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Quest Ponsonby

4.5 star property
Luxury hotel in Auckland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Ponsonby

Front of property - evening/night
Studio
Studio
Balcony
Apartment, 1 Bedroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$131
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
2 bedrooms
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Map
68 Ponsonby Road, Auckland, 1011

What's nearby

  • University of Auckland - 19 min walk - 1.6 km
  • SkyCity Casino - 4 min drive - 2.1 km
  • Eden Park - 4 min drive - 3.0 km
  • Sky Tower - 4 min drive - 2.1 km
  • Auckland Ferry Terminal - 5 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station - 3 min drive
  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪Freeman & Grey - ‬2 min walk
  • ‪Ponsonby International Food Court - ‬2 min walk
  • ‪Longroom - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Craft Kitchen - ‬4 min walk

About this property

Quest Ponsonby

Luxury hotel near Queen Street Shopping District
Close to SkyCity Casino and Sky Tower, Quest Ponsonby provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), luggage storage and a lift
  • Smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Quest Ponsonby have comforts, such as air conditioning, as well as
Other amenities include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Microwaves, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day.
Cots (infant beds) are available for NZD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

Is Quest Ponsonby pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quest Ponsonby?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 24 Nov 2024 start from AU$130.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest Ponsonby?

Self-parking is available for NZD 30.00 per day.

What time is check-in at Quest Ponsonby?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at Quest Ponsonby?

Checkout is at 10 AM.

Where is Quest Ponsonby located?

Located in Grey Lynn, this luxury hotel is within a 15-minute walk of Ponsonby Road and Queen Street Shopping District. Sky Tower and University of Auckland are also within 1 mile (2 km). Daldy Street Tram Stop is 23 minutes by foot and Gaunt Street Tram Stop is 24 minutes.

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 693 reviews" "
Rating 8 - Good. 271 out of 693 reviews" "
Rating 6 - Okay. 101 out of 693 reviews" "
Rating 4 - Poor. 42 out of 693 reviews" "
Rating 2 - Terrible. 30 out of 693 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shaw-Leslie, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated rooms that aren't set up properly. Needs a refresh pronto
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Oct 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in Ponsonby then this is an ideal location. If you have a car then I would recommend booking as early as possible to get a spot.
Stayed 1 night in Nov 2024

8/10 Good

Dennis, Kaipara Flats

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.
Stayed 2 nights in Nov 2024

6/10 Okay

Ange

Business traveller
Liked: Amenities
Disliked: Staff & service
Always use the quest for business accom but they are a nightmare to get hold of
Stayed 1 night in Oct 2024

8/10 Good

Megan, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was great for what we needed, it was very cheap and it was clean and a good location. Car parking on site is very secure however tight in a large vehicle. The room did not have a window you could see out as there were privacy shutters so we kept the blinds shut, okay for one night but maybe not any longer. Staff were great. It is a solid 3 star hotel in my opinion and a good budget option.
Stayed 1 night in Sep 2024

10/10 Excellent

Samara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis, Kaipara Flats

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Quest Ponsonby an ideal place to stay while in Auckland. Its facilities are clean and comparable to those of the bigger hotels in the city.
Stayed 2 nights in Sep 2024

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness, staff & service
Quest is very convenient to family we are visiting. Our room was small compared to other rooms we've stayed in at the Quest. We had no surfaces to lay our things out on and no drawers so that meant we could not empty our suitcase. That lay on the one chair available. Rooms are always clean and we will use the Quest next trip to Auckland. Hopefully, we will get a better room
Stayed 4 nights in Sep 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy location. Lots around the area to eat & shop. Rooms and bathrooms are fine, would stay again no problem
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always here at the Quest. Nice spot & lots around the area, we will continue to stay here in future A
Stayed 6 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always. Will be back to stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Penitonga

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great and dining options stood out
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facilities
Stayed 1 night in Aug 2024

8/10 Good

Robin

Travelled with partner
Comfortable one night stay, good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central to Ponsonby road where the event we were staying for was held
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I need a receipt for my stay PLEASE
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Paul, Tauranga

Stayed 1 night in Jul 2024

6/10 Okay

Yuki

Business traveller
Disliked: Staff & service, amenities
Strong incense smell coming from reception was overwhelming
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly. Access to property difficult on arrival
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Stayed 1 night in Jun 2024

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service
The noise in the next room we couldnt sleep all night we complained and they said why didnt we ring reception but there was no one there . They did move us but reluctantly. The staff need to take a lesson in civility and customer relations Sorry but wont go back
Stayed 3 nights in Jun 2024