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Four Points by Sheraton Asheville Downtown

3.0 star property
Asheville hotel in Downtown Asheville with fitness centre and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Reception
Breakfast served
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
The price is AU$166
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 2 Queen Beds

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds
City view from property

Downtown Inn and Suites

Pool
Breakfast included
Pet-friendly
Parking included
8.2 out of 10, Very good, (1184)
The price is AU$137
includes taxes & fees
15 Jan - 16 Jan
Downtown Inn and Suites
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About the area

Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk
  • Fired Up Creative Lounge Ashville - 9 min walk
  • Wicked Weed Brewing - 10 min walk
  • The Orange Peel - 11 min walk
  • University of North Carolina at Asheville - 3 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Old Europe - ‬5 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬3 min walk
  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Twisted Laurel - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel located in Downtown Asheville
At Four Points by Sheraton Asheville Downtown, you can look forward to dry cleaning/laundry services, a fireplace in reception and a gym. The on-site restaurant, Chop House, serves breakfast. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Swimming pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Concierge services, ATM/banking services and tour/ticket information
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and free weekday newspapers. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 45-inch TVs with premium channels
  • Recycling, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Four Points by Sheraton Asheville Downtown have a pool?

Yes, this property has a pool.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of 14 Jan 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on 3 Feb 2025 start from AU$166.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Asheville Downtown?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is steps away from Asheville Masonic Temple, Center for Craft, Creativity and Design and Thomas Wolfe Memorial. Asheville Gem Mine and Black Mountain College Museum are just steps away.

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter Jeffery

Travelled with family
Liked: Cleanliness, staff & service
Sketchy
Stayed 1 night in Jan 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Trisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Tamirate, silver spring

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , staff is excellent , especially after hurricane should support the area
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Our room had a bad stench from the heater. We didn’t run it and were able to deal with it.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness
There was a toilet plunger in a bag outside our room. The room was not cleaned as i found pens in the sofa seats. It smelled like someone smoked and then sprayed bleachto cover it up.
Stayed 1 night in Dec 2024

8/10 Good

Tammy, Annapolis

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Ralph, Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Visited a month after TS Helene came thru Asheville. I think the hotel is doing remarkably well for resolution it. I found it very convenient to downtown with plentiful parking. Hope to visit again when the situation has normalized in Asheville. Thank you for the hospitality!
Stayed 2 nights in Nov 2024

8/10 Good

roberta

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Stayed 1 night in Sep 2024

4/10 Poor

Courtney

Stayed 1 night in Oct 2024

4/10 Poor

Kassidy

Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence under pressure
We stayed at this hotel the week of the hurricane. The staff went above and beyond with what they had to work with when the lights and water went out. Under a very stressful situation they were extremely accommodating. The room was clean and neat and would stay here again. Jamie in the bar was fantastic.
Stayed 6 nights in Sep 2024

10/10 Excellent

shannon

Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. Bert convenient to downtown-Asheville. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Just a few blocks to walk to the main downtown area.
Stayed 3 nights in Sep 2024

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeanne, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Negative was there are not enough electrical sockets and room is dark. The positive is the rooms are spacious, beds comfortable and they allow dogs. The location is perfect for walking downtown. We have stayed there before and will again. The free coffee in the a.m. is good too and there is a restaurant right in the building.
Stayed 3 nights in Sep 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Shane

Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Charged me a pet fee for my support animal and wouldn't take it off. Tv was some sort of rigged situation.
Stayed 2 nights in Sep 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Wouldn't stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable stay in downtown Asheville with easy access to everything, rooms were clean and beds were comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024