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Candlewood Suites Aurora-Naperville, an IHG Hotel

2.5 star property
Hotel with free parking, in the vicinity of Splash Country Waterpark
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Aurora-Naperville, an IHG Hotel

Exterior
Interior
Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk
The price is AU$125
includes taxes & fees
5 Jan - 6 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
Exterior

Holiday Inn Aurora North - Naperville, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (701)
The price is AU$148
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Aurora North - Naperville, an IHG Hotel
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About the area

Map
2625 W Sullivan Road, Aurora, IL, 60506

What's nearby

  • Aurora University - 8 min drive - 6.3 km
  • Chicago Premium Outlets - 9 min drive - 10.4 km
  • Paramount Theater - 10 min drive - 8.6 km
  • Hollywood Casino Aurora - 10 min drive - 9.1 km
  • Raging Waves Waterpark - 15 min drive - 15.5 km

Getting around

  • Aurora Transportation Center - 10 min drive
  • Chicago, IL (DPA-Dupage) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mother's Pancake House - ‬4 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Primos Tacos - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

Candlewood Suites Aurora-Naperville, an IHG Hotel

Hotel near Splash Country Waterpark
Located close to Aurora University and Paramount Theater, Candlewood Suites Aurora-Naperville, an IHG Hotel provides a corner/local shop, shopping on-site and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Additional perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, 1 meeting room and a lift
  • A front desk safe, a banquet hall and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and free newspapers.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with cable channels and DVD players
  • Wardrobes/cupboards, kitchens and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 14 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
An off-lead area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Frequently asked questions

Is Candlewood Suites Aurora-Naperville, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Aurora-Naperville, an IHG Hotel?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Aurora-Naperville, an IHG Hotel on 5 Jan 2025 start from AU$124.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Aurora-Naperville, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Aurora-Naperville, an IHG Hotel?

Check-in start time: 4 PM; check-in end time: anytime. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Candlewood Suites Aurora-Naperville, an IHG Hotel?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Candlewood Suites Aurora-Naperville, an IHG Hotel located?

Situated in the business district, this hotel is 2.6 mi (4.3 km) from Splash Country Waterpark, and within 6 mi (10 km) of Aurora University and Paramount Theater. Hollywood Casino Aurora and Chicago Premium Outlets are also within 9 mi (15 km).

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 668 reviews" "
Rating 8 - Good. 156 out of 668 reviews" "
Rating 6 - Okay. 83 out of 668 reviews" "
Rating 4 - Poor. 59 out of 668 reviews" "
Rating 2 - Terrible. 81 out of 668 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location off the tollway was convenient. The surroundings were very quiet. Easy access to Fuel stations.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiayona

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Mitzy

Travelled with partner
Disliked: Amenities, property conditions & facilities
I had to go get new key cards or get them reactivated everytime I left the room because the card reader on the room door wouldn’t work and the outside door swipe didn’t work either
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General manager was extremely nice when checking us in. Property does need some updating. The carpets were very dirty and had an odor to them. Was very upset that the day we were to check out we were actually given a late check out, however one of housekeeper came barging in our room around 9am. She did not knock or anything and I had just got out of the shower. It was so unprofessional and put a damper on the morning for us.
Stayed 1 night in Dec 2024

2/10 Terrible

Dierdre

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My stay at this facility was nothing short of terrible. Upon entering our room we noticed that the floors were dirty and there was an odor in the hallway. Since we arrived at 11pm and were traveling with two young children, we decided not to reach out to the front office staff as we were more concerned with settling in and getting the children to bed. I then decided to take shower and the first thing I noticed was not only we Lee there not enough towels for our party, but the hand towels were dirty and had black marks on them. I proceeded to shower, grabbed a towel to dry myself off, but upon opening the towel I noticed there was pubic hair and what looked like someone’s hair from their head in the towel. At this point I was concerned of bed bugs. My family and I decided to sleep on top of the covers, and I immediately made reservations to stay somewhere else the following night. Early the next morning, we packed up and I made a complaint to the front desk staff. They let me know that I needed to reach out to the manager as I requested a refund for the second night that were to stay. I reached out to the manager via text (recommended by hotel staff) and I have not heard from him/her yet. I do not recommend this place. The room was dusty, dirty, and I will not stay at another Candlewood Suites ever again now.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamyra

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

WADUD

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home away from home, nice amenities
Stayed 1 night in Nov 2024

8/10 Good

LaWonna, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
This was an ok stay for me. They do accept pets, so the hallways were no always the best smelling. That's a turn off for me. The staff was nice enough, but really didn't seem as if they loved what they did. Not a horrible stay, but also, not EXACTLY what I'm accustom to. In a word... MEH
Stayed 2 nights in Oct 2024

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 1 night in Nov 2024

6/10 Okay

Carey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not clean. Smears of something on picture and wall. The shower pressure was nonexistent.
Stayed 1 night in Oct 2024

10/10 Excellent

DeAsia

Comfortable, clean , and in a quiet area. Very peaceful and staff was very helpful & friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There were hairs in our bed so we didn't stay there! Housekeeping never changed the sheets, they just made the bed. GROSS! There were many long black hairs in the bed.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jireh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to keep my entire $75 incidental fee and I had to report to my bank. Other than that, everything else was bad as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
In a good location for where we were visiting. It was a bit rundown in the hallways. My main complaint is being given one towel and wash clothe per person on a multi night stay. The water pressure was great in the shower and our room was very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

jeffrey

Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw a cockroach in the room, but that could happen at any hotel. The staff was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sreekrishna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andolf

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024