The staff and the views save this place. The restaurant staff, the housekeeping, and the boat guys are very nice and helpful, always greet you with a friendly smile. The hotel needs repairs though. The jacuzzi malfunctions, and the SHOWER needs big improvement. Stayed at room 403, and the shower cannot give proper temperature water; either too hot that can hurt you, or too cold, which made the showet experience uncomfortable. Mosquito nets needs better renovation and please put mosquito nets or repellants in rooms, as mosquitos are not something the hotel can control, but can simply help the customer experience be better by working on these points. Again, the hotel staff is the best, the restaurant staff, the boat guys, expecially Ahmad, are top notch! Manager is also kind and helpful.
