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"The nicest hotel I have ever stayed at. I can’t recommend enough. "

"Amazing service, super friendly staff. Will be back soon!"

"Everything is great at this place "

"Everything was fantastic "

"Honestly the most amazing service from the minute I checked in to the minute I checked out. So welcoming and such a beautiful property with multiple hot spring pools and bars. Fantastic food! "

"We reserved for the view which was everything we thought it would be and more. We found that above all, the staff was the best! We felt at home. We have someone who cant walk far or manged the holls and they carted us to and from the other areas of the hotel! They arranged activites and gave us the Pura Vita vibe!"

"Amazing views of the now inactive volcano, with plenty of easy hiking routes around your room, since the hotel is situated within the national park. A birder’s paradise, with a small museum about the volcano and the history of the area. We had a birding tour booked through the hotel with Raúl Obregón, whom we highly, highly recommend! Raúl is passionate about birds, knows their habits, and will share his passion with you. The room is comfortable, though not luxurious. WiFi is only available on/next to the balcony and in common areas. Be aware that to maximize ventilation the area near the ceiling is only screened, so you can hear everyone in the rooms around you. But the trade off of being immersed in nature is worth it. The onsite restaurant serves pretty good food, although for variety you may want to leave a few times during your stay. Be aware that the road up to the hotel does wash out, so you may be in for a rough (but short) ride up from the main road until you reach the entrance gate. "

"Renovation on room "

"This is a beautiful resort. The hot springs are very natural and relaxing, and very clean. There is an infinity pool looking out at the volcano. The rooms were very comfortable and the staff were very friendly and helpful. We in got a lot hiking and activity in the area but also enjoyed the gym at the hotel which is well- equipped."