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"it seemed okay at first check in, but soon noticed internet only worked occasionally, but mostly not at all. Then, the next morning we had breakfast which was alright, but then the desk lady said i never paid, and it must be paid by me. I couldn't check my records, because the internet didnt work. So i went ahead and paid by credit card. Then i soon noticed i did INDEED pay it thru expedia. I called the Gasthaus several times, never could get thru. I called expedia 5 times, and they said they...

"Room wasn't very clean. No bathroom in the room and no light in the bathroom. Rooms are above a smelly noisy restaurant."

"I made reservations to stay at this hotel, and paid in full, over 2 months in advance. When I arrived at the hotel at 3:30 pm to check in and drop off our bags, they did not have our reservation. I had paper copies, and emails, showing that we had in fact reserved a room. The manager had zero interest in trying to solve the problem and told us he couldn’t help us and there were no rooms available. This was our first day in Europe after an overnight flight from the US. It was high tourist...