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Heritage Auckland

4.5 star property
Art Deco Auckland hotel in Auckland Central Business District with a health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Reception
Front of property
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Deluxe Double Room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is AU$187
includes taxes & fees
15 Dec - 16 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

48-inch flat-screen TV with digital channels

1 Bedroom Executive Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 91 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Hotel Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Deluxe Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Hotel Deluxe Family Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Deluxe Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Executive One Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Executive One Bedroom Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Executive One Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Tower Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Tower Suite

  • Sleeps 4
  • 2 King Beds

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About the area

Map
35 Hobson Street, Auckland, 1001

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • New Zealand Maritime Museum - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 9 min walk - 0.8 km
  • Auckland City Hospital - 4 min drive - 2.1 km
  • Spark Arena - 4 min drive - 1.8 km

Getting around

  • Gaunt Street Tram Stop - 8 min walk
  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬3 min walk
  • ‪The Glass Goose - ‬3 min walk
  • ‪Shakespeare Hotel - ‬3 min walk

About this property

Heritage Auckland

Luxury family-friendly hotel near Sky Tower
Located close to Auckland Ferry Terminal and New Zealand Maritime Museum, Heritage Auckland provides a rooftop terrace, dry cleaning/laundry services and a health club. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi and a hot tub are available to all guests.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • An outdoor tennis court, valet parking (surcharge) and babysitting (surcharge)
  • Smoke-free property, multilingual staff and a porter/bellboy
  • Outdoor furniture, luggage storage and a front desk safe
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 109 rooms feature comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the size rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with baths or showers and free toiletries
  • 48-inch flat-screen TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.00 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

Pool access available from 6:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland

Frequently asked questions

Does Heritage Auckland have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:30 AM to 11:00 PM.

How much does it cost to stay at Heritage Auckland?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Heritage Auckland on 15 Dec 2024 start from AU$186.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Auckland pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heritage Auckland?

Valet parking is available for NZD 45 per day. Limited spots are available.

What time is check-in at Heritage Auckland?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Heritage Auckland?

Checkout is at 10 AM.

Where is Heritage Auckland located?

This family-friendly Auckland hotel is located in the entertainment district, within a 10-minute walk of Sky Tower, New Zealand Maritime Museum and Auckland Ferry Terminal. Auckland Domain and Spark Arena are also within 1 mi (2 km). Gaunt Street Tram Stop is 8 minutes by foot and Auckland Britomart Station is 10 minutes.

Heritage Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffery, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Oct 2024

8/10 Good

CYNTHIA

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
On arrival the tower entrance was closed. We checked in through the main hotel and then had to push our luggage around the interior city block to access the tower. The only restaurant on site was a German Restaurant only opened for dinner during the weekend. When we arrived at 7:45 we were told the only options for the dinner was the buffet which was cold and depleted of the courses. On departure we retrieved a luggage carrier and again had to traverse the interior city block to checkout. Staff service was horrible.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cryztal Karyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure about the heater and air conditioning on our room, it was broken. but the view was wonderfull and staff is so friendly. The location is convenient, would definitely go back
Stayed 1 night in Oct 2024

10/10 Excellent

Zeff Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !!
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was the best stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was good parking round there not very good though
Stayed 1 night in Sep 2024

10/10 Excellent

Luke, Lower Hutt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2024

2/10 Terrible

Marc, Whangarei

Disliked: Amenities
.
Stayed 1 night in Sep 2024

4/10 Poor

Sheree

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room is tired and needs updating especially the furniture. The bathtub had a shower which when used the water went out all over the floor despite there being a quarter door to try to stop the splash. This creates a hazard when you get out of the bathtub. Cleaners did not vacuum and left unwashed cups in the cupboard on the first night of stay, there was only one bathrobe and two towels no good if there are two of you in the room and you wanted to go to the pool area. The pool area however was fantastic and made up for some of the inconveniences
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely art deco motel close to all amenities lovely soft bed,shame i was give incorrect times for when breakfast ended when i rang reception to check this the night before, so i had to hunt for a place to eat in the morning Reception staff in the morning were very helpful with this
Stayed 1 night in Aug 2024

8/10 Good

K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sauna and spa!
Stayed 1 night in Aug 2024

6/10 Okay

Teneia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very large property so you will have alot of walking to get to your room depending on what wing you will be staying in. Building is an mix of apartments, hotel rooms and businesses so be prepared to walk past people working when walking around the property. Room was a great size and hot water pressure was great. Just old wear and tear notifiable. Roof top pool and spa very nice area
Stayed 2 nights in Aug 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money compared to other Hotels in Auckland city. It’s an iconic landmark
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Property is a bit tired and not in a great area currently. Was convenient for the place I was working but not a fan for a getaway or part of a larger trip.
Stayed 1 night in Aug 2024

8/10 Good

callum

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Nigel, Melbourne

Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return 👍
Stayed 1 night in Jul 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We pre warmed a really late arrival circa 2am but we’re not given a late checkout when they knew because of rugby game hotel Was booked our had they advised that I would’ve had chance to alter my booking , then we were offered on-site parking for $45!! To be out of carpark at 10am !! Rip off yes I asked for a refund but stiil rude to offer parking at full price at 2am on checkout date! Won’t stay again shame cos we really loved previous stays . H well
Stayed 1 night in Jul 2024

10/10 Excellent

Rahera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
Staff were not very helpful and parking was very expensive. The pool area was in a separate building which was not clear in the listing.
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.5