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Hotel Neutraal

2.0 star property
Hotel with a 24-hour front desk, a short walk to Dam Square

Photo gallery for Hotel Neutraal

Exterior
Exterior
Exterior
Interior
Room
In the heart of Amsterdam, Hotel Neutraal offers a convenient base to explore. With satellite channels on 20-inch TVs and daily housekeeping, you can relax after a day of discovering Royal Palace and the city’s vibrant culture.

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AU$193
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Room

Standard Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room

Room

Twin Room

Highlights

Heating
TV
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

Restaurant

ibis Amsterdam Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 1,696 reviews
The price is AU$208
includes taxes & fees
23 Feb - 24 Feb
ibis Amsterdam Centre
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About the area

Map
Damrak 8, Amsterdam, 1012LG

What's nearby

  • Dam Square - 8 min walk
  • Amsterdam Museum - 12 min walk
  • Anne Frank House - 15 min walk
  • Leidseplein - 7 min drive
  • Van Gogh Museum - 7 min drive

Getting around

  • Amsterdam Central Station - 3 min walk
  • Amsterdam Central Metro Station - 4 min walk
  • Schiphol Airport (AMS) - 28 min drive

Restaurants

  • ‪PANCAKES Amsterdam - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vic's Bar - ‬2 min walk
  • ‪Park Plaza Brasserie - ‬1 min walk
  • ‪Prix d'Ami Poolhal Café - ‬1 min walk

About this property

Hotel Neutraal

Hotel near Dam Square
Close to Amsterdam Museum and Anne Frank House, Hotel Neutraal has plenty to offer.
You'll also enjoy the following perks during your stay:
  • Luggage storage, a front desk safe and a TV in reception
  • A vending machine and a 24-hour front desk
Extra amenities include:
  • 20-inch TVs with satellite channels
  • Heating, daily housekeeping and phones

Languages

Arabic, Dutch, English, German, Hungarian, Polish, Romanian, Serbian, Slovak, Spanish

Property amenities

Parking and transport

  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shared bathroom (in-room sink)
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the first night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Neutraal
Hotel Neutraal Amsterdam
Neutraal
Neutraal Amsterdam
Neutraal Hotel Amsterdam
Hotel Neutraal Hotel
Hotel Neutraal Amsterdam
Hotel Neutraal Hotel Amsterdam

Frequently asked questions

Is Hotel Neutraal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Neutraal?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Neutraal on 23 Feb 2025 start from AU$172.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Neutraal?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Neutraal?

Checkout is at 11:00 AM.

Where is Hotel Neutraal located?

Located in Amsterdam City Centre, this hotel is within a 10-minute walk of Berlage Stock Exchange and Dam Square. Anne Frank House and The 9 Streets are also within 15 minutes. Amsterdam Central Metro Station and Amsterdam Central Station are within a 5-minute walk.

Hotel Neutraal Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 73 reviews
Rating 8 - Good. 10 out of 73 reviews
Rating 6 - Okay. 22 out of 73 reviews
Rating 4 - Poor. 14 out of 73 reviews
Rating 2 - Terrible. 23 out of 73 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place would recommend
Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast. SAD!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Stayed 3 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Ideal Location
Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
Stayed 2 nights in Oct 2018

6/10 Okay

Terry

Disliked: Cleanliness, room comfort
Great location, better than hostel but expensive.
Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Stayed 2 nights in Oct 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything goog. The power went out and front desk did not know because they still had power
Stayed 2 nights in Sep 2018

2/10 Terrible

Bizzy, NY

Disliked: Staff & service, property conditions & facilities
The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Stayed 1 night in Sep 2018

6/10 Okay

Clive

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
hotel for doing it hard
Small room with no A/C - toilet & bathroom comunial
Stayed 2 nights in Jul 2018

8/10 Good

Bheka

Liked: Cleanliness, staff & service, room comfort
A Positive for Hotel Neutraal
Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy. The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible & Dirty Hotel ( only Location )
No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Stayed 3 nights in Jan 2018

6/10 Okay

lynn, richmond hill Ontario canada

Good located hotel
Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
Stayed 2 nights in Nov 2017

2/10 Terrible

Becca, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Stayed 1 night in Nov 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the money
The hotel is very run down. But was clean and in an excellent location. Checking in staff weren't the friendliest but the staff in the morning were lovely. Next time, I will probably save money and stay in a hostel instead.
Stayed 1 night in Sep 2017

6/10 Okay

edgar

Disliked: Property conditions & facilities
Neutral
No lift, so expect to climb stairs Place has seen its better days it's more like a single room hostel
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't complain since it was such a convienient location. We only stayed a night and didn't have any bother at all
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Hotel very close Amsterdam City center
It is budget hotel. The personnel were very friendly. The room was clean and quiet. The bed were comfortable. There was a lot of cruise facility nearby the hotel.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shody place
Amsterdam is always nice but Hotel Neutraal is awful. everything about that hotel was wrong except the location
Stayed 1 night in Jul 2017

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Apr 2017

6/10 Okay

Ma. Felina

A Good Bargain
For a price you have to pay, and with a good and free breakfast, the hotel is ok considering that you are in Amsterdam. Its location is its best asset.

10/10 Excellent

bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good breakfast. very close to Amsterdam Central Station. Recommended. Will come back again !

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good One night stopover
Was a good stay. Good wifi. Some maintenance is required. Bit noisy from outside and birds on the rood. But all in all very good.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities