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Hotel des Augustins

3.0 star property
Aix-en-Provence hotel in Aix-en-Provence Historic Centre with 24-hour front desk and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Lobby sitting area
Terrace/patio
Deluxe Double Room | Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is AU$214
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Boutique Hotel Cezanne

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1046)
The price is AU$198
includes taxes & fees
1 Dec - 2 Dec
Boutique Hotel Cezanne
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About the area

Map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100

What's nearby

  • Cours Mirabeau - 1 min walk - 0.1 km
  • Hôtel de Caumont - Centre d'Art - 3 min walk - 0.3 km
  • Aix-en-Provence Tourism Office - 4 min walk - 0.4 km
  • Place d'Hotel de Ville - 4 min walk - 0.4 km
  • Grand Theater of Provence - 7 min walk - 0.7 km

Getting around

  • Aix-en-Provence Station - 8 min walk
  • Marseille - Provence Airport (MRS) - 34 min drive

Restaurants

  • ‪O'Sullivan'S - ‬2 min walk
  • ‪Le Singe Vert - ‬1 min walk
  • ‪Le Cézanne - ‬2 min walk
  • ‪Amorino - ‬1 min walk
  • ‪La Belle Epoque - ‬2 min walk

About this property

Hotel des Augustins

Hotel located in Aix-en-Provence Historic Centre
You can look forward to laundry facilities, a bar and a business centre at Hotel des Augustins. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • Coffee/tea in reception, 1 meeting room and luggage storage
  • A lift, a 24-hour front desk and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel des Augustins boast perks, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with baths and hairdryers
  • Daily housekeeping and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Frequently asked questions

Is Hotel des Augustins pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel des Augustins?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel des Augustins on 27 Nov 2024 start from AU$206.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel des Augustins?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel des Augustins?

Checkout is at 11 AM.

Where is Hotel des Augustins located?

Located in Aix-en-Provence Historic Centre, this hotel is steps away from Cours Mirabeau, Place du Général de Gaulle and Hôtel de Caumont - Centre d'Art. La Rotonde Fountain and Fontaine Moussue are also within 5 minutes. Aix-en-Provence Station is 8 minutes by foot.

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 487 reviews" "
Rating 8 - Good. 195 out of 487 reviews" "
Rating 6 - Okay. 43 out of 487 reviews" "
Rating 4 - Poor. 20 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful. Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kermit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

David, BROOKLYN

Liked: Staff & service, property conditions & facilities
Xxx
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Right in the heart of Vielle Ville. Room was perfect for 3 nights. Breakfast was offered (for a price) and we ate there each morning. All the staff was superb and made us feel welcome each time we walked through the door. When we return to Aix en Provence, we will be staying here again!
Stayed 3 nights in Sep 2024

2/10 Terrible

Ramdas

Travelled with family
Disliked: Staff & service, amenities
We could not reach the property by car because the streets were so small and congested . We were misled into thinking that there was parking.They will not cancel so we had to go to another hotel for parking. Lost two nights room charge. Expedia called them and found out the nearest parking was 2900 feet away in a city with no room for any thing. We abandoned Aix on Provence because of this hotel
Stayed 2 nights in Sep 2024

8/10 Good

saviz

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

10/10 Excellent

Michael, Lomita

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Excellent for the trsin
Stayed 1 night in Aug 2024

4/10 Poor

Sam

Business traveller
Disliked: Amenities, property conditions & facilities
By far the worst bed I’ve ever slept in. The entire property felt old, worn and dirty, and the bathroom was just OK. To note, I came back to the hotel very late at night after a performance at the opera, and the night person was nowhere to be found. I had to wake my partner up to come and get me. The door was very complicated, and only then did the night person come and assist, but seemed annoyed that we had bothered him. Second, in the late afternoon, the fire alarm went off for five minutes, two separate times. It was extremely loud, and just miserable. Third, The air conditioner, which was very old, never worked properly, and when it did, was not very cool, and very loud. The state of this property otherwise ruined a very nice work/holiday.
Stayed 3 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Perfect location for exploring the old town area on foot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Boston

Liked: Cleanliness, staff & service
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yat Wing

Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Stayed 1 night in Jul 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

2/10 Terrible

Toby

Travelled with partner
Disliked: Staff & service
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Stayed 4 nights in Jun 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the staff were fabulous! We asked for restaurant recommendations and were extremely pleased with the suggestion we received.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

4/10 Poor

Mark, White Rock

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pros: Great staff, super location, nice foyer. That’s about it. Cons: Rooms are ugly, run down, and smelly. Nothing like the photos on Expedia. Our room smelled of carpet cleaner. The furniture looked so dirty that we didn't want to sit on it. Bed was hard. The bathtub was stained and looked dirty. The ceiling in the bathroom was stained, as if there had been a water leak. There is no shower curtain, so you can't avoid getting water on the floor as you stand in the dirty bathtub attempting to shower with the handheld shower. The staff do their best, but the hotel’s owners clearly don't care about guest comfort, perhaps because they know they have a great location.
Stayed 2 nights in May 2024

8/10 Good

MARY, Anacortres

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and dining area with a stained glass window, period paintings and library, very quiet even though it is in the heart of the retail and restaurant area. Staff excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel in an excellent location with lovely, helpful staff!
Stayed 1 night in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024