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Four Points by Sheraton Auckland

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Sky Tower

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
Suite, 2 Bedrooms, Tower (View) | Living area
Exterior
Lobby
Serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is AU$197
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Tower (View)

Suite, 2 Bedrooms, Tower (View) | Living area

Suite, 2 Bedrooms, Tower (View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Blackout curtains
Sofa bed - single
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

View from room

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Mt. Eden - 4 min drive
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬1 min walk
  • ‪Nando's Queen St - ‬3 min walk
  • ‪The Counter Cafe - ‬3 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬1 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel near University of Auckland
Located close to Sky Tower and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, multilingual staff and a water dispenser
  • A computer station, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 35 per night)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Covered self-parking fee: NZD 35 per night (in/out privileges)
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Is Four Points by Sheraton Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 16 Mar 2025 start from AU$197.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Auckland?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Auckland?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Auckland located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Auckland Britomart Station is 15 minutes by foot and Gaunt Street Tram Stop is 21 minutes.

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Four Points by Sheraton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 413 out of 700 reviews
Rating 8 - Good. 200 out of 700 reviews
Rating 6 - Okay. 55 out of 700 reviews
Rating 4 - Poor. 20 out of 700 reviews
Rating 2 - Terrible. 12 out of 700 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorne

Location, good staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dale

Staff excellent, friendly and very helpful at reception. Rooms very clean, comfortable beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

very easy to get to the main area for shopping and dining. Everyone was very friendly. Would recommend staying there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gurpreet

Close to the town center
Stayed 6 nights in Feb 2025

10/10 Excellent

Mary

Churchill's Gin Bar on the 20th floor was an amazing treat!
Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Convenient, easy, clean. Could not fault anything. Amazing location for town hall events. Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

ILMARS

Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
Stayed 1 night in Nov 2024

10/10 Excellent

Catriona

Easy check in. Flexible on check out time. Clean and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

sally

Very friendly staff, excellent food and clean environment
Stayed 2 nights in Nov 2024

10/10 Excellent

Rhyannon

Parking was very easy, bar and restaurant are great. Check in seamless, pleasant and informative. Beds are comfortable. Rooms are quiet, doors are very heavy so other guest coming in and out at different hours are quite noisy. Rooms service was really well priced and arrived hot. Great stay overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Well located with friendly helpful staff
Stayed 4 nights in Nov 2024

6/10 Okay

Serenity

The property was good. However one plain room with no kitchen or dining suite for $400 was outrageous. Parking was a bit of a walk away as well. Breakfast was very average nothing special. Total cost of $500 for an average stay. Fortunately the staff were very helpful but I would not book here again.
Stayed 1 night in Feb 2025

10/10 Excellent

linda

Will visit again Great customer services
Stayed 2 nights in Nov 2024

10/10 Excellent

Lily

Was the best hotel I have ever stayed at. Awesome staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

nice hotel city central
nice hotel with very comfortable beds and great views. close to harbor/sky tower.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Rohan

Friendly and accommodating staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Staff was awesome!! Definitely recommend!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Wonderful
Stayed 2 nights in Dec 2024

10/10 Excellent

Bridget

Another flying visit to stay in Auckland. Great location, friendly staff, amazing roof top bar.
Stayed 1 night in Oct 2024

8/10 Good

Terri

The room was fine and the location worked out well for me. I appreciated the gluten free options at breakfast but there weren’t many on the dinner menu and there weren’t many dining options in the area.
Stayed 4 nights in Nov 2024

8/10 Good

Larry

Nothing to add
Stayed 3 nights in Jan 2025

10/10 Excellent

Raewyn

I stay at this hotel every time I come to Auckland, which is quite often. I have a wonderful experience each time and cannot fault the hotel and it's staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Caden

Great stay
Stayed 11 nights in May 2024

10/10 Excellent

QIHUA

Hotel is walking distance to the mall and our room can see Skytower very clearly. Room facilities are great, big spacious room, staff are friendly. Only problem is main entrance not towards the street and driveway is narrow, if you need to call Uber you would need to walk to the roadside. But overall very happy with the stay and would recommend to friends
Stayed 4 nights in Dec 2024