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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Outdoor pool, open 9 AM to 11:00 PM, pool umbrellas, pool loungers
Game room
32-inch Smart TV with satellite channels, TV
Property grounds
Property grounds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$125
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Suite, Terrace

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, Terrace

Highlights

Garden
Deck/patio
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180

What's nearby

  • Schoenstatt Sanctuary - 17 min drive - 15.1 km
  • Plaza Santa Maria Bullring - 17 min drive - 17.2 km
  • Plaza Galerias Shopping Center - 18 min drive - 17.4 km
  • Aqueduct of Santiago de Querétaro - 20 min drive - 21.0 km
  • Querétaro Convention Center - 23 min drive - 23.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 48 min drive

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪Subway - ‬10 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel near Schoenstatt Sanctuary
At Hotel Ex-Hacienda La Pitaya Queretaro, you can look forward to a poolside bar, a terrace and a garden. Indulge in a body wrap, a body scrub and hydrotherapy at the on-site spa. The on-site Mexican cuisine restaurant, Restaurante Bar La Troje, offers lunch and dinner. Enjoy the gym, as well as activities such as hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and an outdoor entertainment area.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and access to a nearby health club
  • A lift, outdoor furniture and a billiards/pool table
Room features
All guest rooms at Hotel Ex-Hacienda La Pitaya Queretaro offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bar La Troje

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (39 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Pool access available from 9 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Frequently asked questions

Does Hotel Ex-Hacienda La Pitaya Queretaro have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 11:00 PM.

How much does it cost to stay at Hotel Ex-Hacienda La Pitaya Queretaro?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Ex-Hacienda La Pitaya Queretaro on 26 Nov 2024 start from AU$124.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ex-Hacienda La Pitaya Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ex-Hacienda La Pitaya Queretaro?

Self-parking is free at this property.

What time is check-in at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ex-Hacienda La Pitaya Queretaro?

Checkout is at 1 PM.

Does Hotel Ex-Hacienda La Pitaya Queretaro provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ex-Hacienda La Pitaya Queretaro located?

Situated in Apaseo el Grande, this spa hotel is 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. Aqueduct of Santiago de Querétaro and Plaza de Armas are also within 16 mi (25 km).

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 114 reviews" "
Rating 8 - Good. 28 out of 114 reviews" "
Rating 6 - Okay. 20 out of 114 reviews" "
Rating 4 - Poor. 14 out of 114 reviews" "
Rating 2 - Terrible. 9 out of 114 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge Alberto

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Pedro Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un rato en familia y/o con amistades, con una buena relación precio/valor
Stayed 1 night in Sep 2024

4/10 Poor

Julieta

Travelled with family and small children
Las habitaciones son muy malas, las camas son tan viejas que no descansas, amaneces adolorido.
Stayed 1 night in Oct 2024

8/10 Good

ma. elena

Liked: Cleanliness, staff & service, amenities
La habitación no me gusto en el lavabo estaba tapado y olía mucho a humedad abajo de el lavabo, no tenía teléfono para hablar a recepción y trajeran servicio a la habitación
Stayed 2 nights in Sep 2024

8/10 Good

Gildardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es un belleza ,la alberca Deliciosa muy limpia el comedor hermoso el SPA de muy buena calidad , la comida buena , pero para comer no pidas pan porque te dan unos cuantos pedazos por 60 pesos , que no manchen
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables el personal muy atentos los dueños si lo recomiendo todo muy bien gracias
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Angel Dominguez

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Aug 2024

4/10 Poor

Fátima Viridiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Narciso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaiy bonito el lugar
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésimo no lo recomiendo
Les falta mucho mantenimiento y limpieza al hotel la alberca sucia el restaurante sucio,olia feo y caro , habiataciones masomensos , ruido excesivo toda la noche porque hacen fiestas en sus salones y no dejan dormir, a los jardines les hace falta que los corten , demasiados zancudos..Publicidad engañosa no te especifican que no puedes usar el spa de agua termal ,es con costo extra (carisisisismo mas caro que el hospedaje y esta horrible y descuidado ) pésimo todo estoy muy decepciónada
Stayed 1 night in Aug 2024

4/10 Poor

sergio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Evento privados con mucho ruido y muy tarde su ter
Stayed 1 night in Jul 2024

6/10 Okay

GF

Travelled with group
Disliked: Staff & service, property conditions & facilities
No hay internet No sirve el aire No me dieron la habitación que reservé
Stayed 1 night in Jul 2024

10/10 Excellent

Sara Iveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Atencion es buena, las habitaciones están muy lindas pero el tema del Spa hay poca atención y las regaderas están en al estado y sucias… y el baño turco no servía. De todo lo demás normal y bonito. Los meseros muy amables y la comida muy rica.
Stayed 2 nights in Jun 2024

8/10 Good

María Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El camino hacia el hotel esta muy descuidado
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar un fin de semana
Stayed 1 night in May 2024

2/10 Terrible

Valeria

Travelled with group
Disliked: Staff & service, property conditions & facilities
Pésima experiencia, reserve con mucha anticipación mi estancia para no tener ningún tipo de problema, y al llegar al hotel me dicen que no tienen mi habitación por que el hotel vendio todo para el evento que estaba en ese momento, el hotel no fue para hacerse responsable en ni gun momento de mi estancia me dijeron que hubo un error y no debio haberse vendido, les dije que ese no habia sido mi error si no de ellos, y lo unico que hicieron fue sugerirme un hotel cercano sin importar que yo no queria alojarme en ningun otro hotel, sin importar que habia llegado con los otros huespedes y nuestras maletas yabestaban ahi, nadie nos ayudo, los de recepción mal sin saber dar una solución adecuada a la situación todo por haber sobrevendido habitaciones ppr el evento, decepcionada, viaje esperando tener un lugar donde quedarme y al final me quede sin lugar y tuve que buscar a la mera hora y nisiquiera sin haber tenidonuna disculpa, ni monetaria ni personal
Stayed 1 night in May 2024