8/10 Good
Samantha
15 Feb 2025
Liked: Cleanliness, property conditions & facilities
This hotel was so clean and smelled fresh and just very inviting! The room was spacious and very nicely updated. My only issue was the rude male employee that called my room at 10:20pm claiming there were several noise complaints so I needed to keep it down. I tried explaining I had just showered my 11 & 9 yr old after leaving the pool and we were sitting down eating so it wasn’t us. He then replied rudely and said that’s good because it’s quiet hours. Maybe it was the coach bus full of teenage boys, looked to be a sports team of some sort, that was unloading and checking in at 10 pm!! When I came back with our food they were unloading in and out of the elevators and not being quiet about it at all. Also I was in room 400 which is at the far end of the hallway across from the stairwell so I highly doubt the 2 rooms next too and below me both complained of non existing noise in my room. Meanwhile the whole team of boys seemed to be checking in to rooms on our floor wonder if they got the same rude phone call. So don’t shower and make sure you tip toe after 10pm or prepare for a lecture.
Samantha
Stayed 1 night in Feb 2025