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Mercure Alice Springs Resort

4.5 star property
Luxury Alice Springs hotel in East Side with free parking

Photo gallery for Mercure Alice Springs Resort

Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
View from room
Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$135
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hairdryer
Separate bath and shower
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hairdryer
Separate bath and shower
Private bathroom
  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Exterior

DoubleTree by Hilton Alice Springs

  • Pool
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  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 1,000 reviews
The price is AU$153
includes taxes & fees
17 Feb - 18 Feb
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About the area

Map
34 Stott Terrace, East Side, NT, 0870

What's nearby

  • Australian Aboriginal Dreamtime Gallery - 9 min walk
  • Todd Mall - 10 min walk
  • Lasseters Casino - 5 min drive
  • Alice Springs Golf Club - 5 min drive
  • Larapinta Trail Trailhead - 8 min drive

Getting around

  • Ciccone Alice Springs Station - 8 min drive
  • Alice Springs, NT (ASP) - 16 min drive

Restaurants

  • ‪KFC - ‬8 min walk
  • ‪Asian Noodle House - ‬11 min walk
  • ‪Thai De Cuisine - ‬12 min walk
  • ‪Miyabi Sushi - ‬13 min walk
  • ‪Piccolo's - ‬13 min walk

About this property

Mercure Alice Springs Resort

Luxury hotel located in East Side
Take advantage of a terrace, a garden and dry cleaning/laundry services at Mercure Alice Springs Resort. The on-site restaurant, Barra on Todd Restaurant, offers breakfast, lunch, dinner, light fare and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • Tour/ticket information, a water dispenser and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, fridges and cots/infant beds

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 20 to 35 for adults and AUD 12 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Barra on Todd Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 20 to 35 for adults and AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Frequently asked questions

Does Mercure Alice Springs Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Alice Springs Resort?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Alice Springs Resort on 27 Feb 2025 start from AU$135.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Alice Springs Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Alice Springs Resort?

Self-parking is free at this property.

What time is check-in at Mercure Alice Springs Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Alice Springs Resort?

Checkout is at 10 AM. Late checkout is available for AUD 49 (subject to availability).

Where is Mercure Alice Springs Resort located?

Located in East Side, this luxury hotel is within a 10-minute walk of Olive Pink Botanic Garden, Mbantua Fine Art Gallery and Cultural Museum, and Australian Aboriginal Dreamtime Gallery. Todd Mall and Adelaide House are also within 15 minutes. Ciccone Alice Springs Station is 28 minutes by foot.

Mercure Alice Springs Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 436 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hakan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
Stayed 2 nights in Jan 2025

8/10 Good

Lynette

Liked: Staff & service, amenities
Beautiful setting and my room was excellent. The pool swim-up bar is shown as operational, however, it is closed down and filthy. Not pleasant to look at. The food in the restaurant was very good.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
I couldn't fault the staff, they were all friendly and helpful. However, there were a few negative points: The chairs in the dining room needed a good clean. The glass fencing around the pool were smeary and needed cleaning. The rubbish bin by the pool wasn't emptied for at least a couple of days. Alice Springs itself did not feel safe at all, even during the day, so we did not venture out in the evening - I realise this is no fault of the hotel but it would have been nice if we were warned about this when checking in. Finally, about a month before we were due to arrive our flight got changed which meant we wouldn't arrive until a day later. Despite contacting the hotel they wouldn't refund for the first day and didn't even offer a room upgrade. It is a shame about these points, as it wouldn't take much effort to bring it round. But instead it just felt a little tired and neglected.
Stayed 5 nights in Dec 2024

6/10 Okay

Catherine

Travelled with family
This property is clean but needs updating. The location is beautiful, though.
Stayed 1 night in Dec 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

BEZEL

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room. Brilliant luggage lift for rooms on second floor. Excellent breakfasts but reserve ahead for better price. Tasty dinners. Helpful reception staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying will definitely return on next trip
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

oluwaseun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Oct 2024

6/10 Okay

Annette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Phil

Travelled with family
Disliked: Amenities
Very noisy until 1am from parties hosted at the venue.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the creature comforts
Great launching pad for day trips to the surrounding areas. The pool was a welcome sight after a day in the heat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Needs modernisation
Condition of the room was ok but decor was dated. No USB ports and no spare power points near the beds was frustrating. The pool was great and very refreshing. Town centre was 5 minutes walk away so very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Juergen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience over all!👍
Stayed 1 night in Aug 2024

10/10 Excellent

Janette, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking. Pleasantly surprised, short walk to center of town. Beds were so comfortable, crisp white linen ensured we were able to catch up on some much needed sleep. I’d recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bedding too hot
Stayed 2 nights in Jul 2024

10/10 Excellent

Clever

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Alice Springs! Close to town and so an easy walk. An easy walk to great walkways and cycle ways too
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Alice Springs, NT (ASP)