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" excellent customer service "

"Our stay was wonderful. Well worth the trek up the mountain!"

"Everything was as expected"

"The stay was great"

"Lovely hotel on the banks of the beautiful River Rhine. Set in the idyllic old town of Königswinter, the hotel had everything we wanted for a pleasant stay! The service was outstanding and the staff could not have been more helpful. "

"This is my goto for stays in Koblenz. Yea, its like a 20 min drive...but it is worth it! The rooms have been upgraded since the last time I was here. They look great. The breakfast buffet is just as I remember it...legendary. The surroundings are serene. Leave your window open and fall asleep to the babbling brook. Never hit the spa yet, but it looks comprehensive. Maybe next time! "

"Good facilities - gym, pool and sauna. Clean and comfortable room. Food - good. Shame parking was not included in price as no other options available."

"We arrived late evening, however a staff member was still on site, she was very pleasant and extremely helpful, made us feel “at home”. The castle has been kept very authentic and would be exactly what someone would want to experience in a castle built in 1283, absolutely amazing place. Would recommend anyone to stay. However a couple things we noticed, after dark there are little to no light sources past the main entrance, the grounds where very dark and interior stairways, making navigation of the stairs up to the guest rooms a bit freaky and difficult. Another recommendation would be to have portable fans available for use inside the guest rooms. "

"Had an amazing stay in the end we extended our stay twice and the gentleman on the front desk with the cap on was amazing and extremely helpful "