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The Highlander

3.0 star property
Art Deco Amsterdam hotel in Amsterdam City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Highlander

Double Room, 1 King Bed
View from property
View from property
Property amenity
Lake

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AU$270
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Renovated in 2019
Down duvet
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Property entrance

Monet Garden Hotel Amsterdam

Free WiFi
Air conditioning
Gym
Breakfast available
9.6 out of 10, Exceptional, (1391)
The price is AU$188
includes taxes & fees
19 Jan - 20 Jan 2025
Monet Garden Hotel Amsterdam

About the area

Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG

What's nearby

  • Dam Square - 5 min walk
  • Anne Frank House - 9 min walk
  • Leidseplein - 4 min drive
  • Rijksmuseum - 4 min drive
  • Van Gogh Museum - 5 min drive

Getting around

  • Nieuwezijds Kolk Stop - 1 min walk
  • Amsterdam Central Station - 9 min walk
  • Schiphol Airport (AMS) - 24 min drive

Restaurants

  • ‪La Zoccola del Pacioccone - ‬2 min walk
  • ‪INK Hotel Amsterdam - MGallery Collection - ‬1 min walk
  • ‪Greenwoods - ‬2 min walk
  • ‪Tales & Spirits - ‬1 min walk
  • ‪Pressroom - ‬1 min walk

About this property

The Highlander

Eco-certified hotel revitalised in 2019 and located near Dam Square
Located close to Madame Tussauds and Anne Frank House, The Highlander provides a shopping centre on-site, a coffee shop/cafe and a bar. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception, tour/ticket information and a front desk safe
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, children's books and art supplies
  • Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Mini fridges, tablet computers and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Italian, Macedonian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Highchair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

Frequently asked questions

Is The Highlander pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Highlander?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at The Highlander on 26 Dec 2024 start from AU$241.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Highlander?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Highlander?

Checkout is at 11 AM. Late checkout is available for EUR 50.00 (subject to availability).

Does The Highlander provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is The Highlander located?

Located in Amsterdam City Centre, this eco-certified hotel is within a 10-minute walk of Dam Square, Madame Tussauds and Anne Frank House. Leidseplein and Rijksmuseum are also within 2 mi (3 km). Nieuwezijds Kolk Stop is only a 2-minute walk and Dam Stop is 5 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 339 reviews" "
Rating 8 - Good. 92 out of 339 reviews" "
Rating 6 - Okay. 20 out of 339 reviews" "
Rating 4 - Poor. 4 out of 339 reviews" "
Rating 2 - Terrible. 10 out of 339 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vivienne, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highlander is a perfect hotel for exploring Amsterdam. The tram is about a couple of minutes walking from the hotel. Amsterdam Centraal Station is about 13 minutes waling and only 5 minutes via tram from the hotel. Anne Frank House is about 10 minutes walking also. The hotel offers breakfast buffet, is very clean and the staff are genuinely hospitable. There are many options for shopping and a variety of restaurants to choose from close to and around the hotel. The only thing is that the hotel lobby is accessible by going down a short flight of stairs, which may be inconvenient for those who are handicapped or have a lot of luggages. Other than that, the hotel is awesome!
Stayed 2 nights in Dec 2024

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast, the staff and the area
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. Absolutely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and multiple restaurants and sights.
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and great location. Rooms pretty tiny and decorated a bit dark but covered the badics
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, staff very polite and helpful also kept our bags safe on day of checkout
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Truly a special place in the heart of it all, a cozy and charming space that made the stay so worthwhile.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim

Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet room
Stayed 2 nights in Nov 2024

10/10 Excellent

Uwayemwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful and well located hotel. We had a layover in Amsterdam and spent the night here. Walked everywhere while we were here. Check in process was quick aMs smooth. The staff provided restaurant recommendations and were very pleasant throughout our stay. Triple room was spacious with upgraded amenities. When we return to Amsterdam for a full trip, we will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff defo recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel in a great location. The staff were friendly and welcoming, and the hotel is walkable to everything. We had our son, under 1 years old, with us and a cot was available for him. Our family will stay here again when visiting Amsterdam next.
Stayed 3 nights in Oct 2024

8/10 Good

Stuart

Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within close proximity to most of the popular sites in Amsterdam.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The property was nice and very centrally located, but the rooms were 'minimalist' meaning that there were very few surfaces to put stuff. No bedside tables, no bathroom (sink in the bedroom, separate toilet stall, shower around a corner). It was hard to settle in without ways to unpack. But the staff was nice. It's a very noisy location, but we slept fine anyway.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel. Just a bit cheap to raise expectations saying everything in the mini bar was free but then to find out there was one bottle of water for each of us, two mini bottles of soda pop, one small bag of mini Doritos and one Halloween, snack size snickers bar. For such a fancy hotel, that looked cheap. Sounds small but put a downer on the experience for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at The Highlander. Rooms were clean, nice and convenient. Breakfast was excellent as well. I would definitely come back again next time I visit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and team Thanks you
Stayed 3 nights in Sep 2024

6/10 Okay

Deidra

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I do want to start by highlighting the staff as they were friendly and helpful. To be honest, this hotel was not worth the price I paid. In terms of location, the hotel was walking distance to most places which was very convenient. The issues I had revolved around cleanliness and the room. The shower is weirdly designed so when you take a hot shower the humidity circulates the room. It was unbearable to get ready at times as it was extremely hot. We then realized the vent above our shower was not working - we asked the hotel to send someone to fix it which they did. After fixing the vent, we asked to have our room clean specifically the shower as the repair man was stepping in our shower with his shoes as well as fallen debris from the ceiling when he repaired the vent. The hotel assured us that the cleaning staff would ensure a clean shower upon our return. A few hours later, we returned to the room to refresh for the evening and of course, the shower had no been clean, all of our empty bottles were still in the room, and the bed was made in a very rushed manner. Granted, I was upset but had no time to wait for someone to clean it. The next morning we went to breakfast and were gone for a few hours, we returned to our room in the afternoon and it still had not been cleaned. I called the reception to ensure we would have our room cleaned as well as removing the days old garbage and bottles. At last on our second to last day - they finally cleaned but the shower was not.
Stayed 5 nights in Sep 2024