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SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property
Hotel with free parking, a short walk to Walking Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Outdoor pool
Exterior
Superior Room, 1 Queen Bed, Non Smoking (Shower Only)
Reception
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • Room service
The price is AU$105
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
8-3 Surla St, Angeles City, 2009

What's nearby

  • Casino Filipino - 6 min walk - 0.5 km
  • Walking Street - 6 min walk - 0.5 km
  • Bayanihan Park - 9 min walk - 0.8 km
  • SM City Clark - 12 min walk - 1.0 km
  • Nepo Mall - 4 min drive - 3.8 km

Getting around

  • Angeles City (CRK-Clark Intl.) - 21 min drive

Restaurants

  • ‪Donald Paul Apartelle - ‬1 min walk
  • ‪Tequila Reef Cantina - ‬4 min walk
  • ‪Fortune Hong Kong Seafood Restaurant - ‬4 min walk
  • ‪SSC Shawarma Center - ‬6 min walk
  • ‪88th Street - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotel near Walking Street
Near SM City Clark, SureStay Plus Hotel by Best Western AC LUXE Angeles City provides a coffee shop/cafe, an outdoor entertainment area and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a restaurant.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and outdoor furniture
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PHP 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately PHP 300 for adults and from PHP 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western AC LUXE Angeles City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western AC LUXE Angeles City on 4 Dec 2024 start from AU$103.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western AC LUXE Angeles City pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Checkout is at noon.

Where is SureStay Plus Hotel by Best Western AC LUXE Angeles City located?

Located in Balibago, this hotel is within a 10-minute walk of Casino Filipino and Walking Street. Clark Freeport Zone and SM City Clark are also within 15 minutes.

SureStay Plus Hotel by Best Western AC LUXE Angeles City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 110 reviews" "
Rating 8 - Good. 36 out of 110 reviews" "
Rating 6 - Okay. 12 out of 110 reviews" "
Rating 4 - Poor. 2 out of 110 reviews" "
Rating 2 - Terrible. 4 out of 110 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tyrone, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

8/10 Good

Tyrone, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient close by.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

10/10 Excellent

Gino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Angeles
Clean hotel. Good location to walking street and food.
Stayed 5 nights in Jun 2024

6/10 Okay

James, Converse

Liked: Cleanliness, staff & service
The place is nice for a short trip.
Stayed 2 nights in May 2024

8/10 Good

Micheal

Stayed 8 nights in May 2024

10/10 Excellent

Benedicta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 4 nights in Apr 2024

4/10 Poor

Bruce

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Be very wary here. Great staff, lots of problems
The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Oliver

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Estela

Stayed 4 nights in Nov 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stayed 3 nights in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one.
Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

jamarquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Stayed 17 nights in Aug 2023

8/10 Good

Vellie

Liked: Cleanliness, staff & service, amenities
It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.
Stayed 3 nights in Aug 2023

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Stayed 7 nights in Aug 2023

10/10 Excellent

Micaela

Liked: Cleanliness
Comfy beds!
Stayed 3 nights in May 2023

8/10 Good

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area. Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.
Stayed 11 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.
Stayed 2 nights in May 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained. Would highly recommend SureStay.
Stayed 10 nights in Feb 2023

2/10 Terrible

Manoj

Disliked: Staff & service
Stayed 8 nights in Feb 2023

10/10 Excellent

Harold

Stayed 1 night in Feb 2023