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Palace Città

Find serenity in this urban retreat with soothing spa treatments and relaxing moments by the pool.

Photo gallery for Palace Città

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Reception
Sauna, hot tub, body treatments, mud baths, hot stone massages
Sauna, hot tub, body treatments, mud baths, hot stone massages

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Laundry
  • Pool

Room options

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About the area

Map
Viale Roma 10, Arco, 38062

What's nearby

  • Arboretum of Arco - 12 min walk
  • Arco Castle - 16 min walk
  • Old Ponale Road Path - 6 min drive
  • Fiera di Riva del Garda - 8 min drive
  • La Rocca - 9 min drive

Getting around

  • Mori Station - 27 min drive
  • Valerio Catullo Airport (VRN) - 72 min drive

Restaurants

  • ‪Caffè Trentino - ‬6 min walk
  • ‪Pizzeria Ristorante Pace - ‬7 min walk
  • ‪Al Fiume - ‬13 min walk
  • ‪Ai Conti - ‬6 min walk
  • ‪Bar Buongusto - ‬9 min walk

About this property

Palace Città

Hotel in the city centre
Free continental breakfast, a rooftop terrace and a garden are just a few of the amenities provided at Palace Città. Indulge in a manicure/pedicure, a body treatment and a massage at Dietarco, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free extended parking
  • A lift, tour/ticket information and free newspapers
  • Luggage storage, smoke-free property and a computer station
Room features
All 81 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Città
Palace Citta Arco
Palace Città Arco
Palace Hotel Città
Palace Hotel Città Arco
Palace Città Arco
Palace Città Hotel
Palace Hotel Città
Palace Città Hotel Arco

Frequently asked questions

Does Palace Città have a pool?

Yes, this property has an outdoor pool.

How much is parking at Palace Città?

Extended parking is free at this property; nearby parking is also free.

What time is check-in at Palace Città?

Check-in begins at 2 PM.

What time is check-out at Palace Città?

Checkout is at 10 AM.

Where is Palace Città located?

Located in the heart of Arco, this spa hotel is within a 15-minute walk of Arco Christmas Market and Arboretum of Arco. Arco Castle and Church of Saint Apollinare are also within 1 mile (2 km).

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Palace Città Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 10 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

tb

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Schade
Leider werden Wünsche nach einem ruhigen Zimmer nicht berücksichtigt, bzw. weiss wohl das Personal nicht, wie es dort nachts zugeht. Wir haben ein Zimmer direkt über der Küche bekommen, dort, wo das Personal beim Rauchen steht, dort, wo der Parkplatz ist, und wo die Glascontainer sind, außerdem noch neben dem Aufzug. Wir wissen jetzt, dass das Personal das Altglas nach Feierabend, ca. 0.20 Uhr im Container entsorgt, und wir wissen, dass die Müllabfuhr sehr früh morgens kommt. Zum Zimmer: Hygienebeutel werden wohl grundsätzlich nicht aufgefüllt. Bademantel und Badeschlappen gabs nur auf Nachfrage. Geputzt wird nur oberflächlich, die Betten wurden sehr lange nicht mehr zur Seite gerückt, außerdem war ein sehr modriger Geruch im Zimmer.
Stayed 3 nights in May 2018

8/10 Good

Richard

Great location & views
Stayed two nights Dinner Bad & Breakfast whilst touring the area. Great location close to the old part of town with its maze of old cobbled streets. Good sized room with balcony, clean and comfortable bed. Staff friendly, food to a good standard, outside pool & off road parking. Would recomend
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
zentrale Lage, Parkplatz
Abendessen immer 3 Gänge, Zuviel! Nicht typisch italienisch
Stayed 13 nights in Apr 2018

8/10 Good

Pasquale

Hotel in posizione ottima.
Hotel in posizione ottima, a due passi dal centro storico, con tutti i servizi a portata di mano.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Paolo

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Für eine Nacht in Ordnung; länger nicht zu empf.
Das Frühstück war eher so lala; jeden Tag die selbe Auswahl und die Qualität eher unterste Kategorie. Für ein Hotel mit dieser Sternenanzahl sollte es zumindest vernünftigen Kaffee geben und nicht einfach ein Löslicher aus dem Automaten. Cappuccino war ebenfalls aus dem Automaten (Gemisch aus Milchpulver und Löslichen => einfach grauenvoll und das in Italien!) Die Säfte waren ebenfalls eine Pulvermischung und überhaupt nicht genießbar.
This review was submitted before 2018 and has not been verified.

8/10 Good

riccardo, verona

Buon hotel vicino al centro con comodo parcheggio
Mi sono trovato bene .hotel in rinnovamento con camere confortevoli e ben riscaldate. Colazione ottima.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

sehr zentral und Verkehrsgünstig
das Hotel liegt direkt hinter dem Busbahnhof und ist absolut ruhig. Alles ist fußläufig erreichbar. Sehr nettes Personal und für italienische Verhältnisse ein riesiges Frühstücksbuffet mit guter Auswahl. Alles sehr zu empfehlen. Zimmer sehr sauber, ordentlich, und schön. Habe mich sehr wohl gefühlt.
This review was submitted before 2018 and has not been verified.

8/10 Good

Rony

עיסקה משתלמת ביותר
מלון שקט במרכז העיר עם חניה לרכב למי שצריך. שרות ספא בחינם לדיירי המלון, חובה לנצל
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Super Service. Nettes Team. Ruhige Lage. Zum entspannen perfekt.
This review was submitted before 2018 and has not been verified.

8/10 Good

Andrew

Great location, friendly staff, rooms a bit shabby
The hotel was in a great location right next to down town. The staff was friendly and very helpful. The breakfast was good but nothing that special. The room was a bit shabby for a 4-star hotel: the TV was small and only had a few Italian Channels, the bed was the dreaded Euro two single beds pushed together where one of us would inevitably fall into the crack at night. Stylistically the rooms could really use an update. The pool was nice but closed at 1900 every evening. If you plan to use the Spa be sure to make advance reservations as everything was booked when we wanted to go. But Arco is a great town if you are into biking and climbing. We could have stayed there another month and not been bored. The Lake is only a 20 min bike ride away and Arco is a much less touristy place than the towns you will find on the lake.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Hotel im Zentrum von Arco
Verlängertes Wochenende im Hotel mit Kleinkind. Hotel war in Ordnung, aber nicht besonders originell. Alle waren sehr bemüht uns einen angenehmen Aufenthalt zu ermöglichen. Da unser Kind eher normal zwischen 19 und 20 Uhr schläft war das Hotel vielleicht nicht die richtig Wahl. Am Pool gabe es diverse Male Livemusik, die unerträglich laut in den Zimmern widerhallte. Für Kinder die das genießen konnten sicherlich schön, für uns nicht geeignet. Mit geschlossenen Fenstern war der Nachteil, dass es schnell warm wurde und in der ersten Nacht zumindest die Klimaanlage nicht funktionierte. Aber dies war offenbar ein größeres Problem und wurde vom Hotel am nächsten Tag sofort behoben. Durch eine Änderung der Verkehrsregeln führt nun eine größere Verkehrsmenge am Hotel vorbei, welches sich am Abend als ungünstig erweist. Aber der Verkehr ist maximal bis 23 Uhr wesentlich und dann de facto nicht mehr existent.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Kurzaufenthalt
Nur 1 Übernachtung im Rahmen von Transalp. Lage dafür perfekt. Pool und Ausstattung gut.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

alex, København

Et skønt hotel i Arco, god mad, dejlig pool område, reception og bar/cafe fungere optimalt..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Tolles Hotel in sehr guter Lage
Wir haben den Aufenthalt genossen, sehr gutes Frühstückbuffet, sehr nette Mitarbeiter sowohl am Empfang als auch beim Service. Das Hotel liegt ideal, ein Parkplatz steht zur Verfügung, man kann das Zentrum zu Fuß schnell erreichen und die Rezeption ist immer besetzt. Somit können wir dieses Hotel uneingeschränkt weiter empfehlen - vor allem auch die Aussicht vom Balkon.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Posizione ottimale per chi vuole vedere più posti
Abbiamo passato due notti in questo Hotel, abbiamo visto i mercatini di Arco, di Trento, di Rovereto e di Innsbruck. Quindi per chi vuole vedere più posti ed ha voglia di girare, questo Hotel è in un'ottima posizione. Da non trascurare il rapporto qualità/prezzo. Pienamente soddisfatti.
This review was submitted before 2018 and has not been verified.

8/10 Good

David, Yorkshire

Liked: Property conditions & facilities
Good location but outside is looking tired
Stayed 2 nights B&B early Sept 2011. Outside looking tired and spa pool had mould in the bottom.24 hour Reception was helpful and would rate very good. The lobby had a free use PC and WiFi. Our room was on the first floor and were were able to get WiFi in the room. The room had a balcony and had been refurbished quite recently. It was excellent apart from the burnt wall-lamp shade. Shower good, plenty of wardrobe space. The ground floor Restaurant looked fantastic and an English client said the food was good, certainly the menu looked impressive. The basement breakfast room was a bit depressing - set up for the German tourist groups to eat en masse. There was a good range of breakfast pastries and the usual continental breakfast items but they were of poor quality compared with other places that we stayed.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
4-Sternehotel... aber wann?
Das Hotel hat die 4 Sterne nicht verdient und ist in den 70/80-ern stecken geblieben. Der zum Kaffee servierte Frühstück ist keines Italieners würdig... Der Preis von rund 79 Euro ist für das Zimmer auch angesichts der nicht gerade zentralen Lage nicht gerechtfertigt.