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"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"I was impressed with this hotel and would recommend it. The single room was well appointed and comfortable. The staff were friendly and helpful. The breakfast (included in the price) was excellent with wide spread of choices. Help yourself. After a long flight to Berlin the hotel an hour north was an ideal stopping place."

"Nice pool area. We had it to ourselves."

"sehr nettes Personal, bei gutem Frühstück mit Blick auf den See wunderschön gelegen"

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"Nice hotel with soul and good service, but.. - The wifi often loose internet connection. - According to the website it should have a sauna and full service spa, but it has neither "