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"I booked here for a week but left after one night. It was full of bugs and there was blood on my sheets. It resembles an American motel where a serial killer would take people to kill them. Genuinely the worst place I’ve ever stayed. Disgusting!"

"Broken down car in the car park is only vehicle there. Doors open but no staff. Have to go several hundred metres to ibis budget to register. Poorly maintained and unsafe feeling area not helped by signs pointing out that the car park is not secured "

"I booked this particular hotel because it was advertised that French, English, and Spanish were spoken. Not a word of English was spoken by any of the staff. "

"very nice hotel and location. rooms a little small if more than 2 people. very clean and comfortable. "

"Top hotel in the heart of Agen. Very well located. Perfect service and we even hired bikes to discover the city. We will be back!"

"CONVENIENT"

"Staff very friendly and helpful. Breakfast was adequate. Rooms slightly on the small side, but overall a good experience"

"It was very good. Only thing the restaurant was closed which was disappointing as not many restaurants in barbaste. "

"A wonderful remote setting in a beautiful building. The small village itself has a couple of restaurants and ice cream shops for a nice slow stroll. The hotel had incredibly friendly and helpful staff who were always willing to help. Especially when my limited French ran out and we were able to switch to English too. The room was very warm with no air conditioning. I would recommend mosquito spray if going in the summer months as they were quite prevalent in the area. Unfortunately there...

"Old skool decor but clean and 5 star"

"The property, pool and courtyard has been allowed to fall into disrepair. The pooo had mild all over the floor and the court yard around the pool area was filthy. The maintenance crew, left their equipment lying around to trip over and the pre swim shower system adjacent to the pool was not operational. All in all, a large letdown. "

"Loverly place. "

"Lovely building and we had a really excellent dinner - the catering team was changing so they weren't on their new menu yet so what we had was effectively a one-off. Lots of attention from the chap who was taking over the running of the kitchen. We had an automatic email from the property saying we had pre-payed but when we checked out we were told we hadn't. That caused some confusion especially as the man at checkout kept referring to our Expedia booking - I know Hotels.com is part to Expedia...

"I stayed here because there was a pool. When I arrived about 8 or 9pm there was a self-check-in at the gate. I was not sent a code, but a friend who spoke French called and got it for me. It was not sent through Hotels.com or by email. Without calling I would have not been able to stay here at all and would have been far from Agen with no room. It is VERY FAR from Agen, not in Agen as listed on the hotels.com site. The pool was covered for the night and opened at 8am the next morning. ...