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"the included Dinner and breakfast were excellent with so many courses and nicely prepared. Very impressive presentation. The onsen, sauna and cold bath was very relaxing. The tatami room was very spacious. In general, a very relaxing and enjoyable stay. A bit far, so shuttle was necessary for us without a car. Nothing nearby in walking distance. "

"Great."

"If you’re looking for a 24 hour a day spa experience with beautiful mountain scenery, this is for you. My only suggestion would be to make arrangements with the hotel to catch one of their shuttles prior to arriving. "

"Great for quick stop near the highway"

"My japanese is currently at an N5/N4 level but the staff spoke great English. Great place to stay"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"I recently stayed at Komagane Kogen Resort Linx, and it was an absolutely fantastic experience! From the moment I arrived, the staff was welcoming and attentive, making check-in quick and seamless. The room was spacious, clean, and beautifully decorated, with a comfortable bed and all the amenities I needed. The view from the window was stunning, adding to the relaxing atmosphere. The highlight of my stay was definitely the hot spring. The onsen was well-maintained, with crystal-clear, soothing water at the perfect temperature. The serene setting made it the ideal place to unwind after a long day. There were both indoor and outdoor options, allowing me to enjoy the peaceful surroundings while soaking in the warm, mineral-rich water. Breakfast at the hotel was delicious, offering a variety of fresh and well-prepared dishes. The overall service was top-notch, and every staff member I encountered was polite and eager to help. If you’re looking for a relaxing getaway with comfortable accommodations and an amazing hot spring experience, I highly recommend Komagane Kogen Resort Linx. I will definitely be returning in the future!"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"