Al Bateen Holidays from AU$2,291

We had 1 one bedroom apartment booked which was apparently sufficient for 4 people however my husband ended up sleeping on the couch 1 night which was uncomfortable and unacceptable. The hotel eventually provided an additional bed. Although the apartment was huge maximum it can sleep is 3 people as there was only 1 king sized bed. If the living room had a sofa bed - this apartment would be sufficient for 4 plus people. We had to remind the hotel to clean the room one day as it had been left all day. One of the staff at breakfast - Karbana was extremely rude to both my kids, they had to ask 5 times where to get pancakes from she eventually pointed in the direction without even looking up. I asked her for a latte she told me she didn’t have any milk yet she was stood there pouring a jug of milk. I pointed out she was holding milk. She then agreed to bring me a coffee yet she carried on serving others with coffee and went on to set the tables. I asked her where my coffee was after about 15 minutes she had nothing to say. Was not apologetic another member of staff had to intervene and rectify the issue. Having said that all the other staff in the dining area were exemplary. Im not sure Karbana actually wanted to serve my family it felt like she couldn’t be bothered.

a spacious room and great layout

Perfect vacation in paradise

An excellent stay at the hotel, staff were so helpful and friendly. The restaurants excellent, as was the breakfast. The room was spacious and extremely comfortable. Security was high and we felt very safe. The beach and sports facilities were wonderful. This is the best hotel we have stayed in Abu Dhabi in many years of visiting - should have stayed earlier - Perfect!

Because we had a car the hotel was perfect. The hotel was very clean and staff friendly. Our bedroom was amazing. We ate at the restaurant a few times in the evening and the buffet was great. We also ate one evening on the fish restaurant and that too was great. The swimming pool area was good. I used the gym a few time and this had plenty of exercises machines although I only used the theeamill