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"We had a great time at Tugu. It is a romantic, serene place that I felt so far away from bustling Bali. Special thanks to Ardian, who always was so prompt and efficient whenever I asked something, to Made the chef, who patiently taught us in the cooking class, and for the last but not the least to the kithcen staff whom I forget to ask name, who served us the most perfect candle lit dinner on the beach that we 've ever had. Thank you! "

"We loved our stay at the Oberoi Lombok for our honeymoon. It wasn’t perfect, but there were so many amazing elements. The private pool villa was large and lovely, the views divine, the staff so friendly and helpful. The beach experience / chairs / hammocks / service, just made for the most relaxing week. The hotel has not been renovated in many years, but as they keep it spotlessly clean and maintained this isn’t a big issue. Our air conditioning broke, but it was spotted by room service and maintenance fixed it very quickly. Nothing is too much to ask, the staff are all very approachable and after a few days knew us by name. The resort feels like it’s in a bit of a time warp - I could have been sat in 1999 - which I quite enjoyed. It was relaxing and nostalgic. If you didn’t fancy dinner in the main restaurant (outdoor tables, white tablecloths, musical entertainment), you could order the same menu to the bar or to your room. They were very flexible with the dinner package, which was appreciated. One night they did a special buffet dinner on the beach, which was really lovely. The staff needed some help understanding my husband’s food allergies, and this took a few days and a few scares. However, they were excellent at following up, and after an early scare were very attentive to it. We found understanding of allergies to be low across Indonesia, not just this hotel. Such a relaxing five nights, and I wish we were back there! "

"Pros... Staff and service. Views are wonderful. Pools, lounging chairs. Beach access was not busy. Breakfast was included and many options. Nice place to walk around. Loved the pool villa with a private swimming area. Cons... Rooms were very nice but somethings were a bit dated/didnt work well (locks, doors). Sewer smell coming up from the toilet and shower drain. Loved the stay overall! Great staff and location. Would come back again."

"Good location and clean rooms"

"Both lunch and breakfast were tasty. Food was served hot."

"Rooms are small but great for the price and good of an overnight stay for an early morning flight. "

"We loved that you could snorkel straight out front of accommodation. Bungalows had everything you needed. Staff at restaurant were so friendly. You were always greeted with a huge smile. They answered our questions about Gili Air and were very helpful with anything you needed. Close walk from port. Would definitely stay here again."

"Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!"

"Very good overall if you are looking to stay near Mataram"