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Mainstay Suites Knoxville Airport

2.5 star property
Hotel in Alcoa with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Exterior
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers
Suite, Multiple Beds, Accessible, Non Smoking | Living area
Suite, Non Smoking | Living area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Kitchen
The price is AU$151
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed - double
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Alcoa Knoxville

Breakfast included
Pet-friendly
Parking included
Free WiFi
8.2 out of 10, Very good, (1063)
The price is AU$128
includes taxes & fees
15 Dec - 16 Dec
Quality Inn Alcoa Knoxville
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About the area

Map
361 Fountain View Cir, Alcoa, TN, 37701

What's nearby

  • Maryville College - 5 min drive - 4.4 km
  • Capitol Theatre - 5 min drive - 4.4 km
  • Blount County Historical Museum - 5 min drive - 4.9 km
  • Cades Cove Museum - 5 min drive - 5.0 km
  • Foothills Mall - 6 min drive - 6.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in the city centre
At Mainstay Suites Knoxville Airport, you can look forward to free full breakfast, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Extended parking, an electric car charging station and express check-out
  • A 24-hour front desk, smoke-free property and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 81 rooms have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Does Mainstay Suites Knoxville Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Mainstay Suites Knoxville Airport?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Mainstay Suites Knoxville Airport on 1 Dec 2024 start from AU$150.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mainstay Suites Knoxville Airport pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Mainstay Suites Knoxville Airport?

Self-parking is free at this property.

What time is check-in at Mainstay Suites Knoxville Airport?

Check-in start time: 3 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mainstay Suites Knoxville Airport?

Checkout is at 11:00 AM.

Where is Mainstay Suites Knoxville Airport located?

Located in the heart of Alcoa, this hotel is within 3 miles (5 km) of Bicentennial Greenbelt Dog Park, Palace Theater and Capitol Theatre. Maryville College and Blount County Historical Museum are also within 6 miles (10 km).

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 529 reviews" "
Rating 8 - Good. 163 out of 529 reviews" "
Rating 6 - Okay. 93 out of 529 reviews" "
Rating 4 - Poor. 52 out of 529 reviews" "
Rating 2 - Terrible. 43 out of 529 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Stayed 1 night in Oct 2024

6/10 Okay

Bashir Ahmed

Stayed 1 night in Jul 2024

2/10 Terrible

jeremiah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel specifically for the handicap access room. I showed up and we were put in a normal room that was very difficult for my wheelchair bound mother in law. There were no accommodations or discounts offered, and no other accessible rooms available. The prices were jacked up because there was some football game earlier in the day so I thought I was getting a nicer hotel. Stains on couch, chairs, and floor. Moldy, dripping shower all night long. The whole hotel smells funny. I realize now this is a bargain motel, but if you promise a room with handicap access you need to provide it.
Stayed 1 night in Nov 2024

2/10 Terrible

Lindsay

Stayed 1 night in Oct 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is near restaurants and the parking lot is well lit. Our room was extremely dirty. The mattresses were badly stained. No linens were provided for the pull out sofa. There were dead bugs stuck in the curtains. The air vents were filthy and the door handle to the bedroom was broken. Had it not been so late in the night when we arrived, we would not have stayed there. It was filthy!
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 3tf time staying for a VOLS game and the staff is wonderful and the location is perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I love the self efficiency apartment idea. We don't like eating out to much because of the food quality in alot of the chain restaurants. Nice to know I can cook my own and save alot of money too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to stay here and once again surpassed our expectations. Rooms are clean and staff is very polite and professional. This time I had left the lights on over night and the battery was dead and the manager helped jump the car off and stayed and talked for awhile. You just don't get this type of service everyday. I highly recommend this place. We WILL be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay! Very clean and nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
The property was well lit, and the picture on Expedia seemed dated compared to the refreshed condition of the exterior when we arrived.
Stayed 1 night in Oct 2024

2/10 Terrible

inderpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Spend your money somewhere else , smelly rooms . Staff unable to change rooms and automatically charge your card by 4pm
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Oct 2024

8/10 Good

Austin, madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we checked In it was obvious that our room hadn’t been cleaned. Bed wasn’t made and the trash cans were full. I think it was just an honest mistake. When we notified them they took care of it immediately. The rest of the stay was fine. About a 20 minute drive from Neyland and in a quite area.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great service
Stayed 6 nights in Aug 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Full kitchen in room
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an easy and nice stay here while visiting friends and family
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Liked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family location
It was very clean and had plenty of room
Stayed 4 nights in Aug 2024

10/10 Excellent

Valer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Great place to stay , little dated ,but clean and friendly service
Stayed 4 nights in Aug 2024

6/10 Okay

Craig

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was adequate. There were areas of the room unfinished (bathroom under sink).
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's and extended stay location. You don't have to eat out.
Stayed 4 nights in Aug 2024

6/10 Okay

Elisa

Business traveller
Liked: Cleanliness
Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad
Stayed 7 nights in Jul 2024