Hotel New Akao

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

Photo gallery for Hotel New Akao

Public bath
OCEAN Standard Twin (Non-smoking)
Horizon Deluxe Family (Non-smoking) | View from room
Property amenity
OCEAN Deluxe Triple (Non-smoking)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Spa
The current price is AU$298
9 July - 10 July

Room options

Available filters for rooms
Showing 27 of 27 rooms

OCEAN Junior Suite (Non-smoking)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds and 5 Large Single Beds

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Superior Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Japanese-style Twin room (Non-smoking)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Horizon Deluxe King (Non-smoking)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Japanese A (6Tatami) (Non-smoking)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Futons

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

7.8 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 5 Single Futons

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 8 Single Futons

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 11 Single Futons

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 4 Large Single Beds and 2 Single Futons

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Deep-soaking bath
Shower/bath combination
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Single Beds
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About the area

Map
1993-65 Atami, Atami, 413-8555

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Acao Forest - 15 min walk - 1.3 km
  • Atami Sun Beach - 20 min walk - 1.7 km
  • Kinomiya Shrine - 4 min drive - 2.4 km
  • MOA Museum of Art - 6 min drive - 3.4 km

Getting around

  • Yugawara Station - 9 min drive
  • Tokyo (HND-Haneda) - 112 min drive

Restaurants

  • ‪熱海山口美術館 - ‬1 min drive
  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪ほっともっと - ‬17 min walk
  • ‪熱海 Muddy Cat - ‬16 min walk
  • ‪サンレモカフェ - ‬1 min drive

About this property

Hotel New Akao

Upscale family-friendly hotel near Atami Castle
Located close to Atami Sun Beach and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden and an arcade/games room. Active travellers can enjoy cycling, fishing and snorkelling at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • Hot springs on-site, self-parking (surcharge) and an electric car charging station
  • A lift, a front desk safe and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 350 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 2 September 2024 to 2 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

Is Hotel New Akao pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel New Akao?

As of 25 June 2025, prices found for a 1-night stay for 2 adults at Hotel New Akao on 9 July 2025 start from AU$290.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Akao?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Checkout is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

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Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1132 reviews
Rating 8 - Good. 415 out of 1132 reviews
Rating 6 - Okay. 161 out of 1132 reviews
Rating 4 - Poor. 62 out of 1132 reviews
Rating 2 - Terrible. 18 out of 1132 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

10/10 Excellent

TOSHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 1 night in Jun 2025

6/10 Okay

Kim

NOT BAD
Stayed 1 night in May 2025

8/10 Good

Fenny

Liked: Staff & service
Good view ! Can see fire work from hotel
Stayed 1 night in Feb 2025

8/10 Good

Roland

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

6/10 Okay

Frederic

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Breathtaking Stay at New Akao Hotel in Atami

I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐
Stayed 1 night in Mar 2025

8/10 Good

Asami

Liked: Amenities, property conditions & facilities
ブッフェは種類が豊富で楽しめた。広く人も多いので無くなった物の補充が行き届いていなかったり、混雑時には長蛇の列だったのは何か回避できる方法があると良いなと感じた。 離乳食がとても充実しており、その他レンタル出来るものやアメニティなど気の利いたサービスが多く赤ちゃん連れ、子供連れにはとても過ごしやすいホテルだった。 お風呂は脱衣場をこまめに清掃していただいていたのがよかった。
Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
宿泊されてる方が大勢いらっしゃる割には廊下やエレベーターの混雑はなくチェックアウト時もスムーズでした。 夜の食事はバイキングで美味しくいただきましたが、真ん中の席で人の往来が激しく落ちつかない感じでしたが朝は3階あたりの席でゆっくり落ちついて食事ができました。 豪華客船の中に居るような素敵な広いレストランでしたが食事の場所が遠かったのでホライゾン側にも同じような場所があると良いなぁと思いました。 お風呂もゆっくり入り3ヶ所はしごさせてもらい楽しめました。ありがとうございました。
Stayed 1 night in Jun 2025

8/10 Good

chizuru

大きいホテルのバイキングの食事はあまり期待していなかったが、酒類も豊富で美味しかったです。 インフィニティの露天風呂は、おもっていたより幅がなく、
Stayed 1 night in Apr 2025

8/10 Good

futoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキング取るのに大人数の為、時間がかかり過ぎで改善が必要と思う
Stayed 1 night in Jun 2025

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ブュッフェに花がない感じがしました。 マグロのトロ的なのなかった、牛ステーキもなかった。ドリンクバーのジュースがフレッシュ感がない。 食に期待してたので、落差を感じました。 素敵なホテルだとは思ってます。
Stayed 1 night in Jun 2025

6/10 Okay

yuushi

非常に懐かしく レトロ感が昔と変わりなく 満足しました
Stayed 1 night in Jun 2025

6/10 Okay

hatsue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキングが良かった! ピアノの生演奏もステキでした。
Stayed 1 night in Jun 2025

4/10 Poor

Tetsuya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
ブッフェのラーメンでスープが無くてスタッフがお待ちくださいと言われたのでその場で5分くらい待ってたら別のスタッフが来て対応してくれたけど結局スープはありませんでしたとのことでした。接客はイマイチでした。
Stayed 1 night in May 2025

6/10 Okay

Yoshihiro

Disliked: Staff & service
夕食や朝食のビュッフェの待ち時間が長く、40分待った。 利益率を考えると仕方ないのかもしれないが、調理スタッフや従業員の方の人数に対して、客を入れ過ぎなのではないかと思う。 働いている方達の疲労やイライラがこちらにまで伝わってきた。
Stayed 1 night in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ノスタルジックな雰囲気を残しつつ、掃除は行き届いていて素敵でした。 お部屋からの風景も一面の海でロマンティックでした
Stayed 1 night in May 2025

4/10 Poor

katsuyuki

Liked: Cleanliness
夕食バイキング、朝食バイキング、 共にとても美味しかったのですが、入場前にかなり並びました。中でも並びました。 土日祝日は仕方がないのでしょうか? ピアノ演奏もとても良かったです。 また行きたいと思っております。
Stayed 1 night in Jun 2025

8/10 Good

miwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

NATSUKO

Liked: Cleanliness, staff & service, amenities
宿泊は3回目ですが今回は本館だったので バイキングが人が多すぎてゆっくり出来なかった。今度は別館でコース料理で予約したい。 温泉は良かったが食事は期待していた分、ガッカリでした。
Stayed 1 night in Jun 2025