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Cleopatra Palace Hotel

4.0 star property
Family-friendly, beachfront resort near Playa de las Américas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Sports facility
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is AU$326
includes taxes & fees
3 Dec - 4 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Minibar
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Estadio Antonio Domínguez Alfonso - 8 min walk - 0.7 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 15 min walk - 1.3 km
  • Veronicas Strip - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 2.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Upscale family-friendly resort near Playa de las Américas
Close to Las Vistas Beach and Los Cristianos Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar and a terrace. Active travellers can enjoy cycling, Pilates and volleyball at this resort. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the gym; Cleopatra Palace Hotel also has shopping on-site, a playground and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, tennis courts and a round-trip airport shuttle (surcharge)
  • A beach club on-site, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff and location
Room features
All 431 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 3 Dec 2024 start from AU$325.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self-parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Checkout is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Nestled on the beach, this Arona resort is within a 10-minute walk of Arona Pyramid, Las Vistas Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ishbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience
Stayed 7 nights in Nov 2024

10/10 Excellent

Mandy, Kidlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The pool, breakfast & bar area provided a good choice of food & drink options The room we stayed in was large & very clean. Unfortunately, the room had a kettle, but lacked any tea or coffee cups. The tv reception was poor on ocassion. Our main issue, was the NOISE, situated close to the Hard Rock Cafe, the room should have sound proof windows!! We should have been told & received the option to move!!
Stayed 7 nights in Nov 2024

8/10 Good

Roberto, Panama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, en la recepción todo espectacular la atención del chico del lobby super amable, las piscinas los jacuzzis limpios, bastantes opciones para comer.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little run down in place but other than that it’s pretty good 👍
Stayed 7 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot think of one negative thing to say about this wonderful hotel. The location is perfect right on the beach, the pool area is beautiful, breakfast is excellent, all staff are so friendly and helpful, the pianist every morning at breakfast is lovely. It’s such a shame they are closed most of next year for refurbishment as we would have definitely booked again - and we never usually go back to a hotel so that shows what a wonderful place this is. We will definitely return once it reopens - we highly recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pauline

Stayed 1 night in Oct 2024

10/10 Excellent

lee

Stayed 5 nights in Sep 2024

10/10 Excellent

Magdalena, Tujunga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The hotel and hotel grounds are beautiful. We called the front desk for kettle and coffee cups since the room didn't have and both arrived in a timely manner. Very good food and bar options. Hotel is within walking distance from restaurants, bars and shopping. My only issue is the hotel website should include the fact that there is an extra charge for using the gym and the chaise lounges on the beach. These are usually included in the cost of hotel/room. Guests at hotel are able to use the pool and eat at restaurant with Mediterrean Hotel which is hotel nedt to Cleopatra. Overall, I would.highly recommend this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gail Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

Hilary

Stayed 7 nights in Aug 2024

10/10 Excellent

Trucly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean view room!
Stayed 10 nights in Aug 2024

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel. If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables. We loved our stay and will definitely come back next year.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was wonderful. The negative is we only had one night!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Aly

Stayed 2 nights in Jul 2024

4/10 Poor

Dean

Stayed 2 nights in Jul 2024

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

6/10 Okay

Ebrahim

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Stayed 2 nights in Jun 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff who love to help. A gorgeous breakfast buffet with all different styles of food.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024