Renaissance Aix-en-Provence Hotel

5.0 star property
Luxury Aix-en-Provence hotel in Couronne Urbaine with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Aix-en-Provence Hotel

Exterior
Family Room, 2 Double Beds
Beach
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Free toiletries, hair dryer, dressing gowns, slippers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
The price is AU$312
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, 1 King Bed, View (Skyline view)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100

What's nearby

  • Grand Theater of Provence - 4 min walk
  • Aix-en-Provence Tourism Office - 8 min walk
  • Cours Mirabeau - 11 min walk
  • Hôtel de Caumont - Centre d'Art - 12 min walk
  • Place d'Hotel de Ville - 13 min walk

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Pasino - ‬6 min walk
  • ‪La Croissanterie - ‬7 min walk
  • ‪Café le Darius - ‬6 min walk
  • ‪Chez Augustine - ‬4 min walk
  • ‪Yamato - ‬8 min walk

About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel located in Couronne Urbaine
At Renaissance Aix-en-Provence Hotel, you can look forward to a poolside bar, a terrace and a garden. Treat yourself to a deep-tissue massage, a body treatment or a manicure/pedicure at Spa Renaissance, the on-site spa. The on-site international cuisine restaurant, Atmosph'R, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • A ballroom, free newspapers and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 133 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Fridges, childcare services and electric kettles

Languages

Czech, English, French, Indonesian, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35, per pet, per night, plus a deposit of EUR 35 per night
Service animals are welcome, and are exempt from fees
Up to 25 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 12 for children
  • Secured self-parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Renaissance Aix-en-Provence Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Aix-en-Provence Hotel on 17 Nov 2024 start from AU$297.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Aix-en-Provence Hotel pet-friendly?

Yes, Renaissance Aix-en-Provence Hotel allows pets with a maximum weight of up to 25 kg per pet. There's a deposit of EUR 35 per night and a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Renaissance Aix-en-Provence Hotel?

Self-parking is available for EUR 25 per day.

What time is check-in at Renaissance Aix-en-Provence Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Renaissance Aix-en-Provence Hotel?

Checkout is at noon.

Where is Renaissance Aix-en-Provence Hotel located?

Located in Couronne Urbaine, this luxury hotel is within a 10-minute walk of Grand Theater of Provence, Les Allees Provencales, and Pavillon Noir. Place du Général de Gaulle and Statue of Paul Cezanne are also within 10 minutes. Aix-en-Provence Station is 10 minutes by foot.

Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 657 reviews" "
Rating 8 - Good. 164 out of 657 reviews" "
Rating 6 - Okay. 42 out of 657 reviews" "
Rating 4 - Poor. 9 out of 657 reviews" "
Rating 2 - Terrible. 13 out of 657 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yiu Kuen, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas, Redondo Beach

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Jerry Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge, Melvin, who spent lots of his precious time to help us to call places to look for our mishandling by the airlines. We appreciated his patience, manner, and recommendation. Front desk, Stephan, was kind and nice. The exit level of the basement parking lacks elevator access which was difficult for moving larger luggage. Easy to get lost as the basement parking and main entrance of the hotel are not located on the same street. Lacking exterior access and direction between these two entrances of the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a 5 star hotel, it was just average. Like most "expensive" hotels, everything was overpriced and the hotel under delivered. The shower was dangerous, the pool are was cheesy, the breakfast was outrageously over priced and the fruit served was rotten.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walking distance to the centre of Aix. Lovely heated pool to relax in after a day of sightseeing in beautiful Provence. Helpful and friendly staff. First class.
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024

2/10 Terrible

Justin

Stayed 3 nights in Aug 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Stayed 3 nights in Aug 2024

6/10 Okay

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast buffet, especially the eggs Great concierge, Sophia was really helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in clean, pristine installations.
Stayed 4 nights in Jul 2024

8/10 Good

Søren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Catalin

Stayed 1 night in Apr 2024

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk, valet, dining and housekeeping were all very nice, helpful and professional. Not exactly in Old Town but very close and walkable. The hotel and amenities were quite modern and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zdeslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nassya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 2 nights in Jun 2024

2/10 Terrible

Willie

Stayed 2 nights in Jun 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. We loved the pool!
Stayed 3 nights in Jun 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly, attentive staff. Swimming pool and garden area was a treat. The room was comfortable, lots of storage space. One suggestion, time to change the bathrobes, they are old and worn.
Stayed 5 nights in Jun 2024

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024