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Airai Water Paradise Hotel & Spa

3.5 star property
Family-friendly hotel with 2 outdoor pools and 2 hot tubs

Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Bar (on property)
Lobby
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Private hot tub
Air conditioning
Fridge
HDTV
Blackout curtains
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
PO Box 8067, Airai, 96940

What's nearby

  • Etpison Museum - 6 min drive - 6.2 km
  • WCTC Shopping Center - 7 min drive - 6.9 km
  • Nikko Bay - 9 min drive - 6.7 km
  • Palau Aquarium - 10 min drive - 8.2 km
  • Palau Pacific Resort Beach - 22 min drive - 12.3 km

Getting around

  • Koror (ROR-Palau Intl.) - 4 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min drive
  • ‪Canoe House - ‬7 min drive
  • ‪The Taj - ‬7 min drive
  • ‪Rock Island Cafe - ‬8 min drive
  • ‪Elilai - ‬12 min drive

About this property

Airai Water Paradise Hotel & Spa

Family-friendly hotel by the sea
At Airai Water Paradise Hotel & Spa, you can look forward to a free return airport shuttle, a marina and free water park access. Treat yourself to a hot stone massage, a body treatment or aromatherapy at Rainbow Spa Cottage, the on-site spa. The on-site restaurant, Airai Restaurant, offers breakfast, lunch, dinner and al fresco dining. Enjoy on-site activities, such as beach volleyball and scuba diving. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, a porter/bellboy and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Balconies, fridges and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airai Restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 014089

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Frequently asked questions

Does Airai Water Paradise Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Airai Water Paradise Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Airai Water Paradise Hotel & Spa?

Self-parking and extended parking are free at this property.

What time is check-in at Airai Water Paradise Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Airai Water Paradise Hotel & Spa?

Checkout is at noon.

Does Airai Water Paradise Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airai Water Paradise Hotel & Spa located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Etpison Museum, Long Island Park, and WCTC Shopping Center. Nikko Bay and Belau National Museum are also within 6 miles (10 km).

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Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 406 reviews
Rating 8 - Good. 172 out of 406 reviews
Rating 6 - Okay. 96 out of 406 reviews
Rating 4 - Poor. 20 out of 406 reviews
Rating 2 - Terrible. 18 out of 406 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Such a wonderful place to stay, it was perfect, extremely close to the airport. They did a Free pick up at airport at 1:45 AM, perfect place to relax and adjust to the 22 hour flight from Texas before I board the liveaboard
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvia

The best thing about this hotel was the staff! They were amazing! Very friendly and helpful, especially Gleerie! I felt very well taken care of staying here (I also extended my stay another night.) The hotel is very close to the airport which is why I wanted to stay here. It’s about 20 minutes from downtown Koror but they have a shuttle service or can call a taxi for you or they can help set you up with a rental car. They can also recommend tour companies. Breakfast is included and it’s pretty good. One morning they packed breakfast for me since I was leaving for a tour early in the morning. Had a great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Melanie

Liked: Property conditions & facilities
It is an old school property, so it is fun stepping into the past. Bed was very comfortable. The building’s condition is just worn.
Stayed 1 night in Feb 2025

10/10 Excellent

Abdiel

Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

10/10 Excellent

brian

STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
Stayed 1 night in Oct 2024

10/10 Excellent

charina

Very good service
Stayed 3 nights in Jul 2024

10/10 Excellent

Harald

We had a very comfortable stay. All staff were very friendly and helpfull. If we ever come back to Palau we will choose this hotel again.
Stayed 11 nights in Mar 2024

10/10 Excellent

Jeffery

Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Stayed 6 nights in Nov 2023

10/10 Excellent

Flore

Although I had booked a room for one night, I couldn't stay there: a bad storm hit the island few days before we arrive and the generator broke down. Nonetheless, the driver was waiting for me at the airport and drove me to the hotel I was rebooked at. It was very good and no surprise with the price. Excellent customer service despite the situation they had to go through. Will definitely give it a try again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Staff was exceptional!
Stayed 1 night in Jul 2023

10/10 Excellent

John

Great swimming pools Convenient airport transfers. Good value for the price
Stayed 3 nights in Jan 2023

10/10 Excellent

David

Jaw-Droppingly Amazing
What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

8/10 Good

Lisa

The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Fabulous owners! Very friendly!!
Stayed 1 night in Aug 2022

8/10 Good

Sarah

I don’t want to be too negative about this hotel, but it has some very strange quirks. The Airai is a very large hotel, but looks like they only use a few rooms, it is a long way from town, but walkable to a new shopping centre, which has some food options, the strange thing is there are never any customers, this was our third stay, depending on day of the week you get a full resort including a water park virtually to yourself. Positives: The staff are lovely, so friendly and welcoming. The rooms are spacious, with spotlessly clean bed linen and towels. Good air conditioning, plenty of hot water and they provide limitless free drinking water, they also provide a free airport shuttle. The water park is great fun. Negatives: The biggest negative for us was the food, with very limited options and virtually no options for vegetarians. Breakfast is not buffet style as advertised, you don’t even get a choice, it just turns up. The water park is old but very functional, hard concrete sun beds and very little shade, strangely you also have to sign in and out your towels even though you are the only guests in the hotel, also be warned on a Saturday and Sunday they hire out the waterpark to locals for children’s birthdays and events, so the waterpark is mobbed by locals, not good if you are looking for a bit of peace and quiet. They offer a shuttle into town for USD20, it used to be free. I would stay here again, but recommend hiring a car, so you have the option to eat elsewhere.
Stayed 2 nights in Jan 2025

8/10 Good

Zenda

Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

10/10 Excellent

Goda

very kind
Stayed 5 nights in Nov 2023

8/10 Good

Robin

OK
Stayed 1 night in Feb 2024

10/10 Excellent

George

Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return
Stayed 1 night in Dec 2022

4/10 Poor

Joy

Disliked: Amenities, property conditions & facilities
Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

8/10 Good

Jeffrey

Thank you for your kind Service
Stayed 1 night in May 2023

8/10 Good

Junko

On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.
Stayed 1 night in Jan 2024

8/10 Good

Zenda

Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Ellyn

Adequate accommodation
Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Stayed 1 night in Mar 2023