Akatarawa Valley Hotels, Upper Hutt

"Internet didn't work inside the rooms, only outside."

"I was particularly concerned that my credit card was taken into a separate room at check-in. Most irregular. It is hard to know if the property is being redecorated or just in a permanent state of decline. Cabinetry was falling apart, shower door was unhinged. New bathroom door was 1/2 painted. Windows were filthy. But .... new vinyl, carpet and microwave. Cleaning solution smell was overpowering. Plates were dirty in the cupboards. Don't think I will be staying again."

"Friendly staff and extremely helpful with any needs that arose."

"The staff at reception were prompt with the check in, the room was lovely and clean and we could sit outside for a drink. The walkway across the road is great to unwind. Food at the end of the road was excellent."

"Restaurant meal was exceptional! "

"Clean room, safe where you only enter with pin number or key. "

"From check-in with Charlotte to the very end of the stay everything was absolutely perfect. The resort is tucked away amongst the vineyards, a quick walk/shuttle to just about anywhere you could desire. Their on property restaurant was a delightfully delicious surprise. We loved the pool and hot tub and can't say enough about the comfirt and convenience of the room and amenities. We also loved the incredible night sky view. We will absolutely return on a future visit to the area. Thank you to the entire team for everything. "

"This hurts me to write as I grew up in Masterton and Solway Park was always such an icon - NZ's most complete hotel, etc... When we came back to town recently to visit family, I was excited for my kids to stay there. Unfortunately, what we found was tired and in dire need of a refresh. I went to iron a shirt - the iron splattered red gunk (from the previous tenant no doubt) across my shirt. I went to call reception to ask for a new iron - the phone didn't work... I had a shower - the water ran cold after about a minute... Hopeless. And, as a local, embarrassing Oh, and I have to buy a new shirt now too. "

"Good"