I was completely shocked when my fiancé video called me to see what his room looked like after he had checked in. He had some business to take care of in the Rockwall area and I secured this room through a third-party application. We have stayed in Staybridge Suites in other cities and really loved the rooms and the staff. The list of unacceptable items in his room were
The closet door was removed and the AC was exposed, The TV in the bedroom was visibly ripped from the wall in the bedroom, The room, as well as, the hotel had a strong odor of cigarette smoke, and last but not least, he was put on the bottom floor with curtains that were see through/Sheer. You could see through the windows from the outside in the living area and the bedroom. I asked him to get his things and check out. I secured another room at another hotel. This is what you are paying for when you book at this hotel.
