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Renaissance Asheville Downtown Hotel

3.5 star property
Relax by the fireplace with helpful staff nearby or explore your creativity at this inspiring hotel.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Renaissance Asheville Downtown Hotel

View from property
Breakfast, lunch, dinner served; American cuisine
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lobby
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The price is AU$166
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Frette Italian bed sheets
Premium bedding
  • Sleeps 4
  • 1 King Bed

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Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Hotel Indigo Asheville Downtown, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, 1,000 reviews
The price is AU$181
includes taxes & fees
9 Feb - 10 Feb
Hotel Indigo Asheville Downtown, an IHG Hotel
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About the area

Map
31 Woodfin Street, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 10 min walk
  • The Orange Peel - 11 min walk
  • Grey Eagle - 2 min drive
  • University of North Carolina at Asheville - 3 min drive
  • Biltmore Estate - 13 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel near University of North Carolina at Asheville
Located close to Buncombe County Courthouse and Grey Eagle, Renaissance Asheville Downtown Hotel provides a terrace, shopping on-site and a garden. The on-site American cuisine restaurant, Writers Bistro, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A porter/bellboy, a lift and a front desk safe
  • A vending machine, ATM/banking services and outdoor furniture
  • Guest reviews say great things about the central location and helpful staff
Room features
All 278 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • 48-inch Smart TVs with Netflix, Hulu and premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (8,085 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 January 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Frequently asked questions

Is Renaissance Asheville Downtown Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Renaissance Asheville Downtown Hotel?

As of 26 Jan 2025, prices found for a 1-night stay for 2 adults at Renaissance Asheville Downtown Hotel on 16 Feb 2025 start from AU$166.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Renaissance Asheville Downtown Hotel?

Self-parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at Renaissance Asheville Downtown Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Renaissance Asheville Downtown Hotel?

Checkout is at 11 AM.

Where is Renaissance Asheville Downtown Hotel located?

Located in Downtown Asheville, this hotel is within 2 mi (3 km) of Buncombe County Courthouse, Grey Eagle and University of North Carolina at Asheville. Asheville Mall and Biltmore Estate are also within 6 mi (10 km).

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was great and so was the view overall it was great place to stay and everything is within walking distance. However when we went to use the bathtub to take a shower there sewage backed up that came spewing out all over the tub, thankfully we were given a new room with no questions asked. Great hotel overall.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is overdue for renovations. Pool and Spa not available. Staff was exceptional.
Stayed 2 nights in Dec 2024

2/10 Terrible

andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant is horrible for dinner, breakfast was decent. The bed we slept in was horrendous.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities
The coffee maker in room 1028 was disgusting and needs to be replaced. Otherwise our overall stay was fantastic and we will always stay at the Renaissance when we visit Asheville. The brunch was fantastic!
Stayed 2 nights in Dec 2024

8/10 Good

Whitney

Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the Renaissance periodically over the past 20 years. My husband and I were both struck by the property’s overall condition - particularly the guest rooms. We love the location but found ourselves looking for alternatives for our next stay. Asheville has been through a rough time, but the hotel guest rooms are in dire need of an upgrade.
Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really central location that’s walkable to restaurants and breweries! Hotel has great amenities!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert, Decatur

Stayed 3 nights in Jul 2024

2/10 Terrible

Zhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too old. Really need to be renovated. Waiting line at the front desk is way too long and most of the time there is no staff there at all. Really not up to the standard of a downtown Asheville hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Cincinnati

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was also great. Very convenient, clean and current.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Carrie, Lincolnton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Lots of amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff for the morning breakfast were all excellent!
Stayed 4 nights in Sep 2024

8/10 Good

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Betty Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Felt less than great
Good location. Pool was closed since May. No heads up provided or I would have gone elsewhere. Rooms were not adjoining or even next to each other. My room smelled like a wet mop. Adam from maintenance came up, agreed it smelled weird, but couldn't do anything about it. He was great, (not his fault). Hotel couldn't change our rooms to another floor or move me to a room on the same floor. Refrigerator was warm when we checked in. Had to crank it up. It should be cold when you check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Layne

Stayed 1 night in Aug 2024

10/10 Excellent

Robert D

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The property was nice, cleaned, and accessible (via walking) to downtown. The staff were pleasant. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!
Stayed 1 night in Aug 2024