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DoubleTree by Hilton Almaty

4.0 star property
Almaty hotel in Almaly District with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Almaty

Terrace/patio
Exterior
Indoor pool
Suite, 1 Bedroom | Living area
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Parking included
    Parking included
The price is AU$325
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

42-inch LCD TV with cable channels, TV

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool

Novotel Almaty City Center

Pool
Spa
Pet-friendly
Parking included
9.0 out of 10, Wonderful, (113)
The price is AU$276
includes taxes & fees
7 Dec - 8 Dec
Novotel Almaty City Center
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About the area

Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00

What's nearby

  • Zenkov Cathedral - 5 min drive - 4.7 km
  • MEGA Park - 5 min drive - 5.0 km
  • Almaty Central Stadium - 6 min drive - 4.9 km
  • Almaty Opera House - 6 min drive - 5.3 km
  • Republic Square - 7 min drive - 6.9 km

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 19 min drive

Restaurants

  • ‪Asi Bar / Mr. Donerci - ‬13 min walk
  • ‪Динара - ‬17 min walk
  • ‪Кондитерский дом Куликовский - ‬16 min walk
  • ‪Тифлисъ / Tiflis - ‬15 min walk
  • ‪Кафе "Шагала - ‬9 min walk

About this property

DoubleTree by Hilton Almaty

Upscale hotel located in Almaly District
Consider a stay at DoubleTree by Hilton Almaty and take advantage of a terrace, a coffee shop/cafe and a hair salon. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and 5 meeting rooms
  • Coworking spaces, a front desk safe and smoke-free property
Room features
All 112 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 15,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,997 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 15 2024 to November 30 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 15000 for adults and from KZT 7000 for children
  • Airport shuttle fee: KZT 17000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Doubletree By Hilton Almaty
Doubletree BY Hilton Almaty Hotel
Doubletree BY Hilton Almaty Almaty
Doubletree BY Hilton Almaty Hotel Almaty
DoubleTree by Hilton Almaty Hotel
DoubleTree by Hilton Almaty Almaty
DoubleTree by Hilton Almaty Hotel Almaty

Frequently asked questions

Does DoubleTree by Hilton Almaty have a pool?

Yes, this property has an indoor pool and a children's pool. One of the swimming pools will be unavailable from November 15 2024 until November 30 2024 (dates subject to change).

How much does it cost to stay at DoubleTree by Hilton Almaty?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Almaty on 9 Dec 2024 start from AU$324.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Almaty pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Almaty?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Almaty?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at DoubleTree by Hilton Almaty?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does DoubleTree by Hilton Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 17000 per vehicle applies.

Where is DoubleTree by Hilton Almaty located?

Located in Almaly District, this spa hotel is within 3 miles (5 km) of Republican German Drama Theatre, Casino Zodiak and Auezov Kazakh Drama Theatre. Fantasy World Almaty and St Nicholas Cathedral are also within 3 miles (5 km).

DoubleTree by Hilton Almaty Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jan

Stayed 2 nights in Mar 2023

4/10 Poor

Mohamed

Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Aug 2022

6/10 Okay

Nikita

Travelled with family
Liked: Staff & service, amenities
Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Stayed 1 night in Apr 2022

6/10 Okay

JORGE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are dark. Even when we had big room in soace was only small windows
Stayed 1 night in Feb 2022

8/10 Good

Ali, DUBAI

Travelled with group
Liked: Cleanliness, staff & service, amenities
فندق جميل والخدمات رائعه لاكن قديم شوي ويحتاج الى مخدات جيده حيث ان المخده تعورلك راسك nice hotel but the pillow is bad when u wake up your head in pain
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean.
Stayed 1 night in Nov 2021

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2021

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Stayed 4 nights in Aug 2021

4/10 Poor

Gayevskiy

Stayed 1 night in Aug 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 4 nights in Jul 2021

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel
Stayed 4 nights in Jun 2021

6/10 Okay

Darshak

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasn’t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
Stayed 3 nights in May 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit stay in Almaty
Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there👍
Stayed 4 nights in Jan 2021

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

AdrienneK

Travelled with partner
Liked: Cleanliness
We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.
Stayed 1 night in Jul 2019

2/10 Terrible

Christopher

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Eugenio

Stayed 1 night in Aug 2022

10/10 Excellent

Aigul

Stayed 1 night in Jan 2022

8/10 Good

Didar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель
Хороший отель в историческом центре. Достойный сервис и услуги. Reasonable цены.
Stayed 2 nights in Dec 2021

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2021