Comfort Suites Austin NW Lakeline

2.5 star property
Suburban Austin hotel in Pond Springs with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Outdoor pool, pool loungers
Premium bedding, in-room safe, desk, soundproofing
Lobby
Fitness facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
The price is AU$127
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
13681 N. US Hwy 183, Austin, TX, 78750

What's nearby

  • Austin Aquarium - 14 min walk
  • Lakeline Mall - 3 min drive
  • Main Event Entertainment - 4 min drive
  • Arboretum at Great Hills Mall - 8 min drive
  • Lake Travis - 11 min drive

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom International Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪P. Terry's Burger Stand #14 - ‬12 min walk
  • ‪Pinballz Lake Creek - ‬8 min walk

About this property

Comfort Suites Austin NW Lakeline

Hotel located in Pond Springs
At Comfort Suites Austin NW Lakeline, you can look forward to free continental breakfast, dry cleaning/laundry services and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business centre and a free children's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Express check-out, express check-in and a lift
  • A 24-hour front desk, a banquet hall and a front desk safe
Room features
All 65 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free children's club
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

Does Comfort Suites Austin NW Lakeline have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Comfort Suites Austin NW Lakeline?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Austin NW Lakeline on 1 Dec 2024 start from AU$126.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Austin NW Lakeline pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Austin NW Lakeline?

Self-parking is free at this property.

What time is check-in at Comfort Suites Austin NW Lakeline?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Comfort Suites Austin NW Lakeline?

Checkout is at noon.

Where is Comfort Suites Austin NW Lakeline located?

Located in Pond Springs, this hotel is 1.1 mi (1.7 km) from Main Event Entertainment and 1.8 mi (2.8 km) from Lakeline Mall. Brushy Creek Regional Trail and Round Rock Independent School District Athletic Complex are also within 6 miles (10 km).

Comfort Suites Austin NW Lakeline Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

arunsri

Stayed 2 nights in Oct 2024

4/10 Poor

Tae

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Overall property condition is poor considering what you pay.
Stayed 1 night in Nov 2024

4/10 Poor

patty

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Toilet in my room only flushed half of the time. Had to obtain code from front desk to use toilet in lobby since the one in room would not flush. It is definitely time to replace the stained carpet in common areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little work
Stayed 1 night in Jul 2024

2/10 Terrible

Krystan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelt like smoke and our room had a musty smell. The breakfast was disgusting and only had 1 type of juice available not even water so I had to buy drinks and got charged twice for it. The bathtub had brown on the bottom like it wasn’t properly cleaned. I also got bit by bugs in my bed.
Stayed 1 night in Oct 2024

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The only shortcoming for me is their limited breakfast options
Stayed 2 nights in Sep 2024

2/10 Terrible

Cherlyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was disgusting. There was mildew on the comforter. Multiple other stains. I don't know if it was food or feces. We booked a room for 5 people and they only had 2 towels and said the hotel was out of towels. There were bugs on the floor, beer bottle caps and hair everywhere. It was just a disgusting room and they would not offer us another one. I would never stay here again!!
Stayed 1 night in Sep 2024

6/10 Okay

Volkan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Hotel is in a terrible area. Lots of narcotic activity and the hotel is dirty, dark and disgusting.
Stayed 3 nights in Aug 2024

6/10 Okay

Christal

Travelled with partner
Liked: Staff & service
We stayed at this property a couple of years ago and it was great. So we rebooked for this trip. There must have been a change in ownership/management. The property has a very strong smell all throughout. We had to request a room change as soon as we checked in due to a small swarm of black flies/gnats in the room. New room didn’t have any thankfully. Both rooms need some basic upkeep done (paint, deep cleaning). The bed was comfortable. Didn’t partake in the breakfast due to the strong smell. Room served its purpose but probably won’t be back.
Stayed 6 nights in Aug 2024

8/10 Good

Priya

Stayed 3 nights in Aug 2024

8/10 Good

Md Murad Hossai, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: very clean; there was a separate sink and nice couch inside the room. Furniture and amenities are well maintained. I disliked: Very slow internet service and bad breakfast menu [only pork sausage, scrambled egg and other minor items].
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Love Austin
Stayed 2 nights in Aug 2024

4/10 Poor

Katrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard NO for me!
The first room (119) was a hell to the no! The carpet reeked of musk and the tub was dirty! Got transferred to 120 (after having to go outside and get the desk clerk) which was a little better. The toilet seat was missing a screw, so you can imagine how frustrating it is to have the seat move on you. No ice…and to add insult to injury, we were told we could not have extra towels Saturday night! I went to front desk the next morning and was only given two large towels. Asked the room attendant for 4 face towels and she handed me two. I don’t know about most but I don’t use the same towel for my body as I do my face! Extra towels were also needed to stand on while showering. Stains on the bedding and 1999 gnats in the room. A hard no for me, I do NOT recommend. My boyfriend was born and raised in Houston, 5th Ward to be exact and even he had things to say…now that says a lot! Having an option to watch any type of streaming channel would have been a plus…tv’s extremely outdated.
Stayed 2 nights in Aug 2024

4/10 Poor

Ginger

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room did not smell fresh. Bottom of tub was very stained. AC did not cool properly. My son’s room had a pull out sofa that had red stains on it so they all had to sleep in one bed. Will not be back.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Disliked: Cleanliness
Sure, here's a polished version of your hotel review: --- We stayed at this hotel for two nights. Upon arrival, I immediately noticed a lingering cigarette smell and a slightly humid atmosphere. By nighttime, the smell seemed to lessen, or perhaps I just got used to it. Despite these issues, we all slept well and found our stay to be satisfactory overall. However, there were some notable drawbacks. The bathtub was very dirty, which deterred us from using it for showers. Additionally, room service did not replace our towels or make the couch bed during our outing. While the $80 per night rate was affordable, it was evident in the level of cleanliness and service provided. In summary, although we managed to get good rest, if cleanliness is a priority for you, I would recommend looking elsewhere.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daiveon

Disliked: Cleanliness, property conditions & facilities
Eww
Stayed 2 nights in Jul 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was terrible. Our room smelled, the pool was disgusting, business center closed and ice machine broken.
Stayed 2 nights in Jul 2024

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room bed linens are not clean
Stayed 2 nights in Jul 2024

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was unique about this property. The location was suspect and i did not stsy there. I paid for a 1 night cancelation fee even though I chose not to stay for the 2 night reservation. Online pictures does not represent property and surrounding area accurately. I am waiting on my refund for the 2nd night of my reservation. I paid to stay at another hotel for my visit.
Stayed 2 nights in Jul 2024

2/10 Terrible

juan

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like they advertised, this hotel needs to be remodeled from the fire alarm hanging out from the wall to the poorly kept pool/hotub. There is no cameras outside whatsoever 7 trucks got there windows smashed. Not a safe environment at all. highly recommend other options
Stayed 3 nights in Jul 2024

6/10 Okay

Terry

Travelled with family
I like the price. I didn't like things not working like light switches, ice machine on the third floor. Oh and breakfast was not good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2024

10/10 Excellent

Cristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. The hot tub looked as if it had never been cleaned before we arrived. During our 3 day stay. It was never cleaned. The pool water was pretty murky.
Stayed 3 nights in Jul 2024