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Hotel Andorra Palace

3.0 star property
Family-friendly hotel with full-service spa and health club

Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, pool loungers
Sundeck
Standard Double Room
Restaurant
Daily continental breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
The current price is AU$114
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
Satellite channels
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed
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About the area

Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.2 km
  • Andorra Massage - 5 min walk - 0.4 km
  • Placa del Poble - 6 min walk - 0.6 km
  • Casa de la Vall - 8 min walk - 0.7 km
  • Caldea Spa - 12 min walk - 1.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 49 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪L'Orri - ‬8 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Hotel Andorra Palace

Family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Hotel Andorra Palace provides a rooftop terrace, a coffee shop/cafe and a playground. Treat yourself to a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • A lift, multilingual staff and a 24-hour front desk
  • A computer station, concierge services and meeting rooms
Room features
All 59 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 25-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Catalan, English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 1:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool is closed seasonally each year from April 22 until April 25.

How much does it cost to stay at Hotel Andorra Palace?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Andorra Palace on 3 Sept 2025 start from AU$108.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self-parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Andorra Palace?

Checkout is at noon.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Illa Carlemany Shopping Center and Parc Central are also within 10 minutes.

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Hotel Andorra Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 332 reviews
Rating 8 - Good. 120 out of 332 reviews
Rating 6 - Okay. 46 out of 332 reviews
Rating 4 - Poor. 15 out of 332 reviews
Rating 2 - Terrible. 8 out of 332 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Amenities
Great location and facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff. A bit older accommodations.
Stayed 1 night in Apr 2025

8/10 Good

hissan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
Stayed 4 nights in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and excellent location. Spa is good and staff helpful.
Stayed 2 nights in Jul 2022

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Stayed 4 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely old hotel without any comfort

The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A good value choice.

As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Stayed 6 nights in Sep 2022

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
Stayed 2 nights in Sep 2022

6/10 Okay

Elisabeth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too much noise

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegada el personal de recepción sumamente amable y explicó todo de forma muy clara , se habla perfectamente , español , catalán , francés e inglés Hay un restaurante Japonés justo en la entrada del hotel que es delicioso , de buen precio y muy buen servicio , muy recomendable En general creo que están en la mejor ubicación , da la sensación de que todo está cerca y sencillo de llegar caminando a todos lados
Stayed 2 nights in Jul 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy buenas, un gran desayuno y la zona spa muy recomendable. Centrico.
Stayed 1 night in Jul 2025

8/10 Good

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
En un buen sitio, buena atención y muy buen desayuno
Stayed 3 nights in Jun 2025

6/10 Okay

Francisco

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025