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Four Points by Sheraton Alexandria

3.5 star property
Hotel with free parking, a quick walk to Southern Forest Heritage Museum & Research Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Alexandria

Exterior
Room, 1 King Bed
Outdoor pool
Fridge, coffee/tea maker
49-inch Smart TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast available
  • Bar
  • Free airport shuttle
The price is AU$134
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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Pool
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Pet-friendly
8.0 out of 10, Very good, (1096)
The price is AU$117
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
2301 North Macarthur Dr, Alexandria, LA, 71303

What's nearby

  • Southern Forest Heritage Museum & Research Center - 7 min walk - 0.6 km
  • Rapides Parish Coliseum - 4 min drive - 4.0 km
  • Alexandria Zoological Park - 5 min drive - 5.1 km
  • Johnny Downs Sports Complex - 6 min drive - 6.9 km
  • Alexandria Mall - 6 min drive - 5.5 km

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Outlaw's Barbecue - ‬3 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive

About this property

Four Points by Sheraton Alexandria

Hotel near Rapides Parish Coliseum
Located close to Southern Forest Heritage Museum & Research Center and Arna Bontemps African American Museum, Four Points by Sheraton Alexandria provides a free return airport shuttle, a corner/local shop and laundry facilities. The on-site American cuisine restaurant, Bistro, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a free local area shuttle and a banquet hall
  • Coffee/tea in reception, 4 meeting rooms and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 141 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 49-inch Smart TVs with premium channels
  • Fridges, coffee/tea makers and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6.50 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (26,328 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 68 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Sai Convention
Sai Convention Magnuson-Alexandria
Sai Hotel
Sai Hotel & Convention Magnuson-Alexandria
Sai Convention Center Hotel Alexandria
Baymont Inn Alexandria Hotel
Sai Convention Center Alexandria
Sai Convention Center
Baymont Inn Alexandria
Alexandria Baymont Inn
Baymont Inn And Suites Alexandria Hotel
Baymont Wyndham Alexandria Hotel
Baymont Wyndham Alexandria
Baymont Inn And Suites Alexandria Hotel Alexandria
Alexandria Baymont Inn
Baymont Inn Alexandria
Baymont Inn Suites Alexandria
Sai Hotel Convention by Magnuson Alexandria
Sai Convention Center Hotel

Frequently asked questions

Does Four Points by Sheraton Alexandria have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Four Points by Sheraton Alexandria?

As of 29 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Alexandria on 2 Dec 2024 start from AU$133.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Alexandria pet-friendly?

Yes, Four Points by Sheraton Alexandria allows pets (limit 2 total) with a maximum weight of up to 68 kg per pet. There's a fee of USD 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Alexandria?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Alexandria?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Alexandria?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Four Points by Sheraton Alexandria provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:00 AM to 6:00 PM on request.

Where is Four Points by Sheraton Alexandria located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Southern Forest Heritage Museum & Research Center, and within 3 mi (5 km) of Arna Bontemps African American Museum and Alexandria Zoological Park. Rapides Parish Coliseum and Johnny Downs Sports Complex are also within 6 mi (10 km).

Four Points by Sheraton Alexandria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 330 reviews" "
Rating 8 - Good. 82 out of 330 reviews" "
Rating 6 - Okay. 38 out of 330 reviews" "
Rating 4 - Poor. 33 out of 330 reviews" "
Rating 2 - Terrible. 29 out of 330 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Catina

Disliked: Property conditions & facilities
The property didn't have closet space, the a/c system needs to be updated as our room never cooled. Then there appeared to have been a leak in my room and the plaster was coming off the wall and wasn't painted or repaired.
Stayed 1 night in Nov 2024

6/10 Okay

Whitney

Stayed 2 nights in Nov 2024

6/10 Okay

Orgil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Why charge breakfast and don’t have it prepared . Telling me since there is not many people we gonna cook to order . 1 cook and 7.8 people waiting what a waste . Doors a so thin it not insulated enough you can hear every body in the hallway like no door there . If you wanna sleep don’t even bother
Stayed 1 night in Nov 2024

10/10 Excellent

Dhantori

Liked: Amenities
Ms. Rhonda is a rockstar I mean she is the best front desk clerk I have met, and I have been in several states. She was very courteous and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

4/10 Poor

Jasmine

Travelled with partner
The room I stayed in was filthy. The floors hasnt been cleaned in awhile. The young lady made sure the supervisor came and cleaned the room which was AWESOME after telling them the 2nd time it was dirty. Oh yes! The shower door fell on me as well and they never wanted to move me instead they sent maintenance to fix the door. I will never stay there again!!
Stayed 2 nights in Nov 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very quiet away from street noise and traffic. There was no microwave in room. Going to breakfast area to use microwave was inconvenient. The floor in Room 217 made “ sticky “ noise when walking on floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Josh

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The property itself seemed fine. The front desk clerk was unfriendly. There was a really nasty spot underneath one of the beds. The trash bins didn’t have liners. The floor was sticky. Apparently housekeeping missed a few things in our room. We were next to the back exit and the door slammed shut anytime anyone went in or house. If I could have my money back I'd take it!
Stayed 1 night in Nov 2024

10/10 Excellent

Brazy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and staff was friendly
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying a premium to stay in a nice hotel that does not include breakfast is just silly
Stayed 1 night in Oct 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the freeway.
Stayed 1 night in Oct 2024

10/10 Excellent

Brigeria

Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micah at the front desk helped my fiancé who I added to the room reservation get a key and so I wanted to thank him for his help... Rae at the front desk is always so helpful and truly has the best attitude and commitment to customer service every time I have stayed there... Emily at the front desk called maintenance for me because the room wasn't cooling correctly and addressed my issue timely and professionally. My stay there was a joy as always.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and wanted to say that the staff has all been wonderful Rae at the front desk was beyond helpful with everything I needed, Micah at the front desk assisted me when my room key stop working, Mrs Sharon in housekeeping got fresh towels for my room and was so jovial, Arthur in the bar area made the best breakfast sandwich I've ever had the Avocado Bacon egg brioche was so good. Emily at the front desk helped check me out quickly and I can just tell all the staff I interacted with really are passionate about their jobs and I can't wait til I stay there again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Travae

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at other Four Points properties for business trips and thought this one would be of the same quality. This property does not meet the standards of the Sheraton/Marriott brand. The hotel is located in an area surrounded by poorly maintained establishments and doesn’t appear safe. The overall aesthetic appears cheap and quickly built. The beds are absolutely horrible. Mattresses are placed on what sounds to be old, rusty box springs that make noise even when leaning without full body weight or placing luggage on it. When I arrived, it was evident that the laminate floor in the room and bathroom had not been swept nor mopped. The front desk staff, Ms Vee, apologized, provided a complimentary meal ticket, and ensured that they would clean the next morning. When leaving the next morning, the lady who relieved Ms Vee also told me that she knew about the situation and it would be taken care of. I returned from my work site later that evening and the room nor floors had not been touched. I reported it to Ms. Emily who also apologized, provided a complimentary meal ticket, and said she would report the incident to the operations manager. Ms. Vee, Ms. Emily, the other front desk lady on dayshift, Mr. Arthur, Mr. John, the other shuttle driver, and the young lady who works with Mr Arthur in the bistro were absolutely wonderful. However, the housekeeping staff ruined the great service and service recovery that they attempted to provide.
Stayed 4 nights in Sep 2024

8/10 Good

Raina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check-in was very friendly. The two ladies at check-in were very kind and talkative. Have a welcoming feel. Rooms were nice. Pool area was nice and enjoyed the gym.
Stayed 1 night in Sep 2024

2/10 Terrible

Anthoney Ray

Stayed 2 nights in Sep 2024

8/10 Good

Leondria

Business traveller
Liked: Cleanliness, property conditions & facilities
Receptionist was rude and didn’t listen to any needs of customer. Informed me they were booked but I was able to book online.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Stayed 1 night in Aug 2024

10/10 Excellent

Tommanisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 1 night in Aug 2024

8/10 Good

Jerrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay bed was a little firm but was ehat i expected for the price
Stayed 1 night in Sep 2024

6/10 Okay

J.J.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with this hotel other than the fact that cannot get coffee until after 6a. Who doesn't have coffee available at 5-5:30a? Early in the AM, desk clerk should have had plenty of time to make coffee. She blamed it on kitchen attendant showing up late.
Stayed 1 night in Aug 2024