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Heart Hotel and Gallery Whitsundays

4.0 star property
Beach hotel near Airlie Beach Lagoon
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
Exterior
View from property
Sports facility
Lobby
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
The price is AU$248
includes taxes & fees
24 Nov - 25 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (621)
The price is AU$149
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Boathaven Beach - 9 min walk - 0.8 km
  • Airlie Beach Market - 10 min walk - 0.9 km
  • Port of Airlie - 13 min walk - 1.1 km
  • Coral Sea Marina - 16 min walk - 1.4 km

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Upscale hotel near Airlie Beach Lagoon
Located close to Coral Sea Marina and Port of Airlie, Heart Hotel and Gallery Whitsundays provides an art gallery on-site, designer shops on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, scuba diving and sailing. Enjoy on-site activities, such as snorkelling, kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Additional perks include:
  • Outdoor pool access nearby
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, concierge services and luggage storage
  • Beach towels, a front desk safe and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Heart Hotel and Gallery Whitsundays feature comforts, such as free international calls and premium bedding, as well as perks, such as furnished balconies and laptop-compatible safes.
Other amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • Wardrobes/cupboards, mini fridges and CD players

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 10 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Heart Hotel and Gallery Whitsundays?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Heart Hotel and Gallery Whitsundays on 24 Nov 2024 start from AU$247.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heart Hotel and Gallery Whitsundays pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heart Hotel and Gallery Whitsundays?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Heart Hotel and Gallery Whitsundays?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Does Heart Hotel and Gallery Whitsundays provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 25 per person applies.

Where is Heart Hotel and Gallery Whitsundays located?

Situated in Airlie Beach, this beach hotel is within a 15-minute walk of Airlie Beach Lagoon, Port of Airlie and Proserpine River wetlands. Coral Sea Marina and Cannonvale Beach are also within 2 mi (3 km).

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 193 out of 480 reviews" "
Rating 8 - Good. 160 out of 480 reviews" "
Rating 6 - Okay. 72 out of 480 reviews" "
Rating 4 - Poor. 34 out of 480 reviews" "
Rating 2 - Terrible. 21 out of 480 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Amenities, property conditions & facilities
Quiet even though hotel is on Main Street, double glazed & double doors to Balcony. Room small but has everything you need, great coffee machine and milk etc topped up daily.
Stayed 7 nights in Oct 2024

6/10 Okay

nellie

The showers were very dirty they need a deep clean, the floors should be looked after more by housekeeping, I had found old contact lenses on the ground beside my bed I stayed there a week and found them on the 6th day. A few stains on the floor, the soundproofing was poor quality for the hallway I woke up tons from people coming and leaving there rooms, I could hear staffed conversations and customers conversations like they were right beside me. The bed and pillows left my neck and back sore every night.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at front desk, they were simply amazing and so helpful. Will start again for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and very convenient. In walking distance of the beach, shopping, dining and the lagoon
Stayed 2 nights in Sep 2024

8/10 Good

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

6/10 Okay

Gemma

Great location, comfortable beds, beautiful bathroom and amenities, however the blinds are not block out and the internal noise (hearing everything in the hallways) was a little disappointing
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay. The staff were great.
Stayed 5 nights in Aug 2024

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matilda

Travelled with partner
Great location!
Stayed 8 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

6/10 Okay

Jody

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dust was inches thick on skirting boards & chair legs. Shower surrounds were moldy, towels were old and thin. TV had been replaced, but sound bar was no longer working and cables were hanging loose. No mini bar, no room service. Woken up every morning with rubbish collection and delivery trucks. Great location; although being advised the car park was going to be turned into a carnival overnight would have been appreciated at the time of booking!
Stayed 2 nights in Jul 2024

8/10 Good

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Airlie
Central location, walking distance to Marina, shops, restaurants and lagoon. There is no parking on site, but there is 24 hour parking available at the rear of the building.
Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property was the staff, especially Dean, who went the extra mile to make sure I was comfortable. The hotel is right in the middle of the Airlie Beach action, close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Lenilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent customer service. Thank you Allison!
Stayed 1 night in Jun 2024

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Central Airlie Beach Location
Always a good place to stay when I visit Airlie Beach. My only complaint, the number of noisy garbage trucks that come to pick up commercial bins in the early morning.
Stayed 1 night in Jun 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only down fall is its right in the middle of the main street. Two Clubs have music blaring late at night, make it hard to sleep.
Stayed 1 night in Jun 2024

6/10 Okay

Chloe

Travelled with partner
Liked: Staff & service
Great location and staff. Room itself was pretty average and run of the mill. Nothing fancy considering the price but that’s Airlie for you!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Heart Hotel was amazing. The staff were friendly and welcoming, the room was comfortable and had all we needed. The location was so close to everything - you could walk to wherever you needed to go.
Stayed 7 nights in May 2024

4/10 Poor

Dakota

Travelled with family, Travelled with partner
Disliked: Amenities
Honestly, not really worth the money. Sheets weren’t clean & had hair in them, had spider webs above the bed. Staff tidied our room while we were out??? Upon arrival I had to pay a $200 security deposit that I wasn’t notified about beforehand & still haven’t gotten it back a week later, also was told on the day of arrival that we would need to pay for parking.
Stayed 2 nights in May 2024