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Cayo Exclusive Resort & Spa

5.0 star property
Luxury hotel on the beach, with indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
Executive Room with Private Pool - Sea View | Terrace/patio
Two Bedroom Interconnecting Rooms with Private Pool - Sea View
View from room
Aerial view
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room with Private Pool - Sea View

Premium Room with Private Pool - Sea View | View from room

Premium Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Room - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room - Sea View

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Fam Room-Private pool -Sea View

Superior Fam Room-Private pool -Sea View

Superior Fam Room-Private pool -Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite with Private Pool & Outdoor living area - Sea View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Retreat with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room with Private Pool - Sea View

Superior Room with Private Pool - Sea View | Terrace/patio

Superior Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed
Property grounds

Domes of Elounda, Autograph Collection

On private beach
Pool
Hot tub
Breakfast included
9.2 out of 10, Wonderful, (154)
Domes of Elounda, Autograph Collection
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About the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53

What's nearby

  • Plaka Beach - 5 min walk - 0.5 km
  • Elounda Windmills - 8 min drive - 6.8 km
  • Spinalonga - 11 min drive - 1.5 km
  • Spinalonga Castle - 16 min drive - 2.2 km
  • Port of Agios Nikolaos - 20 min drive - 18.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 70 min drive

Restaurants

  • ‪Nikos Fish Tavern - ‬6 min drive
  • ‪Leonidas Taverna - ‬7 min drive
  • ‪Epico - ‬9 min walk
  • ‪Blend - ‬3 min drive
  • ‪Gorgona - ‬9 min walk

About this property

Cayo Exclusive Resort & Spa

Luxury eco-certified hotel near Plaka Beach
Located close to Spinalonga and Hiona Beach, Cayo Exclusive Resort & Spa provides a free breakfast buffet, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and a free beach shuttle. Treat yourself to a manicure/pedicure, a hot stone massage or a body scrub at Armonia, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • An indoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, express check-in and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 70 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished patios and pillow menus.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and childcare services

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Enastron Pool Bar
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Family friendly

  • Dining table
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, March, November, December and April.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number 1168606

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Does Cayo Exclusive Resort & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is Cayo Exclusive Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cayo Exclusive Resort & Spa?

Self-parking is free at this property.

What time is check-in at Cayo Exclusive Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Cayo Exclusive Resort & Spa?

Checkout is at 11:00 AM.

Does Cayo Exclusive Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Cayo Exclusive Resort & Spa located?

Nestled on the beach, this Agios Nikolaos hotel is within 2 mi (3 km) of Plaka Beach and Spinalonga. Hiona Beach and Elounda Windmills are also within 6 mi (10 km).

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 85 reviews" "
Rating 8 - Good. 3 out of 85 reviews" "
Rating 6 - Okay. 3 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan, Friday Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the only buffet dining option...
Stayed 4 nights in Oct 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Stayed 6 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Corrin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quiet area but amazing pool suites and very modern and clean
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View!
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing customer service I have experienced. I travel a lot and have visited quite a few places but this one has really topped all of them.
Stayed 5 nights in Aug 2024

10/10 Excellent

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stayed 9 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Thoroughly enjoyed our stay
Stayed 7 nights in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayo Crete was s awesome
I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
Stayed 7 nights in May 2024

10/10 Excellent

Cynthis

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Branislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff pleasent overall
Stayed 3 nights in May 2023