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Holiday Inn Resort Acapulco, an IHG Hotel

3.5 star property
Family fun at the shore
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Resort Acapulco, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Standard Room, 1 King Bed, Bay View | View from room
Outdoor banquet area
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Bay View

Standard Room, 2 Double Beds, Bay View

Standard Room, 2 Double Beds, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690

What's nearby

  • Icacos Beach - 6 min walk
  • Diana the Huntress - 14 min walk
  • Condesa Beach - 16 min walk
  • Parque Papagayo - 3 min drive
  • Papagayo Beach - 13 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Los Orientales - ‬4 min walk
  • ‪Angels House Acapulco - ‬2 min walk
  • ‪Vips - ‬3 min walk
  • ‪Forza Italia - ‬3 min walk
  • ‪La Finca, Gourmet Mexicano - ‬1 min walk

About this property

Holiday Inn Resort Acapulco, an IHG Hotel

Family-friendly hotel located in Costera Acapulco
You can look forward to an adjacent golf course, a poolside bar and a terrace at Holiday Inn Resort Acapulco, an IHG Hotel. The on-site international cuisine restaurant, Terraza Santa Lucia, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Babysitting (surcharge), multilingual staff and 1 meeting room
  • Free newspapers, wedding services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 220 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Balconies, coffee/tea makers and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza Santa Lucia

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 6 December 2023 to 30 March 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 250.00 per person
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acapulco Holiday Inn Resort
Holiday Inn Acapulco
Holiday Inn Resort Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco

Frequently asked questions

Does Holiday Inn Resort Acapulco, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Resort Acapulco, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Acapulco, an IHG Hotel?

Valet parking is available for MXN 160.00 per night.

What time is check-in at Holiday Inn Resort Acapulco, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Resort Acapulco, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Resort Acapulco, an IHG Hotel located?

Located in Costera Acapulco, this beachfront hotel is next to a golf course and within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Playa El Morro and Condesa Beach are also within 1 mile (2 km).

Holiday Inn Resort Acapulco, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely back again soon!
Stayed 4 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acapulco HHI
Old Hotel. Food is terrible! Staff is great!
Stayed 2 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Holiday Inn, Acapulco, Costera.. Sept.9,2023
Hotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
Stayed 2 nights in Sep 2023

6/10 Okay

Albert, West Hartford

Liked: Cleanliness, property conditions & facilities
Property close to restaurants and shops
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Clean, spacious, cold a/c, conveniently close to restaurants and shopping.
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Stayed 4 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
It was only one elevator working and we have to wait for while then the lobby was very hot
Stayed 2 nights in Jul 2023

4/10 Poor

claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Blanca

Travelled with partner
Liked: Cleanliness
The food staff is not very attentive, let's say, the floor of the room moved or thundered because the title was loose. the cleaning is excellent and the waitress was also very kind
Stayed 2 nights in Jun 2023

4/10 Poor

Miguel

Stayed 3 nights in Jun 2023

8/10 Good

angel adolfo

Travelled with family
First time I’d remember it better than this past one, all of the four rooms had a situation; leeks or only cold water. As well it is kind of a bothering the tightness of their staff asking the rooms number like if you where not at stay within the hotel, as well it is so bothering the fact that the hours to access is at 4pm and we have to leave the rooms at 12pm, they say it is for cleaning purpose but they did it within our stay days between 3-5pm
Stayed 2 nights in Apr 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, always ready to help , the guy at front counter very professional, giving you an extra to make you go back to this hotel.
Stayed 1 night in Apr 2023

2/10 Terrible

Alberto Isaac

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Happy with stay
Very friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Comfortable rooms. Staff is very friendly. Beautifull swiming pool area. Good food.
Stayed 2 nights in Mar 2023

10/10 Excellent

Edgar, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best kept secret in Acapulco. You have access to the best views, little semi-private beach. Icacos beach walking distance (200 steps). Odd number rooms with ocean views are amazing. Corner ones are the upgrade of your life, aka best views you have ever had. I've stayed here a few times already. Love it.
Stayed 4 nights in Mar 2023

8/10 Good

Aldara

Stayed 2 nights in Feb 2023

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty by small place, only two small pools, with heating though, balcony is NOT good it's inclined
Stayed 2 nights in Feb 2023

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2023

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El hotel estuvo bien, nada fuera del otro mundo, pero todo en orden, limpio y cumple su función. Pero la playa alrededor del hotel decepciona mucho, esa zona de Acapulco ya no vale la pena, la ciudad está sucia y se nota insegura

8/10 Good

Albert, West Hartford

Liked: Cleanliness, staff & service, amenities
Staff very nice

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By and large it was a pleasant experience. However, as the room was right above the restaurant was kind of noisy at nights. By the way, I hate the wrist strap that you have to use at the property . . .
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Eve thing is ok thanks
Stayed 2 nights in Nov 2022