Aikawa Holidays from AU$1,600

I had a wonderful stay at ICI Hotel Ueno Shin Okachimachi. My room was the perfect size for one person, and the bed was quite comfortable. I also had a view of the Skytree, which was totally unexpected. I got to watch the sun rise next to the tower, and then would sit and eat konbini cream puffs while gazing at the lights at night. It was like the perfect introduction to Japan. The location was also excellent. Super close to many different train lines, as well as walking distance to Ameyayokocho and Senseo-ji and Nakamise-dori. The proximity meant I could visit those areas multiple times, seeing them both during daytime and night, which was awesome. The immediate area around the hotel is quieter and more residential, which I also liked. It felt very safe. And right behind the hotel is a covered market area with a nice little sushi stand—great for a snack before bed, haha. What makes this hotel really stand out is the staff. They're all super friendly, attentive, and eager to help. They always greeted me when I went out and came back. Even the cleaning staff would say good morning to me. More than anything, the staff are what made my stay so excellent. The one, single thing that could have improved my stay was if they offered a wash cloth as part of the amenities. Maybe they did in the lobby and I simply missed it? I had to buy one, which wasn't a problem, but still, that's the only negative I can think of. I would absolutely stay at this hotel again!

The staff was very friendly and helpful at all times. Loved the balcony. The room was very clean.

This was a stay at the end of our trip And honestly wish we’d booked the Monday apart hotels every where. It was sooooo comfortable for our family of 4. Two comfy beds plus two comfy bunks, full dining table, tv, washer/dryer and decent sized room. Staff were Amazing and super kind and helpful. Area was the best. 2 minute walk to station, food, shopping and market and on the other side 12 min walk to electric town. Loved our stay it was brilliant.

It was nice stay, employees are nice and helpful. Just be aware that dooms and hotel in general runs towards the small size , I believe most of the places in Japan are the same in general, but to me it was a bit of a surprise. The best thing about this hotel is it is close by the metro station and close to a very nice shopping area.

Very clean room. Walkable to the train station. Nice and helpful staff.