The Grand by SkyCity

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with 11 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand by SkyCity

Reception
Point of interest
Front of property
View from room
Indoor pool
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
The price is AU$202
includes taxes & fees
22 Dec - 23 Dec

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Room options

Available filters for rooms
Showing 18 of 18 rooms

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand King Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed
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About the area

Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower - 1 min walk - 0.1 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 9 min walk - 0.8 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury eco-certified hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services and 4 bars. Treat yourself to hydrotherapy, a facial or a body treatment at East Day Spa, the on-site spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, babysitting (surcharge) and a porter/bellboy
  • Concierge services, a lift and a front desk safe
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 312 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels
  • Childcare services, electric kettles and desks

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Grand by SkyCity?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 22 Dec 2024 start from AU$201.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand by SkyCity?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Checkout is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps away from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 954 out of 1347 reviews" "
Rating 8 - Good. 242 out of 1347 reviews" "
Rating 6 - Okay. 85 out of 1347 reviews" "
Rating 4 - Poor. 37 out of 1347 reviews" "
Rating 2 - Terrible. 29 out of 1347 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Great place to stay And not an Uber away from The action
Stayed 1 night in Dec 2024

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great beds and gym. Be careful on the corner by the hotel please sleeping there.
Stayed 1 night in Dec 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned for central Auckland Easy to get everywhere
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Carl J

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice room. Very walkable to restaurants and shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly stay. Hotel is on the heart of the city centre
Stayed 14 nights in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Gayathri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay was exceptional. The hospitality, breakfast buffet, gym, cleanliness, spacious rooms, and well-thought-out amenities exceeded expectations. We also appreciated the early check-in, which added to the overall convenience and positive experience.
Stayed 1 night in Dec 2024

8/10 Good

Warren, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of downtown Auckland. Lively area. Access to Hop on hop off bus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wayne

Stayed 1 night in Nov 2024

10/10 Excellent

Frank, Rangiora

Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Stayed 3 nights in Nov 2024

10/10 Excellent

Nikesh

Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Nov 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with stay and thanks for the complimentary champagne, we really appreciate it.
Stayed 1 night in Dec 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nicely appointed rooms and view. Just some minor lapses in service that needed a couple of requests before they were attended to. Enjoyed my stay. The breakfast staff service was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Really nice staff and clean. Recommended the restaurant in the tower
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern. Nice bathroom. My only complaint is the restaurants close early, even though they state late. Late in New Zealand is 10pm. Don't expect to get food past that besides room service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lots of restaurants, stores etc. nearby. Hotel staff were friendly, room was clean. Huge bed and the view of the city, habour was beautiful. Room service was very accommodating to special meal prep requests as well. No complaints, will definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024

2/10 Terrible

Vaughn

Travelled with family, Travelled with partner
Because of the security problem my wife felt unsafe, we didn’t stay, and checked out at 9:30pm. Very very disappointing. More disappointing was the lack of communication from management, and the lack of understanding.
Stayed 1 night in Nov 2024

6/10 Okay

Tommy Chin Ching

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room had loose lite bulb hanging from ceiling and also other lite bulb burnt out. Front desk and concierge staff have conflicting information about parking. 4 different answers about parking from them!! Manager “Katie” was extremely courteous and pleasant.
Stayed 9 nights in Nov 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, flexible with early check in and late check out.
Stayed 1 night in Nov 2024

10/10 Excellent

darin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Right next to the Auckland tower. Great restaurants, coffee shops, etc. Concierge was great especially Tye.
Stayed 4 nights in Nov 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Auckland (AKL-Auckland Intl.)