

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between 05 April and 15 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for MXN 250.00 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

Does Holiday Inn Acapulco La Isla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Holiday Inn Acapulco La Isla by IHG?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla by IHG on 3 Oct 2025 start from AU$158.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Acapulco La Isla by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 800.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Acapulco La Isla by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn Acapulco La Isla by IHG?

Check-in start time: 3 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Acapulco La Isla by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Acapulco La Isla by IHG located?

This family-friendly Acapulco hotel is located near the airport, within 2 mi (3 km) of Boulevard de las Naciones and La Isla Shopping Village. Laguna Tres Palos and Forum de Mundo Imperial are also within 3 miles (5 km).

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Reviews

Holiday Inn Acapulco La Isla by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 487 out of 700 reviews
Rating 8 - Good. 166 out of 700 reviews
Rating 6 - Okay. 23 out of 700 reviews
Rating 4 - Poor. 7 out of 700 reviews
Rating 2 - Terrible. 17 out of 700 reviews

Reviews

8/10 Good

Noely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un espacio agradable y cómodo para dormir :), la propiedad cuenta con estacionamiento y alrededor hay muchos lugares para salir a comer , incluso caminando.
Stayed 1 night in Aug 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas muy comodas
Stayed 3 nights in Aug 2025

10/10 Excellent

Moncho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y atención de su personal
Stayed 3 nights in Jul 2025

10/10 Excellent

Ma Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es súper bonito en sus instalaciones muy modernas Me encantó
Stayed 1 night in Aug 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respecto a comida: Cerca del hotel hay varias opciones de tacos y un oxxo muy cerca, hay un restaurante " Doña Chabela " muy delicioso, amables accesible y lindo lugar.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio desde la recepción. E instaciones muy limpias.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Miy comodo, limpio y bien ubicado, excelente servicio y excelente desayuno
Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria Velasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue grata la experiencia en este hotel por la amabilidad de todo el personal y la limpieza y buenas condiciones de mantenimiento del hotel. Muy recomendable
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Limpio, el personal muy servicial.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio la comida en el buffet excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Cómoda y accesible.
Stayed 1 night in Jul 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia !!! Gracias por la hospitalidad
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, gracias
Stayed 3 nights in Aug 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció un jugara muy agradable
Stayed 2 nights in Jul 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía, buen servicio
Stayed 5 nights in Dec 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo y el buffet de desayuno estaba bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo es excelente desde el servicio hasta la estadia
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and clean. Breakfast was excellent
Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel de negocios en acapulco

Todo muy bien, limpio y cómodo, el staff es amable y tiene servicio de transferencia al aeropuerto
Stayed 1 night in Mar 2025

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Mónica García

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel para viaje de trabajo, limpio y tranquilo
Stayed 2 nights in Feb 2025

10/10 Excellent

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfy and walking distance to several nice restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

ANDREA MENDOZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen alojamiento
Stayed 1 night in Mar 2025

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

habitaciones reacondicionadas

Buen servicio en general, las habitaciones en el piso 6 ya estan reacondicionadas y muy comodas.
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTO LA LIMPIEZA Y LA AMABILIDAD DE TODO EL PERSONAL
Stayed 2 nights in Apr 2025

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