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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property
Austin hotel in Gateway with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen
Lobby
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Air conditioning
The price is AU$119
includes taxes & fees
4 Jan - 5 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed
Property entrance

Orangewood Inn & Suites Midtown

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (2213)
The price is AU$137
includes taxes & fees
4 Jan - 5 Jan
Orangewood Inn & Suites Midtown
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About the area

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 14 min walk - 1.2 km
  • Q2 Stadium - 3 min drive - 2.7 km
  • Domain Northside - 3 min drive - 2.9 km
  • J. J. Pickle Research Campus - 4 min drive - 3.5 km
  • St. David's North Austin Medical Center - 4 min drive - 5.2 km

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom International Airport (AUS) - 20 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Maggiano's - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Yogurt Planet III - ‬3 min drive

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel near Lake Austin
Extended Stay America Suites Austin Northwest/Arboretum provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A lift, a vending machine and a 24-hour front desk
  • Coffee/tea in reception, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 102 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized fridge/freezers and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Frequently asked questions

Is Extended Stay America Suites Austin Northwest/Arboretum pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Austin Northwest/Arboretum?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Austin Northwest/Arboretum on 4 Jan 2025 start from AU$119.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Austin Northwest/Arboretum?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Austin Northwest/Arboretum?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Austin Northwest/Arboretum?

Checkout is at 11 AM.

Where is Extended Stay America Suites Austin Northwest/Arboretum located?

Located in Gateway, this hotel is within 2 miles (3 km) of Arboretum at Great Hills Mall, Domain Northside and Q2 Stadium. Museum of Ice Cream and J. J. Pickle Research Campus are also within 3 miles (5 km).

Reviews

6.6
Rating 10 - Excellent. 199 out of 910 reviews" "
Rating 8 - Good. 243 out of 910 reviews" "
Rating 6 - Okay. 182 out of 910 reviews" "
Rating 4 - Poor. 138 out of 910 reviews" "
Rating 2 - Terrible. 148 out of 910 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived after paying online through Expedia but they did not have a room available. Had to go somewhere else and then had to spend over an hour on the phone with Expedia for a refund.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Had a reservation but I arrived and there was no room available,even though I had paid online. Was waiting in the lobby and there are no restrooms in the lobby, just in the rooms. Had to leave and find another hotel when they could not give me a room.

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person checking me in was very kind and very understanding. I was a little sketched out when I arrived. it took about 10 minutes to get some one to let me in as it was after 10:00. The lady at the front desk was very kind, however the lobby was not taken care of. I got checked in, went to the 4th floor, the doors opened and the smell of marijuana was overwhelming. I found my room, walked in, turned on the lights and heater. It was clean, but extremely dated and when I turned on the heater, it hadn't been used yet so the burning smell was overwhelming. I was in the room for only 5 min when the smell of marijuana infiltrated my room and I could hear people yelling and screaming outside my door. I opened it only to find no one was there, they were in fact in a room down the hall. I proceeded downstairs to the lobby and checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained and close to domain
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accident happened. Had to cancel last minute.
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

bill

Travelled with family
Disliked: Amenities
Booked a two double beds, hotel provided one queen. No refund
Stayed 4 nights in Oct 2024

4/10 Poor

Marcia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We had emailed days prior about an early check in and recieved no response. So we went straight to the hotel to see what they could do for us. The team lead at the front desk did not allow us to have an early check-in and was quite rude about it. We had to venture off for 3 hours, came back at 2:30 and room still wasnt ready. 10 minutes later another couple walked in and they were able to check in. They didnt even have restrooms for customers. Breakfast consisted of coffee, granola bars, oatmeal packs. Our second and third day ONLY had coffee and the oatmeal packs that do not taste good. Our room was never clean, no bed made, no fresh towels, no toilet paper. Not impressed. Only good thing is that there is a plaza across with restaurants (20 min. walk, 5 minute uber ride).
Stayed 4 nights in Oct 2024

8/10 Good

Sadiq

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Sumedh

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very help full at check in..and the rooms are nice and clean
Stayed 1 night in Oct 2024

6/10 Okay

Ericnisha

Stayed 7 nights in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Fidel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met and exceeded my expectations In every way.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
People loitering in parking lot and around building was not safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Cornelious

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Jin

Stayed 1 night in Aug 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was last minute, with high priority to stay in same hotel as friends, close to the places we needed to visit. Otherwise, we would have looked for another hotel after the first night. We should have known we wouldn't have a good experience when we first entered. Nobody was at the registration desk and there was water dripping from the ceiling onto the registration desk. The employee who came out to greet us was surprised by the water and rushed off to check the rooms above and make some phone calls. We had to stand around a while before we could check in. There was an odd smell in the hall but the room smelled ok. The room was adequate, however we were surprised that, for an extended stay hotel, there were no glasses, plates, utensils, etc. NONE! Apparently you have to pay extra for those. Bathroom light was extremely dim, almost couldn't see. Toiletries were nearly nonexistent: 2 small bars of soap and one TINY container of mediocre shampoo. No hand lotion or conditioner. Hair dryer was missing. The guy at the front desk didn't have a spare hair dryer. I had to wait quite a while until he finally found one. Thank goodness for a nearby Target where we were able to pick up some supplies. Breakfast was not good. It was a cart in the entry with some instant oatmeal, instant grits, a few small packaged muffins, a couple of breakfast bars, and coffee. We went to McDonalds. The staff were polite. Don't think the state of the property was their fault.
Stayed 3 nights in Sep 2024

2/10 Terrible

Savannah

Stayed 1 night in Sep 2024