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The Dostyk Hotel

5.0 star property
Luxury Almaty hotel in Medeu District with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dostyk Hotel

Lobby
Indoor pool
Front of property - evening/night
Presidential Suite
Executive Suite | Living area
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Parking included
    Parking included
The price is AU$331
includes taxes & fees
23 Nov - 24 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Hairdryer
Bathrobes
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Bathrobes
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LED TV
Separate bedroom
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Hairdryer
Bathrobes
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • Almaty Opera House - 12 min walk - 1.0 km
  • Republic Square - 15 min walk - 1.3 km
  • Zenkov Cathedral - 19 min walk - 1.7 km
  • Panfilov Park - 2 min drive - 1.9 km
  • Almaty Central Stadium - 4 min drive - 3.4 km

Getting around

  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 29 min drive

Restaurants

  • ‪Vanilla - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Cafeteria - ‬6 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

The Dostyk Hotel

Luxury hotel near Almaty Opera House
Located close to National Museum of Kazakhstan and Zenkov Cathedral, The Dostyk Hotel provides an airport shuttle, a poolside bar and a terrace. Indulge in a facial, a massage and a body wrap at the on-site spa. The on-site local cuisine restaurant, Orange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • 1 meeting room, ATM/banking services and a gift shop
Room features
All 72 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bidets, free toiletries and hairdryers
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5600.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 3500 per person
  • Airport shuttle fee: KZT 4480 per room (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 941140000398

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Does The Dostyk Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Dostyk Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Dostyk Hotel on 23 Nov 2024 start from AU$330.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Dostyk Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Dostyk Hotel?

Self-parking is free at this property.

What time is check-in at The Dostyk Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Dostyk Hotel?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Does The Dostyk Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 4480 per room applies.

Where is The Dostyk Hotel located?

Located in Medeu District, this luxury hotel is within 1 mi (2 km) of Almaty Opera House, National Museum of Kazakhstan and Zenkov Cathedral. Almaty Central Stadium and Almaty Zoo are also within 3 mi (5 km). Almaly is 14 minutes by foot.

The Dostyk Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 115 reviews" "
Rating 8 - Good. 43 out of 115 reviews" "
Rating 6 - Okay. 6 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhanat

Stayed 8 nights in May 2024

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024

10/10 Excellent

Marek, Lugano

Stayed 1 night in Apr 2024

10/10 Excellent

Konstantin, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yan

Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ok
Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Stayed 6 nights in Sep 2023

6/10 Okay

Bachaar

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trinidad, Quezon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Stayed 8 nights in Feb 2023

6/10 Okay

Magdalena Ewa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of everything

10/10 Excellent

Shadman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Stayed 4 nights in Aug 2022

10/10 Excellent

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars deserved.
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
Stayed 14 nights in Dec 2020

10/10 Excellent

Michiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open. Hotel is in a wealthy part of the city’s very close to restaurants and cafes. We had a great stay. Staff was very helpful and friendly. We will stay here again
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2019